Table 5.2
Control Panel messages and corrective actions (continued)
Message
Mailbox Failure
Power Off/On
Maintenance Kit
Replace
Maintenance Kit
Required
Manual Feed
<Size> <Type>
MCU Failure
Power Off/On
Memory Failure
Power Off/On
Menu Locked
Description/Corrective Action
The 10-bin Mailbox/Collator has failed. Printing to the 10-bin Mailbox/
Collator cannot continue. You can, however, send output to the standard
output bin. Power OFF and ON the printer. If the problem persists, contact
your Customer Support Center.
The Fuser, Bias Transfer Roll (BTR) and feedrolls have reached their end of life.
Install a new Maintenance Kit. See "Installing the Maintenance Kit" (page 4-9)
for instructions.
The Fuser, Bias Transfer Roll (BTR) and feedrolls are near their end of life.
Install a new Maintenance Kit. See "Installing the Maintenance Kit" (page 4-9)
for instructions.
The paper required for the job needs to be loaded in the Manual Tray. The
bottom line contains the paper size (e.g., Letter, A3, A4) and paper type
(e.g., Plain, Preprinted, Letterhead). Add the requested paper size and paper
type to the manual tray.
The printer control program has been destroyed. Power OFF and ON the
printer. If the problem persists, contact your Customer Support Center.
The printer controller memory has failed; printing cannot resume. Perform a
Memory Check by powering OFF the printer, then powering it ON again. If
the problem persists, contact your Customer Support Center.
A submenu has been locked and the user is prohibited from making any
changes to the configuration parameters in the sub-menu. The menu can
only be unlocked with a PJL command or SNMP tool such as CentreWare DP.
Control Panel Messages
Table 5.2 Page 15 of 24
Chapter 5: Troubleshooting
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