Error Symptoms - Cisco WAE-674-K9 - Wide Area Application Engine 674 Hardware Installation Manual

Symptoms and Solutions
Table 6-9 Error Code Definitions (continued)
Error Code Problem
405-XXX-000 Failed Ethernet test on Ethernet
controller.
405-XXX-00n Failed Ethernet test on adapter in
PCI slot n.
1. USB = Universal Serial Bus. The WAAS software does not support USB peripheral devices.
2. The WAAS software does not support keyboards. No keyboard errors are expected; however, if a keyboard error appears
during bootup, contact your customer service representative.

Error Symptoms

Step 1
Step 2
Step 3
Cisco Wide Area Application Engine 7341, 7371, and 674 Hardware Installation Guide
6-40
You can use the error symptom tables to find solutions to problems that have
definite symptoms.
If you cannot find the problem in the error symptom tables, go to the
Diagnostic Programs" section on page 6-9
If you have just added new software or a new hardware option and your device is
not working, complete the following steps before using the error symptom tables:
Remove the software or hardware option that you just added.
Run the diagnostic tests to determine if your device is running correctly.
Reinstall the new software or new hardware option.
In the following tables
Action" column is the most likely cause of the symptom.
Chapter 6
Action
Verify that Ethernet is not disabled in the
1.
BIOS.
Check the system board.
2.
Check the adapter in PCI slot n.
1.
2. Check the system board.
to test the device.
(Table 6-10 to Table 6-19), the first entry in the "Cause and
Troubleshooting the System Hardware
"Starting the
OL-15012-02