Printer Message - Epson EPL-N4000 Service Manual

EPSON EPL-N4000/EPL-N4000+

3.2.1 Printer Message

MCU version up? (Error) (Not opened information)

Explanation
This error appears when there is no recognizable character lines
of "EPSON" at the Machine Controller side at turning the power
on.

Remedy
Only "Continue" switch is effective to cancel the error.
1. Press "Continue" switch, when you version up only MCU(Machine
Controller). After writing the fixed information of the engine, which is
stored in the controller and recognizable character lines of "EPSON"
into the Machine Controller, the printer warmboots automatically.
The fixed information of the engine to write is the value, which is red
from the Machine Controller and stored, when the printer is
activated normally last time.
2. When both or either Controller or Machine Controller is replaced
with new one, perform "Initialization of EEPROM". (See Chapter1
Product Description)


XErrorr yyy(Error)

Explanation
This error appears when any troubles happen at the Paper Feed
or Eject(Exit) devices.

Remedy
Turn off the printer once, and check the connection of the
errored devices, and turn on the power again. If this does not
recover the error, there is a possibility of malfunction.
Rev.B


Jam XXXX (Error)

Explanation
Paper Jam occurred at the indicated part. If several parts are
indicated, it means there are possibility of paper jam around that
parts and does not mean the number of the jammed paper.
Since the engine of this printer does not detect the paper size
error, if the actually fed paper is longer or shorter than the
appointed paper size at the printer size, the printer considers
this condition as Paper Jam.

Remedy
If the paper jam occurs at the cover, open the indicated cover
and remove the jammed paper. Then, close that cover.
If paper jam occurs at the paper tray or ENV tray, remove the
jammed paper and remove all papers in the paper tray or ENV
tray once, and set them again. In case of cassette, pull out the
indicated cassette, and remove the jammed paper and pull back
the cassette.


Face-down Full (Error)

Explanation
This error occurs when the printer eject the paper to the Face
Down but the Face Down is full. Also, if multi-bin becomes full
when printing at multi-bin mode, paper will be ejected from multi-
bin to Face Down. In this case, if the Face Down becoes full, this
error appears.

Remedy
Take papers from Face Down and press "Continue" switch.
Then, the printer will resume printing.
Chapter 3 Troubleshooting
96