Nortel BCM50 System Overview
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Nortel BCM50 System Overview

Business communications manager
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See also: Troubleshooting Manual , Administration Manual
BCM50
System Overview
Part No. N0027157 01
08 April 2005

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Summary of Contents for Nortel BCM50

  • Page 1 BCM50 System Overview Part No. N0027157 01 08 April 2005...
  • Page 2 Nortel Networks. Trademarks *Nortel, Nortel (Logo), the Globemark, and This is the way, This is Nortel (Design mark) are trademarks of Nortel Networks. *Microsoft, MS, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation.

  • Page 3: Bcm50 System Overview

    BCM50 gives you the features and applications of traditional small office PBX and key systems, plus the new converged value of IP. This system overview gives you a summary of the features and functionality of the BCM50. This overview is for installers, network administrators, and anyone interested in a summary of BCM50.

  • Page 4: Bcm50 Physical Dimensions

    Nortel IP phones BCM50 Physical Dimensions BCM50 has a compact plastic enclosure that is designed so that you do not need to add additional hardware to enable features and applications. The compact size and flexible installation options support fast installs, and accommodate the diverse environmental and physical conditions of small businesses.

  • Page 5: Ip Telephony Features

    Status (Reset) Power LED Port 1 Telephony Features BCM50 comes with a full set of telephony features that can respond to the varied requirements of your business. BCM50 supports: • the base telephony features currently provided in BCM 3.6 •...

  • Page 6: Common Features And Capabilities

    Internet BCM50e and BCM50a: BCMs with Integrated Routers BCM50 is available with an optional integrated ADSL or Ethernet router. These units suit the needs of small businesses and small enterprise branch offices requiring external data networking such as Internet access or VPN based networking to other offices.
  • Page 7 Ethernet router is required. The WAN interface port provides 10/100 Ethernet with auto sensing and autopolarity. If you have existing or alternative WAN access technology, you can still benefit from the VoIP features of the BCM50.
  • Page 8 BCM50a The BCM50a provides call processing, data routing features, and an integrated ADSL modem. The BCM50a is a standalone “office in a box” of applications. With the BCM50a, you have complete voice and Internet service with resulting efficiency and convenience. These features provide a complete, integrated Communications Server/ADSL access package for ease of interconnecting with service provider ADSL networks: •...
  • Page 9 Expansion ports on the BCM50 are enabled through keycodes. The expansion unit fits easily with the BCM50, and is easy to integrate and install using the wallmount and rackmount accessories. The expansion unit is connected to the BCM50 using an RJ-45 CAT5 cable and uses its own external power supply, both of which are provided with the expansion unit.

  • Page 10: Mounting Kits

    Mounting Kits Businesses can have a range of physical environments in which the system must be installed. BCM50 has optional accessories you can use to tailor the installation to the needs of the location. Small System Wallmount Bracket You can use this optional bracket to mount the BCM50 and expansion unit to a vertical surface.

  • Page 11: Bcm50 Management

    For BCM50 installations that require data networking, IP sets or VoIP trunking, BCM50 can function as a DHCP client to a network DHCP server for automated IP address assignment. BCM50 can also be a DHCP server to provide both IP phone sets and a directly connected Element Manager PC with their IP configuration.

  • Page 12: Remote Management Accessibility

    You fill out the template, save it to a USB memory stick and insert the memory stick into the USB port of the BCM50 during the initial boot-up of the system. This information is read into the BCM50 and applied through a single restart sequence.

  • Page 13: Log Management

    BCM200 and BCM400 systems, security logs, configuration change logs, alarm logs and system logs. Set-Based Administration BCM50 gives you the ability to use a telephone interface to program much of the BCM50 system. Set-Based Administration benefits: • BCM50 installations that do not have TCP/IP connectivity •...

  • Page 14: Element Manager

    Element Manager Element Manager gives you access to BCM50 information in a new off-box management architecture. Element Manager has a task-based interface for greater ease of use. If you have used Business Communications Manager Unified Manager, you will find that performing common BCM50 programming tasks is simpler, faster, and more information-rich on Element Manager, which requires less clicking through the interface to get to tasks.

  • Page 15: Software Updates

    A scheduled backup provides the ability to routinely perform a backup, which can be kept on the BCM50 hard drive or transferred to an off-box destination such as network folder, FTP server or locally attached USB storage device.

  • Page 16: Key Codes

    Business Communications Manager device on your network. NCM for BCM50 includes centralized backup and restore management, common file distribution (for example, system greeting files), parameter configuration, and automated software update distribution. You can manage large BCM50 networks and mixed BCM50/200/400 networks using...

  • Page 17: Bcm50 Applications

    For example, four callers could be leaving voice messages, and two callers could be in the auto attendant while four callers are listening to voice messages. The number of ports can support a fully configured a BCM50 system with a full complement of voice mailboxes.

  • Page 18: Auto Attendant

    Features included with CallPilot Voicemail Records messages and stores them in a mailbox for easy retrieval. Business telephones on your system can have their own mailbox and greeting. Information can be distributed quickly to departments and workgroups. Auto Attendant The CallPilot answering service that answers your business calls promptly, 24 hours a day, with a Company Greeting, plays a list of options to callers, and performs call routing functions in response to caller selections.

  • Page 19: Callpilot Options

    CallPilot option. Contact your vendor if you want to purchase a software authorization code. Message Networking Message Networking links your BCM50 system with other voicemail systems and allows the exchange of voice messages between users at different sites. CallPilot supports Voice Profile for Internet Mail (VPIM) and Audio Messaging Interchange Specification (AMIS) networking.

  • Page 20: Call Detail Recording

    One of the software components of BCM CTI is LAN CTE (Local Area Network Computer Telephony Engine). LAN CTE provides an interface between your personal computer, your telephone, and the BCM50 system. With LAN CTE installed on your computer, you can run LAN CTE or TAPI applications to communicate with and control your telephone.

  • Page 21: Installation Documents

    For more information For more BCM50 documentation, see the Master Index of BCM Library for a listing of all the BCM50 documentation, which lists the audience, purpose of the guide, and topics covered, plus a comprehensive index of the entire documentation suite.

  • Page 22: Call Center

    Software Phone Installation Guide T24 KIM Installation Card BCM50 System-wide Call Appearance (SWCA) Feature Card T7100 User Card T7208 User Card T7316 User Card T7316e User Card T7406 Cordless Telephone User Card CallPilot Quick Reference Card - Norstar Voice Mail Interface...

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