Parking A Call; Retrieving A Parked Call; Using Call Park - Nortel ICS 7.1 Coordinator Manual

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106 / Parking a call

Parking a call
You can suspend a call so that it can be retrieved from any
telephone in your system.
1. Press
2. Use the Page feature (
announce the retrieval code displayed by your telephone.
See also System-wide call appearance (SWCA) codes on page
108.

Retrieving a parked call

1. Select an internal line.
On 7000 and 7100 digital phones, pick up the receiver.
2. Dial the Call Park retrieval code.

Using Call Park

When you park a call, the system assigns one of 25 codes for
the retrieval of the call. These codes consist of the Call Park
prefix, which may be any digit from 1 to 9, and a two-digit call
number between 01 and 25. For example, if the Call Park
prefix is 1, the first parked call is assigned Call Park retrieval
code 101. The call park prefix is assigned during system
programming. Check your Modular ICS Programming Record
if you are unsure about what range your system uses.
The Norstar system assigns Call Park codes in sequence, from
the lowest to the highest, until all the codes are used. This
round-robin approach means that a greater variety of codes are
used, which makes it easier for a call to reach the right person
when more than one incoming call is parked.
Modular ICS 7.1 System Coordinator Guide
.
) or press
to
N0130946 01

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