Cisco WAE-674-K9 - Wide Area Application Engine 674 Hardware Installation Manual page 84

Using the System Diagnostic Programs
Viewing the Test Log
Note
Viewing Error Logs
Viewing Diagnostic Error Message Tables
Cisco Wide Area Application Engine 7341, 7371, and 674 Hardware Installation Guide
6-10
The WAAS software does not support USB peripheral devices, but
Note
you can use these devices with the diagnostic programs.
You can view device configuration information (such as system
•
configuration, memory contents, interrupt request [IRQ] use, direct memory
access [DMA] use, device drivers, and so on) by choosing Hardware Info
from the top of the window.
If the diagnostic programs do not detect any hardware errors but the problem
persists during normal device operations, a software error might be the cause. If
you suspect a software problem, see the Cisco WAAS software documentation.
When the tests are completed, you can view the test log by choosing Utility >
View Test Log.
You can view the test log only while you are in the diagnostic programs. When
you exit the diagnostic programs, the test log is cleared. To save the test log to a
file on the hard disk, click Save Log on the diagnostic programs screen and
specify a location and name for the saved log file.
Start the diagnostic programs. Choose Hardware Info > System Error Log, and
then follow the instructions in the window.
For descriptions of the error messages that might appear when you run the
diagnostic programs, see the
Chapter 6 Troubleshooting the System Hardware
"Diagnostic Error Codes" section on page 6-33.
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