Damaged Prints - Epson EPL-N4000 Service Manual

EPSON EPL-N4000/EPL-N4000+

3.4.13 Damaged Prints

Table 3-56. Damaged Prints
Step Actions and Questions
1 PAPER INSPECTION
Inspect the paper that is loaded in the
Feeder that is having the damage
problem
Is the paper in the Feeder already
wrinkled, creased, or torn?
2 PAPER PATH INSPECTION
Inspect the paper path, between the
feed tray and the exit tray, for paper
scrap, obstructions, or broken printer
components.
Is the paper path clear and there are
no broken components?
Rev.B


Problem
The printed page comes out of the
printer either wrinkled, creased, or
torn.


SUSPECT COMPONENTS
The following components are
associated with this specific
problem. One or more of these
components may have failed
partially or completely. If you cannot
isolate the problem using this FIP,
replace each component listed
below, one at a time, until the
problem disappears.
• No recommendations
Yes No
Replace Go to step 2
with fresh,
dry paper
Go to step 3 Clear the
paper path or
replace the
broken
component.
Table 3-57. Damaged Image
Step Actions and Questions
3 PAPER FEED INSPECTION
Run a Grid Test Print and switch OFF
printer power halfway through the print
cycle.
Open the Left Upper Cover.
Is the paper fed crooked?
PAPER PATH ROLLS INSPEC-
4
TION
Inspect all of the rolls along the paper
path, between the feed tray and the exit
tray, for contamination, wear, or
damage.
Are the paper path rolls free of
contamination, wear, or damage?
5 EP CARTRIDGE INSPECTION
1. Run a Grid Test Print and switch
OFF printer power before the sheet of
paper reaches the Fuser.
2. Open the Left Upper Cover.
Is the paper damaged before it
reaches the Fuser?
FUSER INSPECTION
6
1. Run another Grid Test Print and
switch OFF printer power when the
print is halfway through the Fuser.
2. Open the Left Upper Cover.
3. Examine the paper areas before the
image enters the Fuser and after the
image exits the Fuser.
Is paper undamaged before it enters
the Fuser, but there is damage
visible as it exits the Fuser?
Chapter 3 Troubleshooting
Yes No
Go to FIP Go to step 4
Skewed
Image
Go to step 5 Replace any
damaged or
worn rolls.
Replace the Go to step 6
EP
Cartridge
and/or the
BTR
Assembly.
Replace the Clean or
Fuser replace the
Assembly. Offset/Exit
Assembly.
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