Part of the Image Appears Missing in the Case Where the Carrier Sheet Is
Used
Check the following points
Did you place several small documents (such as photos or postcards) in the Carrier Sheet for
●
scanning? (page 246)
Is the fold line of the document outside the range of the Carrier Sheet? (page 246)
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If the problem still persists, check each item in
Provider (page 248)
product. Refer to the contact information in the Contact List if supplied with this product, or
refer to the contact information in the Contact for Inquiries section if provided in Safety
Precautions supplied with this product, and then make an inquiry.
●
Did you place several small documents (such as photos or postcards) in the Carrier Sheet for
scanning?
Solution
Place only one document (such as a photo or postcard) at a time in the Carrier Sheet.
●
Is the fold line of the document outside the range of the Carrier Sheet?
Solution
If the fold line of the document is outside the range of the Carrier Sheet, part of the image
may appear missing around the fold line.
Place the document so that the fold line of the document is placed about 1 mm inside from
the edge of the Carrier Sheet.
first, then contact the distributor/dealer where you purchased this
246
Before You Contact the Scanner Service
Troubleshooting