Chapter 6
Troubleshooting the System Hardware
No Beep Symptoms
Table 6-7
No Beep Symptoms
No Beep Symptom
No beep and the
system operates
correctly.
No beeps occur
after POST is
successfully
completed.
No beep and no
video.
No beep occurs,
and the
power-supply AC
LED is off.
No beep occurs, the
device does not
start, and the
power-supply AC
LED is lit.
OL-15012-02
Table 6-7
describes the no beep symptoms.
Error
Possible problem with the
operator information panel.
The power-on status is
disabled.
Unknown problem.
Possible power problem.
Possible power problem.
Cisco Wide Area Application Engine 7341, 7371, and 674 Hardware Installation Guide
Cause and Action
Check the operator information panel cable.
1.
Check the system board.
2.
Run the Configuration/Setup Utility program
1.
and choose Start Options. Set the Power-On
Status to Enable.
Check the operator information panel cable.
2.
Check the system board.
3.
See the
"Undetermined Problems" section on
page
6-21.
Check the power cord.
1.
Check the power supplies and reseat them. (If
2.
two are installed, swap them to determine if
one is defective.)
3.
Disconnect the cable from the hard disk drive
backplane power connector (J13) on the
power backplane. If the AC power LED comes
on, see the
"Undetermined Problems" section
on page
6-21.
See the
"Checking the Power Subsystem" section
on page
6-11.
Symptoms and Solutions
6-29