Using Callback - Nortel ICS 7.1 Coordinator Manual

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110 / Using Callback

Refer to the Module ICS 7.1 Installer Guide for information
about programming SWCA features through the programming
interface.
Tips -
with your system administrator to ensure that park is turned
on for your system before adding SWCA assignments.
A SWCA call on park that exceeds the park timeout timer is
released from the SWCA button and rings again at the
original telephone.
Each group telephone must either have a line appearance of the
call coming in, or a free intercom button to be able to retrieve
a SWCA call.
Refer to the Norstar SWCA User Card for detailed information
about how the feature is used.
Using Callback
When you direct a call you have answered to another
telephone, the system monitors the call to make sure it is
answered. If no one answers the call within a set length of
time, the system directs it back to you.
Callback generates a variety of displays. Most occur after a set
delay. Some occur immediately if the telephone to which you
are directing a call is out of service or otherwise unavailable.
These are listed with the descriptions of the specific features
such as Transfer or Camp-on.
Modular ICS 7.1 System Coordinator Guide
Since SWCA buttons use the park feature, check
N0130946 01

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