Call Coverage/Consult - AT&T DEFINITY User Manual

Call Coverage/Consult

To answer a call for a
coworker for whom you
are a coverage point
To leave a message
telling a coworker to call
the original caller's
extension
To use the Consult
feature to talk privately
with a coworker after
answering a redirected
call
Press [ ] of incoming call when ringing begins or
1
xxxxx
green light flashes
Note: The call is not at your voice terminal until the
light is flashing.
1
Press [
Coverage Callback
Note: To leave a message telling a coworker to call
you, press [ ] instead.
LWC
1
Press [ ] or [
Transfer
Call is temporarily put on hold
Press [ ] and then press the softkey below Cnslt
2
Menu
or Press [ ]
Consult
or Dial coworker's extension
Note: You can privately discuss call; if coworker is
not available, press the fluttering [
reconnect to call.
If your coworker has activated Send All Calls, you
must use the Consult feature to reach your
coworker.
3
Press [ ] again to send call to coworker or
Transfer
press [ ] to make it a 3-party call
Conf
] while connected to the call
[confirmation tone]
]
Conf
[priority ring to coworker]
[single-burst ring to coworker]
] to
xxxxx
[dial tone]
20