Table of Contents
Advertisement
114 / Forwarding your calls within the system
Forward on busy
Forward on busy redirects your calls to another telephone on
your Norstar system when you are busy on a call, or when you
have Do Not Disturb activated at your telephone. For step-by-
step instructions, see Making changes to Call Forward No
Answer on page 35.
Line Redirection takes precedence over Forward on busy.
Calls that are redirected by Line Redirection are not affected
by any Call Forward features or Call Forward programming.
Telephones that have Forward on busy active can receive
priority calls. If you are busy on a target line call, another call
to that target line is redirected to the prime telephone for that
target line.
Tip -
on busy feature is overridden and the Hunt Group call continues
to ring until the hunt time has expired. For more information
about Hunt Groups, see Programming Hunt Groups on page
165.
DND on Busy
When you are busy on a call and a second call comes in, your
telephone rings softly to alert you to the second call. If you
find this second ring distracting, you can have the system
prevent a second call from disturbing you by assigning Do Not
Disturb (DND) on Busy to your extension.
When DND on Busy is turned on for the telephone, internal
and private network callers hear a busy tone instead of ringing
when you are on the telephone. External callers are transferred
to the prime set used in your system. For step-by-step
instructions, see Making Changes to Do Not Disturb on Busy
on page 38.
Modular ICS 7.1 System Coordinator Guide
If the set is a member of a Hunt Group, the Call Forward
N0130946 01
Advertisement
Table of Contents
