Add/Edit Skill Menu Action Screen - ZyXEL Communications ISG50-ISDN User Manual

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Chapter 38 ACD

Click either the Add or Edit icon in the Skill Menu screen to display the options as shown next.

Figure 379 Add Skill Menu

Each field is described in the following table.

Table 212 Add Skill Menu

38.6.2 Add/Edit Skill Menu Action Screen

Use this screen to create or edit a skill menu action.

Enter a name for this skill menu.

Enter a description for this skill menu.

Click this to create a new entry.

Double-click an entry or select it and click Edit to open a screen where you can

To remove an entry, select it and click Remove. The ISG50 confirms you want to

remove it before doing so.

This field is a sequential value, and it is not associated with a specific entry.

This column indicates the keypad code that a caller can press to engage the

associated action.

This column indicates the action that happens when a caller presses an

associated keypad code. The action is linked to the skills created on the

Configuration > PBX > ACD > Skill screen.

Click OK to save your customized settings and exit this screen.

Click Cancel to exit this screen without saving.

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