Viewing Error Logs; Viewing Diagnostic Error Message Tables - Cisco WAE-674-K9 - Wide Area Application Engine 674 Hardware Installation Manual

Chapter 6 Troubleshooting the System Hardware
Starting the Diagnostic Programs
Step 1
Step 2
Step 3
Step 4
Step 5
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Viewing Error Logs, page 6-10
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Viewing Diagnostic Error Message Tables, page 6-10
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To start the diagnostic programs, follow these steps:
Power up the device and watch the console.
Note To run the diagnostic programs, you must start the device with the highest
level password that is set. That is, if an administrator password is set, you
must enter the administrator password, not the power-up password, to run
the diagnostic programs.
Press F2 when this message appears:
F2 for Diagnostics
Enter the appropriate password and then press Enter.
From the top of the window, choose either Extended or Basic.
When the Diagnostic Programs window appears, choose the test that you want to
run from the list that appears. Follow the instructions in the window:
Press F1 while running the diagnostic programs to obtain help information.
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You also can press F1 from within a help window to obtain online
documentation from which you can choose different categories. To exit from
the help information and return to your last location, press Esc.
If the device stops during testing and you cannot continue, restart the device
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and try running the diagnostic programs again. If the problem remains, the
component that was being tested when the device stopped needs to be
replaced.
If you run the diagnostic programs with no mouse attached to your device,
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you will not be able to navigate between test categories using the Next Cat
and Prev Cat buttons. All other functions provided by mouse-selectable
buttons are also available using the function keys. You can use the regular
keyboard test to test a USB keyboard, and you can use the regular mouse test
to test a USB mouse.
Cisco Wide Area Application Engine 7341, 7371, and 674 Hardware Installation Guide
Using the System Diagnostic Programs
6-9