Identifying System Problems - Cisco WAE-674-K9 - Wide Area Application Engine 674 Hardware Installation Manual

Identifying System Problems

Caution
Note

Identifying System Problems

Step 1
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Cisco Wide Area Application Engine 7341, 7371, and 674 Hardware Installation Guide
6-2
When console redirection is enabled, all the tests available from a keyboard are
accessible through the console connection as well. (Mouse support, however, is
not available through the console connection.)
You can run all the diagnostics and tests that are supported by the BIOS, with a
few exceptions. Tests for ports (such as the systems-management Ethernet
connector and the SAS connector) that are not supported by the WAAS software
are invalid.
Customer-replaceable components include the Inline Network adapter, hard disk
drives, and power supplies. All other components that are not orderable as spare
hardware options can only be replaced by a qualified service technician. Once you
have identified a faulty component, contact the Cisco Technical Assistance Center
(TAC).
Read the "Working Inside the WAE with the Power On" section on page 2-7
before opening the chassis cover.
To identify system problems, follow these steps:
Check the power supply LEDs. (See
Power down the device and all external devices.
Check all cables and power cords. (See the
section on page 6-3.)
Set all display controls on the terminal or display device to the middle position.
Power up all external devices.
Power up the device.
Check the system error LED on the front panel (see
"System Error LED and the Diagnostic Panel LEDs" section on page
Chapter 6 Troubleshooting the System Hardware
Table 6-1 on page 6-12.)
"Checking Connections and Switches"
Figure 1-1); if it is on, see the
6-30.
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