Cisco WAE-674-K9 - Wide Area Application Engine 674 Hardware Installation Manual page 108

Symptoms and Solutions
Table 6-9 Error Code Definitions
Error Code Problem
001-XXX-000 Failed core tests.
001-XXX-001 Failed core tests.
001-250-000 Failed system board ECC.
001-250-001 Failed system board ECC.
005-XXX-000 Failed video test.
011-XXX-000 Failed COM1 serial port test.
011-XXX-001 Failed COM2 serial port test.
014-XXX-000 Failed parallel port test.
015-XXX-001 USB
damaged.
015-XXX-015 Failed USB
test.
015-XXX-198 USB
USB test.
020-XXX-000 Failed PCI interface test.
030-XXX-099 Failed internal SCSI interface
test.
035-285-001 Adapter Communication Error.
Cisco Wide Area Application Engine 7341, 7371, and 674 Hardware Installation Guide
6-34
For all remaining error codes, the solution is to check the component or take the
action indicated. Table 6-9
identify a faulty component, and then call your customer service representative
for assistance.
1
interface not found; board
1
external loopback
1
device connected during
Chapter 6 Troubleshooting the System Hardware
lists all the diagnostic error codes. Use this table to
Action
Check the system board.
Check the system board.
Check the system board.
Check the system board.
Reseat the video adapter.
1.
Check the system board.
2.
Check the system board.
Check the system board.
Check the system board.
Not applicable. The USB interface is not
supported in the WAAS software.
Not applicable. The USB interface is not
supported in the WAAS software.
Not applicable. USB peripheral devices are not
supported in the WAAS software.
Reseat the riser-card assembly.
1.
Check the system board.
2.
Check the system board.
Update the ServeRAID SAS controller
1.
firmware.
Reseat the ServeRAID SAS controller.
2.
Replace the ServeRAID SAS controller.
3.
OL-15012-02