Error Symptoms - Cisco WAVE-574-K9 - Wide Area Virtualization Engine 574 Hardware Installation Manual

Chapter 6 Troubleshooting the System Hardware

Error Symptoms

Table 6-2 CD-RW/DVD Drive Problems
Symptom
CD-RW/DVD drive is not
recognized.
The CD-RW/DVD drive is not
working correctly.
The CD-RW/DVD drive tray is
not working.
OL-17738-01
Are the exact machine type and models
•
Have the same BIOS level
•
Have the same adapters or attachments in the same locations
•
Have the same address jumpers, terminators, and cabling
•
Have the same WAAS software versions and levels
•
Have the same configuration options set in the system
•
Have the same setup for the operating system control files
•
Comparing the configuration and software setup in working and nonworking
systems might help to resolve the problem.
You can use the error symptom tables to find solutions to problems that have
definite symptoms.
In the following tables
Action" column is the most likely cause of the symptom.
Cause and Action
Verify that all cables and jumpers are installed correctly.
Clean the CD or DVD.
1.
2. Check the CD-RW/DVD drive.
Make sure that the appliance is turned on.
1.
Insert the end of a straightened paper clip into the manual
2.
tray-release opening.
Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide
(Table 6-2 to Table 6-9), the first entry in the "Cause and

Error Symptoms

6-9