Call Coverage
The queue that holds calls before they come to the console
can be assigned as a receiver of coverage calls. Coverage
calls are answered in the same way as any other incoming
c a l l s .
Typical Displays:
A coverage call ringing at the console provides displays
called party information (Screen 1) and calling party
information (Screen 2).
Screen 1:
Screen 2:
>568 Chapman,K
4 5 9 B l a k e , G
3
s
47