Ethernet Controller Troubleshooting Chart - Cisco WAE-674-K9 - Wide Area Application Engine 674 Hardware Installation Manual

Troubleshooting the Ethernet Controller

Ethernet Controller Troubleshooting Chart

Table 6-2 Ethernet Troubleshooting Chart
Ethernet Controller
Problem
Ethernet link status
LED does not work.
The Ethernet activity
LED does not work.
Data is incorrect or
sporadic.
Cisco Wide Area Application Engine 7341, 7371, and 674 Hardware Installation Guide
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Table 6-2 lists solutions to 10/100/1000-Mbps Ethernet controller problems.
Actions
Check the following:
Make sure that the switch to which the WAE is connected is powered on.
•
Check all connections at the Ethernet controller and the switch.
•
Use another port on the switch.
•
If the switch does not support autonegotiation, manually configure the
•
Ethernet controller to match the switch.
If you manually configured duplex mode, make sure that you also
•
manually configure the speed.
Run diagnostics on the LEDs.
•
Reseat or replace the adapter.
•
Check the following:
The network might be idle. Try sending data from this device.
•
Run diagnostics on the LEDs.
•
Check the following:
Make sure that you are using Category 5 or higher cabling when operating
•
the device at 100 Mbps or 1000 Mbps.
Make sure that the cables do not run close to noise-inducing sources such
•
as fluorescent lights.
Chapter 6 Troubleshooting the System Hardware
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