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232 / Using your Norstar system from an external location
Remote users can access Norstar lines, line pools, the page
feature, and remote administration, if that features is enabled
through Software Keys. The exact facilities available to you
through remote access vary, depending on how your installer
or customer service representative set up your system.
Tip -
supervised, auto-answer does not function and the caller
hears ringing instead of a stuttered tone or the system dial
tone.
Controlling access to your Norstar system
It is important to maintain the security of your Norstar system
by limiting access to authorized users and limiting those users
to the features they need.
Direct inward system access (DISA)
Control access to your Norstar system with direct inward
system access (DISA). Access to your Norstar system from the
public telephone network should always be controlled with
DISA. If your installer or customer service representative
programs the line used for remote access to answer a call
automatically and wait for a DISA internal number, callers
hear a stuttered dial tone and must enter a Class of Service
password before they are allowed into the system.
Modular ICS 7.1 System Coordinator Guide
If the loop start line used for remote access is not
Remote users can make long distance calls.
Remember, a remote user can make long distance
calls that are charged to your company and can
make page announcements in your office unless
you create the proper restrictions for external
access lines.
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