Nortel Call Center Server Installation And Maintenance Manual page 1239
Symposium call center server
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Also See for Call Center Server:
- Set up and operation manual (289 pages) ,
- Administration manual (191 pages) ,
- Supplementary manual (39 pages)
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July 2007
5
Click OK to close the System Properties window.
Result: The system prompts you to restart the server.
6
Click Yes.
7
When the system has restarted, log on to the server as Administrator.
8
To make sure the names match now, repeat the procedure "To make sure
the computer name and DNS host name match" on page 1236.
To add the server to a domain, see "Step 14. Add server to domain (optional),"
on page 217 for instructions. Next, install pcAnywhere 11.0.1 so that Nortel can
assist your installation remotely if it is needed.
Step 9. Install pcAnywhere version 11.0.1 on the Replication Server
One licensed copy of pcAnywhere version 11.0.1 for host computers only is
provided for the server on the NTJK08BA pcAnywhere Host-Only CD. This
software license enables you to configure the server as the host computer in
remote control sessions (that is, the computer to which remote computers
connect).
1.
To install the remote format of pcAnywhere version 11.0.1 on the server,
you must purchase a remote license for the server. Since most users only
require that the server act as a host computer, this chapter outlines the
installation and configuration of only the host format of the pcAnywhere
software. For information on the installation and configuration of the
remote format, consult the pcAnywhere web site at www.symantec.com/
pcanywhere.
2.
To install pcAnywhere version 11.0.1 on the client PC, you must purchase a
separate license for the client PC.
3.
You do not have to manually uninstall previous versions of pcAnywhere
before installing pcAnywhere 11.0.1; the pcAnywhere 11.0.1 installation
wizard automatically uninstalls previous versions of pcAnywhere before
continuing with the installation.
Note: You may be required to restart the server after uninstalling a previous
version of pcAnywhere.
If the installation wizard asks if you want to preserve configuration data
from a previous version after the uninstall, select No. Configuration data
Installation and Maintenance Guide for Windows 2003
Using Symposium Standby Server
1239
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