Tracking Your Incoming Calls; Using Call Log - Nortel ICS 7.1 Coordinator Manual

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Tracking your incoming calls

Using Call Log

Telephones can be programmed to automatically log Call
Display information for calls on an external line. The line must
appear on that telephone but it does not have to be a ringing
line.
Alternatively, telephones can be programmed to log all calls
coming into a telephone. This includes calls arriving on an
Answer DN or through Call Forward. This option fills up the
log space quickly, so it is recommended that you have
autobumping activated on the telephone. Refer to Enabling
and disabling autobumping on page 139.
The system administrator determines which type of logging
the system will use, and which telephones will log calls or
which lines on specific telephones log calls.
If your system is equipped with the appropriate equipment,
and you have subscribed to the call information feature
supplied by your service provider, you are able to capture
information about incoming callers in your call log. The same
feature is supplied by an ISDN service package that comes
with calling line identification (CLID).
N0130946 01
WARNING: If the method of call log
programming is changed on a configured
system, all existing logs will be deleted.
Modular ICS 7.1 System Coordinator Guide

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