HP STORAGEWORKS SSL1016 Reference Manual page 133

Table 14: Error Messages
Error Message
3C
3D
3E
3F
60 - 69
A0 - A4
SSL1016 Tape Autoloader Reference Guide
Description
Over temp
Drive error
Load error
Unload error
Internal
communication
events
Picker servo errors
Suggested Repair
Verify that room temperature is within
specifications.
Check that there is adequate clearance for airflow.
Clear debris from any openings of the autoloader,
both in the front and the back.
Verify that both fans are working. If fans are bad,
contact HP customer support.
Power off the autoloader and allow it to cool.
Try a different piece of media. If that also fails, contact
HP customer support.
Verify you are using the correct type of media.
Verify cartridge does not have labels or other
matter placed anywhere on the cartridge except
where labels are expected to be placed.
Try to load a different piece of media. If multiple
pieces of media fail, contact HP customer support.
Verify cartridge does not have labels or other
matter placed anywhere on the cartridge except
where labels are expected to be placed.
Try to load a different piece of media. If multiple
pieces of media fail, contact HP customer support.
Power cycle the autoloader.
Run Picker test.
Run Health test.
If problem continues, power cycle the autoloader
and repeat the tests.
Troubleshooting
133