Coverage - AT&T SYSTEM 25 User Manual

Direct trunk attendant console
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Coverage

If your calls are covered by someone else, unanswered calls will
start ringing at the covering terminal after a preset number of
rings. However, if you are busy on another line, calls will go to
coverage after one ring.
If you have a
[ SEND ALL CALLS ]
all eligible calls immediately to coverage. For more information
about the Send All Calls feature, see the entry for "Send All
Calls" on page 59.
Buttons Used for Covering incoming Calls
Coverage calls for one specific person are sent to Individual
Coverage,
[ COVER-IND ],
Coverage calls for a group of two or more senders come in
on Group Coverage,
NOTE: Your System Administrator determines the
number of rings before unanswered calls are sent
to coverage.
3 4
button, you may use it to send
buttons.
-
buttons.
[ COVER-GRP ],

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