Chapter 6
Troubleshooting the System Hardware
Table 6-9
Error Code Definitions (continued)
Error Code
Problem
166-407-001
System Management: Failed.
BMC indicates failure in I2C bus
test.
166-nnn-001
System Management: Failed.
nnn indicates the failure type:
•
•
166-412-001
System Management: Failed.
I2C bus failure.
166-414-001
System Management: Failed.
I2C bus failure.
OL-15012-02
300 to 320: Self-test failure
400 to 420 (excluding 412,
414, and 415): I2C bus test
failure
Cisco Wide Area Application Engine 7341, 7371, and 674 Hardware Installation Guide
Action
Disconnect all power cords and external
1.
cables from the device, wait 30 seconds,
reconnect, and retry.
Reflash or update firmware to the latest
2.
level.
Reseat the operator information panel
3.
cable.
Check the system board.
4.
1.
Disconnect all power cords and external
cables from the device, wait 30 seconds,
reconnect, and retry.
Reflash or update firmware to the latest
2.
level.
Check the system board.
3.
Disconnect all power cords and external
1.
cables from the device, wait 30 seconds,
reconnect, and retry.
Reflash or update firmware to the latest
2.
level.
Reseat the power backplane.
3.
Check the system board.
4.
Disconnect all power cords and external
1.
cables from the device, wait 30 seconds,
reconnect, and retry.
Reflash or update firmware to the latest
2.
level.
Reseat the hard disk drive signal cable.
3.
Check the system board.
4.
Symptoms and Solutions
6-37