Using The System Diagnostic Programs - Cisco WAE-674-K9 - Wide Area Application Engine 674 Hardware Installation Manual

Using the System Diagnostic Programs

Step 3
Step 4
Step 5
Step 6

Using the System Diagnostic Programs

Cisco Wide Area Application Engine 7341, 7371, and 674 Hardware Installation Guide
6-4
Plug the power strip into another electrical outlet.
Is the power strip receiving power?
Yes. The original electrical outlet probably does not function. Use a different
electrical outlet.
No. Go to Step 4.
Plug a system that you know works into the electrical outlet.
Does the system receive power?
Yes. The power strip is probably not functioning properly. Use another power
strip.
No. Go to Step 5.
Reconnect the system to the electrical outlet or power strip.
Make sure that all connections fit tightly together.
Power up the system.
Is the problem resolved?
Yes. The connections were loose. You have fixed the problem.
No. Call your customer service representative. (See the
Documentation, Obtaining Support, and Security Guidelines" section on
page xiv.)
The device diagnostic programs are stored in read-only memory (ROM) on the
system board. These programs are the primary method of testing the following
major components of the device: the system board, Ethernet controller, RAM,
serial ports, and hard disk drives. See the
Messages" section on page
If you cannot determine whether a problem is caused by the hardware or by the
software, you can run the diagnostic programs to confirm that the hardware is
working properly.
Chapter 6 Troubleshooting the System Hardware
"Diagnostic Programs and Error
6-7.
"Obtaining
OL-15012-02