Page 1 P3PC-7112-01ENZ2 Image Scanner fi-8040 Operator's Guide...
Page 2: Table Of Contents
Contents Introduction Manuals ..............................10 Trademarks .............................. 17 Manufacturer............................17 Issue Date/Issuer ............................. 17 Safety Information..........................17 Symbols Used in This Manual ........................ 18 Abbreviations Used in This Manual....................... 19 Arrow Symbols in This Manual ......................20 Screen Examples in This Manual......................20 Notice ...............................
Page 3 Contents Opening/Closing the ADF........................65 How to Open the ADF ............................65 How to Close the ADF ............................66 Setting Up the ADF Paper Chute (Feeder)..................... 67 Setting Up the Stacker..........................68 How to Perform a Basic Scan Performing a Scan with an Image Scanning Application (When Using the Scanner Connected to a Computer) ............................
Page 4 Contents Scanning Documents Larger than A4/Letter Size ................116 Scanning Photographs and Clippings without Damaging Them ............119 Scanning Long Page Documents......................121 Feeding Documents Manually......................122 Configuring Not to Detect Certain Overlap Patterns ................. 126 Operational Procedure ............................129 Counting the Number of Documents ....................131 Various Ways to Scan (DirectScan) Saving Images to a Folder on the Network ..................
Page 5 Contents Troubleshooting When a Paper Jam Occurs ........................175 Errors..............................177 Memory Error ..............................180 Optical Error (ADF) ............................181 Operator Panel Error............................181 EEPROM Error..............................182 Image Memory Read-Write Error ........................182 Carrier Error..............................182 Motor Circuit Error ............................183 Paper Jam .................................183 Multifeed ................................184 Sensor Error ..............................184 Module Error ..............................185 Network Setting Error............................185 Scanner Central Admin Setting Error......................186...
Page 6 Contents Cannot Use DirectScan (DirectScan) ........................221 Scanning Does Not Start ..........................225 Scanning Takes a Long Time ...........................227 The Scanned Image of a Picture or Photo is Rough/Image Noise Appears...........228 Quality of Scanned Text or Lines Is Unsatisfactory ..................229 Images Are Distorted or Not Clear ........................230 Vertical Streaks Appear on the Images......................231 Error Code "U4:40"...
Page 7 Contents Image ..............................295 Cleaning & Maintenance ........................299 Function Selection Display ........................301 USB ................................. 301 Admin Password ........................... 301 Restore Factory Defaults ........................302 Scanner Settings (Software Operation Panel) Starting Up the Software Operation Panel..................303 Setting the Software Operation Panel to [View Only mode]............305 Setting [View Only mode] ..........................306 Exiting [View Only mode] ..........................308 Setting a Password ............................310...
Page 8 Contents Waiting Time in Manual Feeding [Manual Feeding] ..................348 Waiting Time for the Scanner to Enter Power Saving Mode [Power saving]..........350 Settings Related to the Connection Between the Scanner and Computer........352 Specifying the USB Operation [USB] .......................352 Settings to Use the Scanner Only via the USB Connection [Network Function] ..........353 Settings Related to Power On/Off and the Power Consumption of the Scanner......
Page 9 Contents PaperStream NX Manager ..........................399 Scanner Central Admin ............................401 Maintenance............................402 Admin Password...............................402 Export the Scanner Setting Information......................403 Import the Scanner Setting Information ......................404 Restore Factory Defaults ..........................405 Appendix Basic Specification..........................406 Installation Specification ........................408 Outer Dimensions ..........................409 Scanner Options ............................
Page 10: Introduction
Introduction Thank you for purchasing this product. Manuals The following manuals are included for this product. Read them as needed. Manual Description Safety Precautions (paper, PDF) Contains important information about the safe use of this product. Make sure to read this manual before using the scanner. The PDF version is included in the Setup DVD-ROM.
Page 11 Introduction Manual Description fi Series Online Update Help Explains how to use and configure the settings for fi Series Online Update. Included in the Setup DVD-ROM. Depending on the software that you want to use refer to the manual of the software (Other than the softwares above).
Page 12 Introduction The tables below describe actions to take and manuals to refer to when setting up the scanner, according to how the scanner is used. Read them as needed. For details about how the scanner can be used, refer to How to Use the Scanner (page 24).
Page 13 Introduction Action Refer to Scanner Central Admin Server) From the installation to Scanner Central Admin User's Guide operations of Scanner ● Chapter 2 Installation of Scanner Central Central Admin (when using Admin Scanner Central Admin ● Chapter 3 Using the Scanner Central Admin Server) Server ●...
Page 14 Introduction Action Refer to Scanner Setup Configuring the settings for Operator's Guide connection/use Using the Scanner by Itself (DirectScan) (page 47) ● Scanner Settings (Touch Screen) (page 269) ● Network Settings (fi Series Network Settings) (page 359) How to Change the Way the Scanner Is Used ●...
Page 15 Introduction Action Refer to ● Various Ways to Scan (DirectScan) (page 132) ● DirectScan Settings (Destination/Job/Scan Settings) (Touch Screen) (page 251) Network Settings (fi Series Network Settings) ● (page 359) Scanner Central Admin Desktop Help Scanning Scanning procedure Operator's Guide ●...
Page 16 Introduction Action Refer to ● How to Change the Way the Scanner Is Used (page 411) Scanner Central Admin User's Guide ● Chapter 3 Using the Scanner Central Admin Server Scanner Central Admin Desktop Help Structuring Configuring preferences for Manual for the DNS servers that are used servers DNS servers (when using DNS servers)
Page 17: Trademarks
Introduction Trademarks ISIS is a trademark of Open Text. Intel and Intel Core are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Google and Google Chrome are trademarks or registered trademarks of Google LLC. ™ ™...
Page 18: Symbols Used In This Manual
Introduction Symbols Used in This Manual The following indications are used in this manual to obviate any chance of accident or damage to you, people near you, and your property. Warning labels consist of a symbol indicating the severity and a warning statement. The symbols and their meanings are as follows.
Page 19: Abbreviations Used In This Manual
Introduction Abbreviations Used in This Manual The following abbreviations are used in this manual. Name Indication Windows Server 2012 (*1) ® Windows Server 2012 Standard (64-bit) Windows Server 2012 R2 (*1) ® Windows Server 2012 R2 Standard (64-bit) Windows 10 (*1) ®...
Page 20: Arrow Symbols In This Manual
Introduction Arrow Symbols in This Manual Right-arrow symbols (→) are used to separate icons or menu options which should be selected in succession. Example:Click [Start] menu → [Control Panel]. Screen Examples in This Manual Microsoft product screenshots are reprinted with permission from Microsoft Corporation. The screen examples in this manual are subject to change without notice in the interest of product development.
Page 21: Scanner Overview
Scanner Overview This section explains the main features of this product, the names of parts and their functions. Main Features The scanner is equipped with the following features: ● The scanner can be used alone without a computer (DirectScan) You can scan documents, save images, send emails, and perform other various tasks on the touch screen of the scanner without having to connecting to a computer.
Page 22 Scanner Overview ● Reduced work loss caused by multifeeds The scanner has ultrasonic multifeed sensors that accurately detect "multifeed" errors where two or more sheets are fed through the scanner at once. This detection for overlapped documents is reliable, even when scanning a mixed batch of documents with different paper weights, sizes, and types, avoiding potential missing data due to multifeeds.
Page 23 Scanner Overview For example, you can monitor the operating status of managed scanners or apply the scanner settings or firmware to scanners. ● Scanner Central Admin Server If you want to manage a large number of scanners, use Scanner Central Admin Server. Scanner Central Admin Server enables you to update the settings and drivers on multiple scanners at once.
Page 24: How To Use The Scanner
Scanner Overview How to Use the Scanner This section explains how to use the scanner. ● Using the Scanner Connected to a Computer The scanner and the computer are connected via a USB cable or wired LAN to manage images on the computer.
Page 25 Scanner Overview ● Using the Scanner by Itself (DirectScan) The scanner is used by itself without connecting it to a computer. You can configure the scanner settings and scan documents from the touch screen. To scan documents, use a job that is created on the scanner. This is suitable when multiple people are to share a scanner.
Page 26 Scanner Overview This is optimal for when you want to scan documents and directly pass the scanned images to a business system without connecting the scanner to a computer. This usage of the scanner allows more advanced image processing than DirectScan, which enables you to scan documents without connecting the scanner to a computer.
Page 27: Parts And Functions
Scanner Overview Parts and Functions This section shows the names of the scanner parts. ● Front Name Function ADF (Automatic Document Pulls and feeds the documents one sheet at a time Feeder) from the ADF paper chute (feeder). Open this to replace consumables or to clean the inside of the scanner.
Page 28 Scanner Overview Name Function Touch screen Used to operate the scanner or check the status. Stacker Pull out to use it. Stacks up the ejected documents when it is pulled out. ● Back Name Function LAN connector Used to connect a LAN cable. USB connector Used to connect the USB cable.
Page 29 Scanner Overview ● Removable Parts Name Function ADF paper chute (feeder) Holds the documents to be scanned. Pick roller A roller which feeds documents loaded on the ADF paper chute (feeder) into the ADF. Brake roller A roller that prevents more than one sheet of documents to be fed into the ADF at once.
Page 30 Scanner Overview ● Inside (ADF) Name Function Brake roller (× 2) A roller that prevents more than one sheet of documents to be fed into the ADF at once.
Page 31 Scanner Overview Name Function Ultrasonic sensor (× 2) A sensor that detects overlapped documents by ultrasonic soundwave. It detects overlapped documents by monitoring the difference in the amount of ultrasonic waves transmitted through the documents. Rubber idler roller (× 2) A roller which feeds documents through the ADF.
Page 32: Touch Screen
Scanner Overview Touch Screen This section explains the screens and icons displayed on the touch screen. Screen Description The main screen of the scanner connected to a computer. Feed mode button Press the button to change the document feeding mode to one of the following.
Page 33 Scanner Overview Screen Description The main screen of the scanner used by itself (DirectScan). HINT The job list can be set as the initial display on the main screen.
Page 34 Scanner Overview Screen Description The main screen of the scanner connected to PaperStream NX Manager. The screen example is for the login method that uses a user name. Enter authentication information, including user name, and press the [Login] button to log in to PaperStream NX Manager.
Page 35 Scanner Overview Screen Description This screen is displayed when the scanner is used connected to a computer. From this screen, select the functions that you want to start up on the touch screen when scanning documents. The listed functions can be filtered. For details, refer to Function Selection Display (page 301).
Page 36 Scanner Overview Connection Method Icon Connection Status Wired LAN The scanner is connected via a wired LAN. The scanner is not connected via a wired LAN. None The wired LAN is disabled. The scanner is connected via a USB cable. None The scanner is not connected via a USB cable.
Page 37 Scanner Overview Press the icon to display a list of setting items. When the scanner is used with another application, a message confirming whether you want to stop using the scanner with the application is displayed. Item Overview Scanner Information You can check the settings for the scanner.
Page 38 Scanner Overview Item Overview ● See Also Daily Care (page 150) Consumable counters You can check the number of sheets scanned. After you replace a consumable or clean the scanner, you can clear the counter. ● See Also Location and Frequency (page 152) Consumables and Replacement Cycles (page 166) Scanner Settings...
Page 39 Scanner Overview Goes back to the main screen in accordance with the usage method. Cancels the current operation and goes back to the previous screen. Displays the help for the screen. This button is displayed when the scanner is connected to PaperStream NX Manager. Logs out from PaperStream NX Manager.
Page 40: Scanner Setup
Scanner Setup This section explains about how to setup the scanner. The scanner setup procedure depends on the usage and connection method of the scanner. Check the reference page for each method to set up the scanner. For details about required actions to set up the scanner, refer to Manuals to refer to when setting up the scanner (page 11).
Page 41 Scanner Setup ● Using the Scanner Connected to PaperStream NX Manager Using the Scanner Connected to PaperStream NX Manager (page 52) HINT When using the scanner connected to PaperStream NX Manager, you need to set up an environment and configure settings for PaperStream NX Manager. For details, refer to the PaperStream NX Manager User's Guide.
Page 42: Using The Scanner Connected To A Computer Via A Wired Lan
Scanner Setup Using the Scanner Connected to a Computer via a Wired LAN This section explains the setup procedure for using the scanner connected to a computer via a wired LAN. About the procedure from unpackaging the scanner to turning the power on, refer to Getting Started. Turn on the scanner.
Page 43 Scanner Setup If necessary, specify the following items in [Scanner Settings] on the screen that appears when you press in the lower part of the touch screen. For details, refer to Scanner Settings (Touch Screen) (page 269). ● Scanner name Set a scanner name.
Page 44 Scanner Setup → [Scanner Settings] → [Admin Password] HINT When the scanner is connected to a network, the network settings can be changed in fi Series Network Settings. For details, refer to Network Settings (fi Series Network Settings) (page 359). Check the network connection status for the scanner.
Page 45: Using The Scanner Connected To A Computer Via A Usb Cable
Scanner Setup Using the Scanner Connected to a Computer via a USB Cable This section explains the setup procedure for using the scanner connected to a computer via a USB cable. About the procedure from unpackaging the scanner to turning the power on, refer to Getting Started. Turn on the scanner.
Page 46 Scanner Setup Connect the scanner to the computer by using the bundled USB cable. Check whether the scanner is ready to start scanning. For details, refer to How to Perform a Basic Scan (page 69).
Page 47: Using The Scanner By Itself (Directscan)
Scanner Setup Using the Scanner by Itself (DirectScan) This section explains the setup procedure for using the scanner by itself (DirectScan). For this section, the scanner is connected to the network device via a wired LAN. About the procedure from unpackaging the scanner to turning the power on, refer to Getting Started. Turn on the scanner.
Page 48 Scanner Setup ATTENTION To use DirectScan, the time on the scanner needs to be synced with the time on the NTP server in advance. Note that the scanner cannot be connected to an NTP server that requires authentication when syncing the time. In the [Enter Current Date and Time] screen, specify the current date and time, and press the [Complete] button.
Page 49 Scanner Setup ATTENTION An administrator password is required to display the [Scanner Settings] screen. The default password is "password". Change the administrator password to prevent the settings from being changed by other users. Also, change the administrator password regularly. The administrator password can be changed in the screen that appears in the following procedure: →...
Page 50 Scanner Setup Make sure that the save destination has been added in the [Edit Save Destination] screen and press In the [Select Save Destination] screen, press The screen switches to the main screen. ● When sending images by email In the main screen, press the [Send by E-mail] button. Press the [Yes] button on the screen for confirming whether to configure email addresses.
Page 51 Scanner Setup In the [Add Job] screen, configure the settings and press the [Set] button. Make sure that the job has been added in the [Edit Job] screen and press In the [Select Job] screen, press The screen switches to the main screen. HINT For details about save destinations, recipient addresses, jobs, and scan settings, refer to the following:...
Page 52: Using The Scanner Connected To Paperstream Nx Manager
Scanner Setup Using the Scanner Connected to PaperStream NX Manager This section explains the setup procedure for using the scanner connected to PaperStream NX Manager. For this section, the scanner is connected to the network device via a wired LAN. Turn on the scanner.
Page 53 Scanner Setup Press [How to use] in [Scanner Settings] on the screen that appears when you press in the lower part of the touch screen. In the [How to use] screen, press [Use by connecting to PaperStream NX Manager] and press the [Next] button.
Page 54 Scanner Setup HINT When configuring a host name, the DNS servers need to be set on the scanner. ● Scanner Central Admin Set this item to use Scanner Central Admin Server or Scanner Central Admin Desktop in order to manage scanners. ●...
Page 55: Installing The Software
Scanner Setup Installing the Software This section describes the software required when using the scanner connected to a computer, the system requirements, and the installation method. The software can be installed from the bundled Setup DVD-ROM or downloaded from the download site and then installed.
Page 56 Scanner Setup Use this application to set a computer to be able to use the scanner connected to a network. - Button Event Manager Use this application to configure the settings for an image scanning application which is started up from the touch screen of the scanner when it is connected to a network. For details, refer to the Network Setup Tool for fi Series Help.
Page 57 Scanner Setup This application converts images into files for applications such as Word (*1) or Excel (*1). It can be used when you scan documents with PaperStream Capture/PaperStream Capture Pro. Download it from the download site and install it. ● Manuals Safety Precautions and the Operator's Guide are installed.
Page 58: System Requirements
Scanner Setup System Requirements The system requirements for the computer on which software is to be installed are as follows. Operating system ® ● Windows Server 2012 Standard (64-bit) (*1) ® ● Windows Server 2012 R2 Standard (64-bit) (*1) ® ●...
Page 59: How To Install The Software
Scanner Setup How to Install the Software This section describes how to install the software that is required on the computer to which you want to connect the scanner. ATTENTION If an old version of the software is installed, uninstall it first. For the procedure to uninstall the software, refer to Uninstalling the Software (page 414).
Page 60 Scanner Setup HINT When [Installation (Recommended)] is selected, the following software is installed: ● PaperStream IP (TWAIN) ● PaperStream Capture ● PaperStream ClickScan ● Network Setup Tool for fi Series ● Software Operation Panel ● Error Recovery Guide ● fi Series Online Update ●...
Page 61: Basic Operations
Basic Operations This section explains how to operate the scanner. Turning the Power ON/OFF This section explains how to power on/off the scanner. HINT The method by which the scanner is powered on/off can be specified from one of the following: ●...
Page 62: How To Turn The Power Off
Basic Operations The following screen is displayed on the touch screen while the scanner is in the startup process. How to Turn the Power OFF Press the [Power] button on the scanner for 2 seconds or more. The scanner is turned off.
Page 63: Entering And Resuming From Power Saving Mode
Basic Operations Entering and Resuming from Power Saving Mode The scanner enters power saving mode when it is left on without being used for a certain period of time. Power saving mode keeps the power consumption low when the scanner has not been used for a certain period of time.
Page 64 Basic Operations - Software Operation Panel For details, refer to Waiting Time for the Scanner to Enter Power Saving Mode [Power saving] (page 350). ● You can prevent the scanner from being turned off automatically using one of the following methods.
Page 65: Opening/Closing The Adf
Basic Operations Opening/Closing the ADF This section describes how to open and close the ADF. How to Open the ADF Remove any documents from the ADF paper chute (feeder). Pull the ADF release tab towards you to open the ADF. When the ADF is open, it might close accidentally.
Page 66: How To Close The Adf
Basic Operations How to Close the ADF Close the ADF. Push the center of the ADF until it locks into position, indicated by a clicking sound. Be careful not to get your fingers caught when closing the ADF. CAUTION ATTENTION Make sure there is no foreign matter caught inside the ADF when closing the ADF.
Page 67: Setting Up The Adf Paper Chute (Feeder)
Basic Operations Setting Up the ADF Paper Chute (Feeder) Documents loaded in the ADF paper chute (feeder) are fed into the ADF one by one when scanning starts. When scanning a relatively long document such as an A4 size document, use the chute extensions 1 and 2 as described below so that the document will be kept straight and fed smoothly.
Page 68: Setting Up The Stacker
Basic Operations Setting Up the Stacker Documents loaded in the ADF paper chute (feeder) are ejected onto the stacker one by one during scanning. When scanning a relatively long document such as an A4 size document, using the stacker as described below will keep the documents straight and feed them smoothly.
Page 69: How To Perform A Basic Scan
How to Perform a Basic Scan This section explains how to perform a basic scan. ATTENTION ● Depending on the connection method of the scanner, use only the USB cable to connect to a computer or use only a LAN cable to connect to a network device. Do not use both cables at the same time.
Page 70 How to Perform a Basic Scan ● Using the Scanner Connected to PaperStream NX Manager Start scanning with the following method. Processing a Job (When Using the Scanner Connected to PaperStream NX Manager) (page 84) ● HINT ● When using the scanner connected to PaperStream NX Manager, you need to set up an environment and configure settings for PaperStream NX Manager.
Page 71: Performing A Scan With An Image Scanning Application (When Using The Scanner Connected To A Computer)
How to Perform a Basic Scan Performing a Scan with an Image Scanning Application (When Using the Scanner Connected to a Computer) This section explains about the basic flow of performing a scan using an image scanning application on the computer. In this case, a scanner driver and an image scanning application that supports the scanner driver must be installed on the computer.
Page 72 How to Perform a Basic Scan Confirm that the following main screen is displayed on the touch screen. HINT If the above screen is not displayed, refer to How to Change the Way the Scanner Is Used (page 411) to change the main screen. Load a document in the ADF paper chute (feeder).
Page 73 How to Perform a Basic Scan The scanner name depends on the scanner driver type and the scanner connection method. For details, refer to the help for the scanner driver. For some image scanning applications, selection of the scanner may not be needed. To use the scanner connected to a network, you need to select the scanner in Scanner Selection Tool beforehand.
Page 74: Using An Image Scanning Application Started On The Touch Screen (When Using The Scanner Connected To A Computer)
How to Perform a Basic Scan Using an Image Scanning Application Started on the Touch Screen (When Using the Scanner Connected to a Computer) This section explains about the basic flow of performing a scan using an image scanning application on the computer started from the touch screen of the scanner.
Page 75 How to Perform a Basic Scan Multiple functions can be specified. When scanning documents, you can change the image scanning application used for scanning by switching the functions on the [Function Selection] screen of the touch screen. The function setting procedure varies depending on the connection method of the scanner. When establishing a connection via a USB cable Display the [Devices and Printers] setting window for Windows, and set the buttons in [Scan properties] for the scanner.
Page 76 How to Perform a Basic Scan PaperStream Capture will be started up. If necessary, configure settings on the image scanning application to be started up. For some image scanning applications, settings on the image scanning application may be necessary. For details, refer to the manual/help of the image scanning application to be started up. Load a document in the ADF paper chute (feeder).
Page 77 How to Perform a Basic Scan ATTENTION If PaperStream ClickScan is not used, be sure to exit PaperStream ClickScan. If PaperStream ClickScan is resides in the taskbar, the function list may not be displayed in the [Function Selection] screen. HINT In the [Function Selection] screen, only the function buttons with names can be displayed.
Page 78: Configuring The Settings For A Button On A Computer (For Usb Connection)
How to Perform a Basic Scan Configuring the Settings for a Button on a Computer (For USB Connection) Configure the settings for the button to be used for starting a scan on your computer. Specify an image scanning application for the button on the computer, which you want to start up when the button on the scanner is pressed.
Page 79 How to Perform a Basic Scan From the [Select an event] drop-down list, select a button. The following buttons can be selected: ● [Scan Button]/[Send to 01] to [Send to 50] Select a button to use for scanning. The buttons in the button list are displayed in the same order as the buttons displayed on the [Function Selection] screen on the touch screen.
Page 80 How to Perform a Basic Scan Click [Start this program] under [Actions], and select an image scanning application from the program list. Click the [OK] button. HINT ● To set multiple buttons, repeat steps to 6. ● When an image scanning application that allows profiles to be created, such as PaperStream Capture, is installed on a computer, if a profile is associated with a function button of the scanner in the scanning application settings, the profile name is displayed on the function button on the touch screen of the scanner.
Page 81: Processing A Job (Directscan)
How to Perform a Basic Scan Processing a Job (DirectScan) This section explains about the basic flow of processing a job to start a scan when using DirectScan. Before processing a job with the scanner, you need to configure the settings for the job. You can register the way to send images from a scanner (saving them to a folder or sending them by email) and the scan settings as a job, according to the intended use of images.
Page 82 How to Perform a Basic Scan Load the document face-down in the ADF paper chute (feeder). For details, refer to How to Load Documents (page 88). On the touch screen, press the [Perform Job] button. Select the job to be processed from the [Select Job] screen. HINT ●...
Page 83 How to Perform a Basic Scan HINT When the following functions are enabled in the scan settings, the [Complete Scan] button appears on the [Ready to scan] screen after scanning is complete. ● Continue scanning ● Display thumbnails When the send confirmation screen appears, confirm the information of the images to be sent and press the [Send] button.
Page 84: Processing A Job (When Using The Scanner Connected To Paperstream Nx Manager)
How to Perform a Basic Scan Processing a Job (When Using the Scanner Connected to PaperStream NX Manager) This section explains about the basic flow of starting a scan by processing a job set in PaperStream NX Manager. To process a job with the scanner, you need to configure the preferences settings for PaperStream NX Manager.
Page 85 How to Perform a Basic Scan ● Logging in with a job group code Enter a specific job group code for logging in. Load a document in the ADF paper chute (feeder). Load the document face-down in the ADF paper chute (feeder). For details, refer to How to Load Documents (page 88).
Page 86: How To Load Documents
How to Load Documents This section explains how to load documents on the scanner. Loading Documents This section explains how to load documents of normal paper. Preparation When you load multiple documents, make the following preparations. HINT For details about the paper size and quality required for normal operations, refer to Documents for Scanning (page 91).
Page 87 How to Load Documents Hold both ends of the documents and fan them a few times. Rotate the documents by 90 degrees and fan them in the same manner. Perform steps for all documents. Align the top of the documents.
Page 88: How To Load Documents
How to Load Documents How to Load Documents Pull out the chute extension according to the length of the documents. For details, refer to Setting Up the ADF Paper Chute (Feeder) (page 67). Adjust the stacker according to the length of the documents. For details, refer to Setting Up the Stacker (page 68).
Page 89 How to Load Documents When there is a space between the side guides and the documents, the documents may be fed skewed. ATTENTION When you scan long pages, take note of the following: ● When loading a document Support the loaded document with your hand so it does not fall out of the ADF paper chute (feeder).
Page 90 How to Load Documents Secure enough space around the stacker and catch the ejected sheet so that it does not fall off the stacker. Be careful not to cut your finger on the edge of the document.
Page 91: Documents For Scanning
How to Load Documents Documents for Scanning Paper Size The following paper sizes can be scanned: Maximum size (width × length) ● A4 (portrait) (210 × 297 mm) ● Legal (portrait) (8.5 × 14 in.) ● Long page document (*1) (215.9 × 863 mm/8.5 × 34 in., 215.9 ×...
Page 92: Documents That Must Not Be Scanned
How to Load Documents ● Tracing paper ● Coated paper ● Carbon paper ● Photosensitive paper ● Perforated documents ● Documents that are not square or rectangular ● Very thin paper ● Photographs (photographic paper) HINT Documents that may not be scanned successfully can be scanned by using the Carrier Sheet. Wrinkled, curled, or folded documents can also be scanned by smoothing out wrinkles, curls, or folds on documents.
Page 93: Precautions
How to Load Documents Precautions ● Notes on the documents to be scanned Depending on the documents to be scanned, take note of the following. ● Since carbonless paper contains chemical substances that may harm the rollers such as the brake roller and pick roller, take note of the following: - Cleaning If paper jams occur frequently, clean the brake roller and pick roller.
Page 94 How to Load Documents ● Make sure you use a card that meets the following specifications, and check if the card can be fed before scanning it. - Type: Compliant with the ISO7810 ID-1 type - Size: 85.6 × 53.98 mm/3.37 × 2.13 in. - Thickness: 0.76 mm or less (Embossed cards allowed) - Material: PVC (polyvinyl chloride) or PVCA (polyvinyl chloride acetate) ●...
Page 95: Loading Capacity
How to Load Documents Loading Capacity The number of sheets that can be loaded in the ADF paper chute (feeder) is determined by the paper size and paper weight. See the graph below. Unit lb kg Conversion 40 11 34.4 17 55 20 65 21 69...
Page 96: Area Not To Be Perforated
How to Load Documents Area Not to Be Perforated An error may occur when there are punched holes in the area colored in light pink in the Figure 1. Fig. 1 ATTENTION The above condition applies when the document is set to the center of the pick roller width. HINT If there are any holes in the 35 mm-wide central column, you can move the document to the left or right to avoid an error.
Page 97: Conditions Required To Accurately Detect Overlapped Documents (Multifeed)
How to Load Documents Conditions Required to Accurately Detect Overlapped Documents (Multifeed) Multifeed is an error that occurs when two or more sheets are overlapped and fed at once. Overlapped documents are detected with the ultrasonic sensor or according to the difference in length of the documents.
Page 98 How to Load Documents Fig. 2 ATTENTION ● The above condition applies when the document is set to the center of the pick roller width. ● When an option to detect overlapping with the ultrasonic sensor is selected, scanning a thick document such as a plastic card will be falsely detected as overlapping of documents.
Page 99 How to Load Documents - Software Operation Panel For details, refer to Settings Related to the Detection for Overlapped Documents (Multifeed) (page 337).
Page 100: Conditions For Mixed Batch Scanning
How to Load Documents Conditions for Mixed Batch Scanning The following conditions apply when a mixed batch of documents with different paper weights/ friction coefficients/sizes is scanned. Make sure to test a few sheets first to check if the mixed batch of documents can be fed. For details about scanning, refer to Scanning Documents with Different Widths (page 107).
Page 101 How to Load Documents For a guideline for mixed batch scanning, refer to Combinations of Standard Paper Sizes in a Mixed Batch (page 102) Paper Size (page 101). HINT When the smallest document covers the width of the pick roller even when it is loaded towards one side as shown in the image below, load documents aligned on one side.
Page 102 How to Load Documents ATTENTION ● When a mixed batch with different sizes is scanned, documents are more likely to skew because the side guides do not fit every sheet properly. ● Do not specify the detection method by document length when scanning a mixed batch of documents with different lengths and detecting overlapped documents.
Page 103 How to Load Documents *1: The following figure shows how to set the widest and the narrowest documents of the batch between the side guides. ATTENTION B8 (portrait) and A8 (portrait) documents cannot be mixed with other sizes in the same batch.
Page 104: Conditions For Automatic Page Size Detection
How to Load Documents Conditions for Automatic Page Size Detection [Automatic Page Size Detection] does not work with the following type of documents: ● Non-rectangular documents [Automatic Page Size Detection] may not work with the following types of documents: ● White documents with glossy edges ●...
Page 105: Conditions For Using The Carrier Sheet
How to Load Documents Conditions for Using the Carrier Sheet ● Paper Size The following paper sizes can be scanned: ● Carrier Sheet (216 × 297 mm) ● A3 (297 × 420 mm) (*1) ● A4 (210 × 297 mm) ●...
Page 106 How to Load Documents Precautions Take note of the following: ● When using the Carrier Sheet - Up to three Carrier Sheets can be loaded at once. - Depending on the image scanning application, there may be insufficient memory to perform a [Double-page spread] scan using the Carrier Sheet in high resolution.
Page 107: Various Ways To Scan
Various Ways to Scan This section explains how to configure the scanner settings and scan different types of documents when using the scanner connected to a computer. For information on other ways to scan which are not explained here, refer to the help for the scanner driver, and the manual/help for the image scanning application.
Page 108 Various Ways to Scan For details, refer to Setting Up the ADF Paper Chute (Feeder) (page 67). Adjust the stacker to fit the longest document. For details, refer to Setting Up the Stacker (page 68). Place the documents at the center of the ADF paper chute (feeder), and adjust the side guides to the widest document in the batch.
Page 109 Various Ways to Scan For details, refer to the manual/help of the image scanning application.
Page 110: Scanning Documents Folded In Half
Various Ways to Scan Scanning Documents Folded in Half Pressing the feed mode button to switch the feed mode to Manual Single Mode allows you to scan a document folded in half (a document of A3 or Double Letter size that is folded in half) as it is. ATTENTION ●...
Page 111 Various Ways to Scan For details, refer to How to Load Documents (page 88). Press the feed mode button on the touch screen to switch the button display to the [Manual - Single] button. Every time you press the button, it switches to the other type. ATTENTION The scanning speed slows down when the feed mode is switched to Manual Single Mode.
Page 112 Various Ways to Scan - The [Manual Feeding] screen on the touch screen Set [Timeout seconds]. The scanner waits for the next document to be loaded within a specified time. The screen can be displayed in the following procedure: → [Scanner Settings] → [Paper Source/Feeding] → [Manual Feeding] - Software Operation Panel For details, refer to Waiting Time in Manual Feeding [Manual Feeding] (page...
Page 113: Scanning Documents Such As Envelopes Or Multi-Layered Transfer Paper
Various Ways to Scan Scanning Documents such as Envelopes or Multi-Layered Transfer Paper Pressing the feed mode button to switch the feed mode to Manual Single Mode allows you to scan documents such as envelopes and multi-layered transfer paper. ATTENTION ●...
Page 114 Various Ways to Scan HINT The setting for switching the feed mode to Manual Single Mode can also be configured in the scanner driver. Note that priority is given to the scanner driver setting. For details, refer to the help for the scanner driver. Scan the document with the image scanning application.
Page 115 Various Ways to Scan - Software Operation Panel For details, refer to Waiting Time in Manual Feeding [Manual Feeding] (page 348). Finish scanning. While the scanner is waiting for documents to be loaded, pressing the [Stop] button or [Pause] button will end the scan.
Page 116: Scanning Documents Larger Than A4/Letter Size
Various Ways to Scan Scanning Documents Larger than A4/Letter Size The optional Carrier Sheet can be used to scan documents larger than A4/Letter size, such as A3 or B4. Fold a document in half and place it inside the Carrier Sheet. Place the document inside the Carrier Sheet.
Page 117 Various Ways to Scan Align the top and the fold line of the document with the Carrier Sheet so that no space is left in the upper and right sides of the Carrier Sheet. Load the Carrier Sheet with the end with the black and white pattern as the leading edge and with the scanning side facing the ADF paper chute (feeder) (face-down).
Page 118 Various Ways to Scan ● When [Automatic] is specified for [Paper Size] in the scanner driver, the most suitable size is selected from standard sizes which can be specified for [Paper Size]. Note that the size of the image may become smaller than the original document depending on the document scanned, or part of the image may appear missing.
Page 119: Scanning Photographs And Clippings Without Damaging Them
Various Ways to Scan Scanning Photographs and Clippings without Damaging Them Using the optional Carrier Sheet allows you to scan non-standard size documents such as photographs or clippings without damaging them. Place the document inside the Carrier Sheet. Open the Carrier Sheet and place the document against the top center of the Carrier Sheet. Load the Carrier Sheet with the end with the black and white pattern as the leading edge and with the scanning side facing the ADF paper chute (feeder) (face-down).
Page 120 Various Ways to Scan ● When [Automatic] is specified for [Paper Size] in the scanner driver, the most suitable size is selected from standard sizes which can be specified for [Paper Size]. Note that the size of the image may become smaller than the original document depending on the document scanned, or part of the image may appear missing.
Page 121: Scanning Long Page Documents
Various Ways to Scan Scanning Long Page Documents Documents with a length up to 5,588 mm (220 in.) can be scanned by long page scanning. Depending on the resolution setting or the image scanning application, the document sizes that can be scanned may differ.
Page 122: Feeding Documents Manually
Various Ways to Scan Feeding Documents Manually Documents can also be loaded manually one sheet at a time in the ADF paper chute (feeder). After scanning is started or a document is ejected, the scanner will wait for documents to be loaded in the ADF paper chute (feeder) until the timeout time elapses.
Page 123 Various Ways to Scan Press the feed mode button on the touch screen to switch it to the [Manual - Single] button. Every time you press the button, it switches to the other type. ATTENTION The scanning speed slows down when the feed mode is switched to Manual Single Mode.
Page 124 Various Ways to Scan To scan a multi-layered transfer paper, position the bound edge first when loading the paper. Scan the document with the image scanning application. For details, refer to the manual/help of the image scanning application. After scanning is started or a document is ejected, the rollers inside the ADF keep rotating, waiting for the next document to be loaded until the timeout time specified in the touch screen or Software Operation Panel elapses.
Page 125 Various Ways to Scan - Software Operation Panel For details, refer to Waiting Time in Manual Feeding [Manual Feeding] (page 348). ● If you use manual feeding frequently, the replacement cycle of the consumables may be shortened.
Page 126: Configuring Not To Detect Certain Overlap Patterns
Various Ways to Scan Configuring Not to Detect Certain Overlap Patterns If detecting overlapped documents during a scan is set, when you scan a document with a paper attachment such as a sticky note, receipt, or photo, it is detected as overlapped documents, and the scan may stop.
Page 127 Various Ways to Scan Operation Mode Description (Software Operation Panel) In this operation mode, up to four overlap patterns can be memorized at a time (when one sheet is scanned), and up to 32 overlap patterns can be memorized in total. When the 33rd overlap pattern is detected, the first pattern that was memorized is overwritten.
Page 128 Various Ways to Scan - Software Operation Panel For details, refer to Setting to Ignore Certain Overlap Patterns [Intelligent Multifeed Function] (page 346). ● The operation mode and number of memorized overlapping patterns can be checked by the following procedure: →...
Page 129: Operational Procedure
Various Ways to Scan Operational Procedure If [Multifeed detected (Overlap)] (error code: "J2:55") is displayed on the touch screen, open the ADF to remove the document. For details, refer to How to Open the ADF (page 65). When the ADF is open, it might close accidentally. Be careful not to get CAUTION your fingers caught.
Page 130 Various Ways to Scan This setting item is displayed when the setting for stopping the scan to check images is set to on in the scanner driver. With the above procedure complete, the scanner operates as follows depending on the operation mode that is set in the [Intelligent Multifeed Detection] screen.
Page 131: Counting The Number Of Documents
Various Ways to Scan Counting the Number of Documents The number of documents can be counted without outputting images of the documents. This operation is useful for checking the number of documents when you scan a large number of documents. Turn on the scanner.
Page 132: Various Ways To Scan (Directscan)
Various Ways to Scan (DirectScan) This section explains how to scan documents and how to set jobs when you use DirectScan. Saving Images to a Folder on the Network This section explains how to save images to a folder on the network by using [Save to a folder] with DirectScan.
Page 133 Various Ways to Scan (DirectScan) Load the document face-down in the ADF paper chute (feeder). For details, refer to How to Load Documents (page 88). Press the [Save to a folder] button on the touch screen. In the [Select Save Destination] screen, press a save destination. HINT ●...
Page 134 Various Ways to Scan (DirectScan) HINT When the following functions are enabled in the scan settings, the [Complete Scan] button appears on the [Ready to scan] screen after scanning is complete. ● Continue scanning ● Display thumbnails When the send confirmation screen appears, confirm the information of the images to be sent and press the [Send] button.
Page 135: Sending Images By Email
Various Ways to Scan (DirectScan) Sending Images by Email This section explains how to send images by email by using [Send by E-mail] for DirectScan. ATTENTION Note that you first need to configure the settings for sending email in [Send E-mail] of the scanner settings.
Page 136 Various Ways to Scan (DirectScan) Load the document face-down in the ADF paper chute (feeder). For details, refer to How to Load Documents (page 88). On the touch screen, press the [Send by E-mail] button. In the [Select Address] screen, press the desired addresses and press the [OK] button. You can select up to 25 addresses.
Page 137 Various Ways to Scan (DirectScan) HINT When the following functions are enabled in the scan settings, the [Complete Scan] button appears on the [Ready to scan] screen after scanning is complete. ● Continue scanning ● Display thumbnails When the send confirmation screen appears, confirm the information of the images to be sent and press the [Send] button.
Page 138: Adding/Changing/Deleting A Save Destination For Images
Various Ways to Scan (DirectScan) Adding/Changing/Deleting a Save Destination for Images ATTENTION When a password for editing DirectScan settings has been set, the password is required to set save destinations, email addresses, and jobs. Set a password to prevent save destination paths or email addresses from being leaked. Change the password regularly.
Page 139 Various Ways to Scan (DirectScan) In the [Edit Save Destination] screen, press HINT When you select a save destination and press , the save destination moves up or down by one. In the [Add Save Destination] screen, configure the settings and press the [Set] button. For details about the [Add Save Destination] screen, refer to Add Save Destination/Change Save Destination (page...
Page 140: Changing A Save Destination
Various Ways to Scan (DirectScan) Changing a Save Destination Change save destinations (folders on the network) to which scanned images will be saved when using DirectScan. Display the [Select Save Destination] screen by one of the following methods. ● From [Save to a folder] In the main screen, press the [Save to a folder] button.
Page 141: Deleting A Save Destination
Various Ways to Scan (DirectScan) Deleting a Save Destination This section explains how to delete save destinations for images when the destinations are no longer required for DirectScan. ATTENTION When deleting save destinations, if there are jobs that are using the same save destinations, a confirmation screen confirming whether those jobs should also be deleted will be displayed.
Page 142: Adding/Changing/Deleting An Address When Sending Images By Email
Various Ways to Scan (DirectScan) Adding/Changing/Deleting an Address when Sending Images by Email ATTENTION When a password for editing DirectScan settings has been set, the password is required to set save destinations, email addresses, and jobs. Set a password to prevent save destination paths or email addresses from being leaked. Change the password regularly.
Page 143 Various Ways to Scan (DirectScan) In the [Edit Address] screen, press HINT When you select an email address and press , the email address moves up or down by one. In the [Add Address] screen, configure the settings and press the [Set] button. For details about the [Add Address] screen, refer to Add Address/Change Address (page 257).
Page 144: Changing An Email Address
Various Ways to Scan (DirectScan) Changing an Email Address Change the email addresses to which scanned images are sent by email when using DirectScan. Display the [Select Address] screen by one of the following methods. ● From [Send by E-mail] In the main screen, press the [Send by E-mail] button.
Page 145: Deleting An Email Address
Various Ways to Scan (DirectScan) Deleting an Email Address This section explains how to delete email addresses that are no longer required for DirectScan. ATTENTION When deleting email addresses, if there are jobs that are using the same email addresses, a confirmation screen confirming whether those jobs should also be deleted will be displayed.
Page 146: Adding/Changing/Deleting A Job
Various Ways to Scan (DirectScan) Adding/Changing/Deleting a Job ATTENTION When a password for editing DirectScan settings has been set, the password is required to set save destinations, email addresses, and jobs. Set a password to prevent save destination paths or email addresses from being leaked. Change the password regularly.
Page 147 Various Ways to Scan (DirectScan) The job is added to the [Select Job] screen.
Page 148: Changing A Job
Various Ways to Scan (DirectScan) Changing a Job This section explains how to change the job settings that are used for DirectScan. In the main screen, press the [Perform Job] button. In the [Select Job] screen, press In the [Edit Job] screen, press the job to change and press HINT When you select a job and press , the job moves up or down by one.
Page 149: Deleting A Job
Various Ways to Scan (DirectScan) Deleting a Job This section explains how to delete jobs that are no longer required for DirectScan. In the main screen, press the [Perform Job] button. In the [Select Job] screen, press In the [Edit Job] screen, press the job to delete and press ●...
Page 150: Daily Care
Daily Care This section describes how to clean the scanner. ● Do not use aerosol spray or spray that contains alcohol. Paper dust blown up by CAUTION strong air from the spray may enter inside the scanner which may cause the scanner to fail or malfunction.
Page 151 Daily Care ATTENTION In order to use the cleaning materials safely and correctly, read the precautions on each product thoroughly. For more information about the cleaning materials, contact the distributor/dealer where you purchased this product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an inquiry.
Page 152: Location And Frequency
Daily Care Location and Frequency Location Frequency Inside of the scanner (ADF) Brake roller Every 3,000 sheets Pick roller Rubber idler roller Plastic idler roller Glass Ultrasonic sensor Feed roller Eject roller Outside of the scanner Scanner Clean when dust and dirt are noticeable.
Page 153 Daily Care ● Documents on which the toner is not sufficiently fused...
Page 154: Cleaning The Outside Of The Scanner
Daily Care Cleaning the Outside of the Scanner ● Scanner The scanner including the ADF paper chute (feeder) and the stacker should be cleaned with either a piece of dry cloth, a cloth moistened with Cleaner F1/mild detergent, or a sheet of Cleaning Wipe.
Page 155 Daily Care ATTENTION Do not wipe the touch screen with a damp cloth. Dust on the surface may become stuck between the touch screen and the scanner, causing the touch screen to malfunction.
Page 156: Cleaning The Inside Of The Scanner (Adf) With Cleaning Paper
Daily Care Cleaning the Inside of the Scanner (ADF) with Cleaning Paper The inside of the ADF can be cleaned with a sheet of Cleaning Paper moistened with Cleaner F1. As the scanner continues to feed the documents, paper dust will accumulate inside the ADF and it may cause problems related to scanning or affect the scanned results.
Page 157 Daily Care Load the Cleaning Paper in the ADF paper chute (feeder). Adjust the side guides to the width of the Cleaning Paper. Move the side guides so that there is no space between the side guides and the Cleaning Paper. Otherwise, the Cleaning Paper may be fed skewed.
Page 158: Cleaning The Inside Of The Scanner (Adf) With A Cloth
Daily Care Cleaning the Inside of the Scanner (ADF) with a Cloth The inside of the ADF can be cleaned with a piece of cloth moistened with Cleaner F1, or a sheet of Cleaning Wipe. As the scanner continues to feed the documents, paper dust will accumulate inside the ADF and it may cause problems related to scanning or affect the scanned results.
Page 159 Daily Care Clean the following locations with a cloth moistened with Cleaner F1, or a sheet of Cleaning Wipe. Location Brake roller (× 2) Ultrasonic sensor (× 2)
Page 160 Daily Care Location Rubber idler roller (× 2) Plastic idler roller (× 2) Glass (× 2) Pick roller (× 2) Feed roller (× 2) Eject roller (× 2) 1 Brake roller (× 2) Remove the brake roller from the scanner. For details about removing the brake roller, refer to Replacing the Roller Set S (page 168).
Page 161 Daily Care ATTENTION When cleaning, be careful not to damage the document sensor with a cloth or Cleaning Wipe.
Page 162 Daily Care HINT If it is difficult to clean, use a cotton swab. 3 Rubber idler roller (× 2) 4 Plastic idler roller (× 2) Gently wipe off any dirt or dust along the grooves as you rotate the roller manually, taking care not to damage the roller surface.
Page 163 Daily Care When a [Clean glass!] message shows that the glass section is dirty only on the one side, the message may not disappear even if you clean it. In that case, clean both glass sections. 6 Pick roller (× 2) Gently wipe off any dirt or dust along the grooves as you rotate the roller manually, taking care not to damage the roller surface.
Page 164 Daily Care Close the ADF. For details, refer to How to Close the ADF (page 66). Be careful not to get your fingers caught when closing the ADF. CAUTION ATTENTION Confirm that the ADF is closed properly. Otherwise, documents may not be fed into the ADF. Use one of the following methods to clear the cleaning counter.
Page 165: Cleaning The Carrier Sheet
Daily Care Cleaning the Carrier Sheet The Carrier Sheet should be cleaned with either a piece of dry cloth, a cloth moistened with Cleaner F1/mild detergent, or a sheet of Cleaning Wipe. Gently wipe dirt and dust off the surface and the inside of the Carrier Sheet. As you keep using the Carrier Sheet, dirt and dust will accumulate on the surface and the inside.
Page 166: Replacing The Consumables
Replacing the Consumables This section explains how to replace the consumables for the scanner. The inside of the ADF becomes very hot when the scanner is being used. CAUTION Before you replace the consumables, make sure to turn off the power, unplug the power cable and wait for at least 15 minutes for the inside of the ADF to cool down.
Page 167 Replacing the Consumables It is time to replace the consumables. Replace them. ● When using the Software Operation Panel, refer to Checking the Sheet Counters (page 322). Note that the suggested replacement cycles are guidelines for using A4 (80 g/m [20 lb]) wood-free or wood-containing paper, as these cycles vary depending on the type of documents scanned and how often the scanner is used and cleaned.
Page 168: Replacing The Roller Set S
Replacing the Consumables Replacing the Roller Set S The Roller Set S consists of the brake roller and the pick roller. Replace the Roller Set S in following procedure. Turn off the scanner, unplug the power cable and wait for at least 15 minutes. For details, refer to How to Turn the Power OFF (page 62).
Page 169 Replacing the Consumables Lift the right side of the roller first, then pull out the shaft from the slot on the left. Remove the brake roller from its shaft. Attach a new brake roller on the shaft. Insert the protrusion on the shaft into the slot. Attach the brake roller back in the scanner.
Page 170 Replacing the Consumables Insert the left end of the shaft into the hole in accordance with the hole shape, and then attach the right side of the shaft. Close the brake roller cover. ATTENTION Confirm that the brake roller is installed properly. Otherwise, paper jams or other feeding errors may occur.
Page 171 Replacing the Consumables Slide the side guides all the way, and pull the sheet guide open from the dip. Rotate the bushing in the direction of the arrow. Remove the pick roller.
Page 172 Replacing the Consumables Lift up the bushing side of the pick roller slightly (about 5 mm), move it towards the bushing, and pull it out. ATTENTION Be careful not to touch the gear near the bushing on the shaft because it has grease over it.
Page 173 Replacing the Consumables Insert the left end of the shaft into the slot, and lower the other end gradually. Rotate the bushing in the direction of the arrow. ATTENTION Confirm that the pick roller is installed properly. Otherwise, paper jams or other feeding errors may occur.
Page 174 Replacing the Consumables Close the ADF. For details, refer to How to Close the ADF (page 66). Be careful not to get your fingers caught when closing the ADF. CAUTION Plug in the power cable and turn on the scanner. For details, refer to How to Turn the Power ON (page 61).
Page 175: Troubleshooting
Troubleshooting This section explains about the countermeasures against paper jams and other troubles, items to check before contacting your scanner service provider, and how to read the product label on the scanner. ATTENTION For details about other errors/troubles that are not covered in this section, refer to the scanner driver's Help.
Page 176 Troubleshooting Be careful not to get your fingers caught when closing the ADF. CAUTION ATTENTION ● Confirm that the ADF is closed properly. Otherwise, documents may not be fed into the ADF. ● Occasionally when scanning is complete or canceled, documents may remain in the ADF without any error message displayed.
Page 177: Errors
Troubleshooting Errors ● Error Indication When an error occurs on the scanner, the [Error] screen is displayed on the touch screen. Check the solution for the error and press the [OK] button to close the [Error] screen. HINT Error Recovery Guide is started up and the icon is displayed in the notification area of the task bar when you logged onto Windows.
Page 178 Troubleshooting Error Code Error Details Refer to C0:E9 LSI error (Front) C0:EA LSI error (Back) C1:E0 LSI error (Initialization failure) E2:74 Optical error (ADF Front) Optical Error (ADF) (page 181) E3:75 Optical error (ADF Back) E6:D3 Operator Panel error Operator Panel Error (page 181) E7:D2 EEPROM error EEPROM Error (page 182)
Page 179 Troubleshooting Error Code Error Details Refer to M4:AC Scanner Central Admin setting Scanner Central Admin Setting error Error (page 186) M5:A3 M5:A4 M5:A5 M5:A2 Server setting error Server Setting Error (page 187) M5:AC M4:B1 DirectScan error DirectScan Error (page 188) M4:B2 M4:B3 M4:B4...
Page 180: Memory Error
Troubleshooting Error Code Error Details Refer to — Scanning has been paused by the Scanning Has Been Paused by the user User (page 192) U7:20 Outside designated scan area error Outside Designated Scan Area Error (page 192) — Invalid Command Invalid Command (page 193) Memory Error If a memory error occurs, the [Error] screen on the touch screen displays one of the following error...
Page 181: Optical Error (Adf)
Troubleshooting Optical Error (ADF) If an optical error occurs in the ADF, the [Error] screen on the touch screen displays one of the following error codes and the corresponding details and the solution. Error Code Error Details and the Solution E2:74 Optical error (ADF Front) If the problem persists after turning the power back on, please...
Page 182: Eeprom Error
Troubleshooting EEPROM Error If an EEPROM error occurs, the [Error] screen on the touch screen displays the following error code and the corresponding details and solution. Error Code Error Details and the Solution E7:D2 EEPROM error If the problem persists after turning the power back on, please inform your service provider of the error code.
Page 183: Motor Circuit Error
Troubleshooting Error Code Error Details and the Solution FA:C5 Carrier error If the problem persists after turning the power back on, please inform your service provider of the error code. Code FA:C5 Turn the scanner off then back on. If the problem still persists, write down the error code, check each item in Before You Contact the Scanner Service Provider (page 248) and then contact the distributor/dealer where you purchased...
Page 184: Multifeed
Troubleshooting Error Code Error Details and the Solution Remove the document, load it, then perform the scan again. Take the following measures. ● When a paper jam occurs inside the scanner, refer to When a Paper Jam Occurs (page 175) remove jammed documents.
Page 185: Module Error
Troubleshooting Error Code Error Details and the Solution If the problem persists after turning the power back on, please inform your service provider of the error code. Code L6:1B Take the following measures. ● Refer to Cleaning the Inside of the Scanner (ADF) with a Cloth (page 158) to clean the ultrasonic sensors.
Page 186: Scanner Central Admin Setting Error
Troubleshooting Error Code Error Details and the Solution M4:A5 Cannot connect to PaperStream NX Manager or the proxy server. Check the network settings. M4:A6 Network connection timed out. Make sure that PaperStream NX Manager is running, and check the network connection. M4:A7 Invalid client certificate for the network connection.
Page 187: Server Setting Error
Troubleshooting Error Code Error Details and the Solution M4:AC Failed to register the scanner information with Scanner Central Admin. Check the connection with Scanner Central Admin. M5:A3 The version of Scanner Central Admin you connected to is not supported. M5:A4 You have attempted to register more than the maximum number of scanners that can be registered.
Page 188: Directscan Error
Troubleshooting To check the network settings for the scanner, press the [Set] button. HINT The PaperStream NX Manager settings for the scanner can also be checked in fi Series Network Settings. For details, refer to Network Settings (fi Series Network Settings) (page 359).
Page 189 Troubleshooting Error Code Error Details and the Solution M5:D5 An error occurred in the communication with the destination. The save destination path is too long. Check the save destination settings. M5:D6 An error occurred in the communication with the destination. No destination was found.
Page 190: Authentication Failed
Troubleshooting For details, refer to Cannot Use DirectScan (DirectScan) (page 221). ● For M4:B3 When an error occurs during scanning (or file transfer), an incomplete version of the file may be saved to the save destination. In that case, the name of the file being transferred will be displayed on the error screen.
Page 191: Adf Open
Troubleshooting ADF Open If the ADF is opened during a scan and closed after the scan is canceled, the [Error] screen on the touch screen will display the following error code along with the corresponding details and solution. Error Code Error Details and the Solution U4:40 ADF Open...
Page 192: Scanning Has Been Paused By The User
Troubleshooting When the [Stop] button on the touch screen is pressed during scanning, document feeding stops and then scanning stops. If documents remain in the scanner, refer to When a Paper Jam Occurs (page 175) to remove the documents. Scanning Has Been Paused by the User Scanning has been paused by the user.
Page 193: Invalid Command
Troubleshooting Example: Outside of the document may have been scanned because the scanned document is shorter than the specified paper size. In this case, take one of the following measures, and then scan again. ● Load a document of the specified paper size in the ADF paper chute (feeder). ●...
Page 194 Troubleshooting this product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an inquiry.
Page 195: Troubleshooting
Troubleshooting Troubleshooting This section describes examples of troubles that you may encounter when using the scanner and also describes the solutions to them. Before you request for a repair, take measures by looking through the examples of the troubles and solutions.
Page 196 Troubleshooting ● Error Code "U4:40" or "ADF open" Is Displayed on the Touch Screen While Scanning (page 232) ● Overlapped Documents Are Frequently Fed into the Scanner (page 233) Situation in Which the Document Is not Fed into the ADF Occurs Frequently (page 236) ●...
Page 197: The Scanner Cannot Be Powered On
Troubleshooting The Scanner Cannot Be Powered ON Check the following points ● Is the power cable connected properly? (page 197) Did you press the [Power] button on the scanner? (page 197) ● If the problem still persists, check each item in Before You Contact the Scanner Service Provider (page 248) first, then contact the distributor/dealer where you purchased this...
Page 198: The Touch Screen Switches Off
Troubleshooting The Touch Screen Switches Off Check the following points ● Has the scanner been left out of operation for a long time after being powered on? (page 198) If the problem still persists, check each item in Before You Contact the Scanner Service Provider (page 248) first, then contact the distributor/dealer where you purchased this product.
Page 199: The Touch Screen Does Not Function
Troubleshooting The Touch Screen Does Not Function Check the following points ● Did you turn the scanner off then back on? (page 199) If the problem still persists, check each item in Before You Contact the Scanner Service Provider (page 248) first, then contact the distributor/dealer where you purchased this product.
Page 200: A Malfunction Occurs In The Touch Screen/The Display On The Touch Screen Is In An Incorrect Position
Troubleshooting A Malfunction Occurs in the Touch Screen/The Display on the Touch Screen Is in an Incorrect Position Check the following points Did you turn the scanner off then back on? (page 200) ● If the problem still persists, check each item in Before You Contact the Scanner Service Provider (page 248) first, then contact the distributor/dealer where you purchased this...
Page 201: The Display On The Touch Screen Is Distorted
Troubleshooting The Display on the Touch Screen Is Distorted Check the following points ● Did you turn the scanner off then back on? (page 201) If the problem still persists, check each item in Before You Contact the Scanner Service Provider (page 248) first, then contact the distributor/dealer where you purchased this product.
Page 202: Cannot Connect The Scanner And A Computer Via A Wired Lan
Troubleshooting Cannot Connect the Scanner and a Computer via a Wired LAN Check the following points ● Is the scanner connected to a network device (such as a switch, a hub, or a router) via a LAN cable? (page 202) ●...
Page 203 Troubleshooting ● Is the network device (such as a switch, a hub, or a router) turned on? Solution Turn on the network device (such as a switch, a hub, or a router). Also, check that there is no error or malfunction on the network device. For errors that occur on the network device, refer to the manual of your network device.
Page 204 Troubleshooting ● Is the network stable? Solution Connect to the network after it becomes stable. A network can be unstable by the following events: ● A network monitoring program is running. ● A file is transferring. If the network is unstable, restart the network devices. However, before restarting them, make sure that communications with other devices are not affected if the network devices are restarted.
Page 205 Troubleshooting ● Is the IP address of the scanner correct? Solution Check the IP address of the scanner in the following procedure: On the touch screen, press → [Scanner Settings] → [Network] → [Wired LAN] → [IP Address (IPv4)] or [IP Address (IPv6)]. On the [IP Address (IPv4)] or [IP Address (IPv6)] screen, check the setting items for the following.
Page 206 Troubleshooting HINT The DNS server settings can also be checked in fi Series Network Settings. For details, refer to Network Settings (fi Series Network Settings) (page 359). ● Does the DNS server function normally? Solution Check whether the DNS server functions normally by following the procedure below. On the touch screen, press →...
Page 207: Cannot Connect The Scanner And A Computer Via The Usb Cable
Troubleshooting Cannot Connect the Scanner and a Computer via the USB Cable Check the following points ● Is the USB cable connected properly? (page 207) Is the connector on the USB cable broken or damaged? (page 207) ● Did you select [Automatic] for the USB setting for the scanner? (page 207) ●...
Page 208: Cannot Connect The Scanner To The Server With The Specified Ip Address
Troubleshooting Cannot Connect the Scanner to the Server with the Specified IP Address Check the following points ● Is the IP address of the server correct? (page 208) Are the scanner and server connected to the network? (page 208) ● Is the IP address of the scanner correct? (page 209) ●...
Page 209 Troubleshooting ● Is the IP address of the scanner correct? Solution Check the IP address of the scanner in the following procedure: On the touch screen, press → [Scanner Settings] → [Network] → [Wired LAN] → [IP Address (IPv4)] or [IP Address (IPv6)]. On the [IP Address (IPv4)] or [IP Address (IPv6)] screen, check the setting items for the following.
Page 210 Troubleshooting ● Are the settings on the scanner that are related to the server specified correctly? Solution Check the server setting items in the following procedure: On the touch screen, press → [Scanner Settings] → [Network] → [Server]. Press the server to be connected to, and check the setting items. ●...
Page 211: Cannot Connect The Scanner To The Server With The Specified Host Name
Troubleshooting Cannot Connect the Scanner to the Server with the Specified Host Name Check the following points ● Is the host name of the server correct? (page 211) Is the DNS server information configured correctly? (page 211) ● Does the DNS server function normally? (page 212) ●...
Page 212 Troubleshooting On the touch screen, press → [Scanner Settings] → [Network] → [Wired LAN] → [DNS Server]. On the [DNS Server] screen, check the setting items for the following. ● Whether the primary DNS and secondary DNS settings are correct HINT The DNS server settings for the scanner can be checked in fi Series Network Settings.
Page 213 Troubleshooting On the touch screen, press → [Scanner Settings] → [Network] → [Wired LAN] → [IP Address (IPv4)] or [IP Address (IPv6)]. On the [IP Address (IPv4)] or [IP Address (IPv6)] screen, check the setting items for the following. When specifying an IP address manually, specify the correct IP address. When setting the IP address automatically, check whether the DHCP server functions normally.
Page 214 Troubleshooting On the touch screen, press → [Scanner Settings] → [Network] → [Server]. Press the server to be connected to, and check the setting items. ● Whether [Enable] is on. ● Whether [Host Name/IP address] and [Port Number] are correct. ●...
Page 215: Cannot Connect To The Proxy Server
Troubleshooting Cannot Connect to the Proxy Server Check the following points ● Is the IP address of the server correct? (page 208) Are the scanner and server connected to the network? (page 208) ● Is the IP address of the scanner correct? (page 209) ●...
Page 216 Troubleshooting ● Is the IP address of the scanner correct? Solution Check the IP address of the scanner in the following procedure: On the touch screen, press → [Scanner Settings] → [Network] → [Wired LAN] → [IP Address (IPv4)] or [IP Address (IPv6)]. On the [IP Address (IPv4)] or [IP Address (IPv6)] screen, check the setting items for the following.
Page 217 Troubleshooting ● Are the settings on the scanner that are related to the server specified correctly? Solution Check the server setting items in the following procedure: On the touch screen, press → [Scanner Settings] → [Network] → [Server]. Press the server to be connected to, and check the setting items. ●...
Page 218: Cannot Connect To The Ntp Server (Directscan)
Troubleshooting Cannot Connect to the NTP Server (DirectScan) Check the following points ● Has the connection to the NTP server timed out? (page 218) Is the IP address of the scanner correct? (page 218) ● Is the IP address of the scanner used for other communication devices? (page 219) ●...
Page 219 Troubleshooting When setting the IP address automatically, check whether the DHCP server functions normally. Even when the DHCP server functions normally, an IP address may not be assigned correctly depending on the settings for the DHCP server. Check the operation status and the settings for the DHCP server.
Page 220 Troubleshooting ● Is the NTP server functioning normally? Solution In some cases, the NTP server will not respond. When manually specifying the NTP server, check whether the NTP server is functioning normally. ● Are the settings for the proxy server and firewall configured correctly? Solution Check that the settings for the proxy server and firewall on the network route between the scanner and NTP server are configured correctly and that no unnecessary restrictions have...
Page 221: Cannot Use Directscan (Directscan)
Troubleshooting Cannot Use DirectScan (DirectScan) Check the following points ● Is the DNS server information configured correctly? (page 221) Does the DNS server function normally? (page 221) ● Are the scanner and image destination connected to the network? (page 222) ●...
Page 222 Troubleshooting On the touch screen, press → [Scanner Settings] → [Network] → [Check connection (Ping)]. In the [Check connection (Ping)] screen, enter the IP address of the DNS server, and press the [Run] button. The result is displayed. Refer to the connection test result from How to Check the Network Connection for the Scanner (page 412) and take measures accordingly.
Page 223 Troubleshooting ● Is the IP address of the scanner used for other communication devices? Solution If there are multiple communication devices using the same IP address on the same network, communication may fail. Avoid duplicates in IP addresses. HINT If there is an IP address conflict, a notification appears on the touch screen. ●...
Page 224 - Whether the CA certificate is correct - Whether communications with the destination are secured - The version of SSL/TLS (TLS1.3 or lower are supported by fi-8040. However, SSL is not supported.) - The version of SFTP (SFTP version 5 is supported by fi-8040) HINT The job settings can also be checked in fi Series Network Settings.
Page 225: Scanning Does Not Start
Troubleshooting Scanning Does Not Start Check the following points ● Did you configure the settings for the button on the touch screen to be used for starting a scan? (page 225) ● Is the document loaded in the ADF paper chute (feeder) correctly? (page 225) Is the ADF closed properly? (page 225) ●...
Page 226 Troubleshooting ● Have WinHTTP proxy settings been configured on the computer? When the scanner is connected to a computer via a wired LAN, scanning may not be started even if the scanner is selected in Scanner Selection Tool. Solution Configure the settings on the computer so that the computer can access the scanner. Change the WinHTTP proxy settings by the following procedure: Open the command prompt on the computer as an administrator.
Page 227: Scanning Takes A Long Time
Troubleshooting Scanning Takes a Long Time Check the following points ● If a USB connection is used, is the USB cable connected to the USB 1.1 port on the computer? (page 227) ● Did you start a scan while the computer was unstable (for example, immediately after computer start-up or logon)? (page 227) Are the rollers clean? (page 227) ●...
Page 228: The Scanned Image Of A Picture Or Photo Is Rough/Image Noise Appears
Troubleshooting The Scanned Image of a Picture or Photo is Rough/Image Noise Appears Check the following points ● Did you configure the settings in the scanner driver to scan in black & white mode? (page 228) ● Did you specify a lower resolution for scanning in the scanner driver? (page 228) Are the glass and rollers inside the ADF clean? (page 228) ●...
Page 229: Quality Of Scanned Text Or Lines Is Unsatisfactory
Troubleshooting Quality of Scanned Text or Lines Is Unsatisfactory Check the following points ● Are the glass and rollers inside the ADF clean? (page 229) Is the resolution appropriate? (page 229) ● Did you configure the settings in the scanner driver to scan in grayscale or color mode? ●...
Page 230: Images Are Distorted Or Not Clear
Troubleshooting Images Are Distorted or Not Clear Check the following points ● Are the glass and rollers inside the ADF clean? (page 230) Is the ADF being pushed down during scanning? Or, is there a heavy object on top of the ●...
Page 231: Vertical Streaks Appear On The Images
Troubleshooting Vertical Streaks Appear on the Images Check the following points ● Are the glass and rollers inside the ADF clean? (page 231) Do vertical streaks disappear when a lower resolution is specified? (page 231) ● Is there any foreign matter (such as dust or paper dust) on the document? (page 231) ●...
Page 232: Error Code "U4:40" Or "Adf Open" Is Displayed On The Touch Screen While Scanning
Troubleshooting Error Code "U4:40" or "ADF open" Is Displayed on the Touch Screen While Scanning Check the following points Is the ADF closed firmly? (page 232) ● If the problem still persists, check each item in Before You Contact the Scanner Service Provider (page 248) first, then contact the distributor/dealer where you purchased this product.
Page 233: Overlapped Documents Are Frequently Fed Into The Scanner
Troubleshooting Overlapped Documents Are Frequently Fed into the Scanner Check the following points ● Do the documents meet the paper requirements? (page 233) Are you using the Carrier Sheet? (page 233) ● If the setting to detect overlapped documents is enabled, do the documents fulfill the ●...
Page 234 Troubleshooting For details, refer to Conditions Required to Accurately Detect Overlapped Documents (Multifeed) (page 97). If necessary, specify the area to detect overlapped documents. For details, refer to Specifying the Area to Detect Overlapped Documents [Document check area specification for Multifeed Detection] (page 340).
Page 235 Troubleshooting ● Is the Roller Set S worn out? Solution Check the counters for the consumables using one of the following methods. ● The [Consumable counters] screen on the touch screen The screen can be displayed in the following procedure: →...
Page 236: Situation In Which The Document Is Not Fed Into The Adf Occurs Frequently
Troubleshooting Situation in Which the Document Is not Fed into the ADF Occurs Frequently Check the following points Do the documents meet the paper requirements? (page 236) ● ● Did you fan the documents before loading them? (page 236) ● Is the Roller Set S installed correctly? (page 236) ●...
Page 237 Troubleshooting ● The [Consumable counters] screen on the touch screen The screen can be displayed in the following procedure: → [Cleaning & Maintenance] → [Consumable counters] ● Software Operation Panel For details, refer to Clearing the Sheet Counters (page 325). If necessary, replace the Roller Set S.
Page 238: Paper Jams/Pick Errors Occur Frequently
Troubleshooting Paper Jams/Pick Errors Occur Frequently Check the following points ● Do the documents meet the paper requirements? (page 238) Is there any foreign matter in the ADF? (page 238) ● Is there a document remaining in the ADF? (page 238) ●...
Page 239 Troubleshooting For details, refer to Daily Care (page 150). ● Is the Roller Set S worn out? Solution Check the counters for the consumables using one of the following methods. ● The [Consumable counters] screen on the touch screen The screen can be displayed in the following procedure: →...
Page 240: Images Turn Out Elongated
Troubleshooting Images Turn Out Elongated Check the following points ● Are the rollers clean? (page 240) Do the documents meet the paper requirements? (page 240) ● Is the Roller Set S worn out? (page 240) ● Have you adjusted the magnification level? (page 240) ●...
Page 241 Troubleshooting The screen can be displayed in the following procedure: → [Scanner Settings] → [Image] → [Magnification] ● Software Operation Panel For details, refer to Adjusting the Starting Position for Scanning [Offset Setting/Vertical magnification Adjustment] (page 329).
Page 242: A Shadow Appears At The Top Or The Bottom Of The Image
Troubleshooting A Shadow Appears at the Top or the Bottom of the Image Check the following points ● Have you adjusted the offset (position to start the scan)? (page 242) Did you use the page edge filler function to fill in the shadow around the edge? (page 242) ●...
Page 243: There Are Black Traces On The Document
Troubleshooting There Are Black Traces on the Document Check the following points ● Are you scanning documents written in lead pencil or carbon paper? (page 243) Are the glass and rollers inside the ADF clean? (page 243) ● If the problem still persists, check each item in Before You Contact the Scanner Service Provider (page 248) first, then contact the distributor/dealer where you purchased this...
Page 244: The Carrier Sheet Is Not Fed Smoothly/Paper Jams Occur
Troubleshooting The Carrier Sheet Is Not Fed Smoothly/Paper Jams Occur Check the following points ● Did you scan just the Carrier Sheet continuously? (page 244) Is the Carrier Sheet clean? (page 244) ● Did you start the scan after loading the Carrier Sheet in the ADF paper chute (feeder)? (page ●...
Page 245 Troubleshooting ● Are the glass and rollers inside the ADF clean? Solution Clean the dirty parts. For details, refer to Daily Care (page 150). ● Is the Roller Set S worn out? Solution Check the counters for the consumables using one of the following methods. ●...
Page 246: Part Of The Image Appears Missing In The Case Where The Carrier Sheet Is Used
Troubleshooting Part of the Image Appears Missing in the Case Where the Carrier Sheet Is Used Check the following points Did you place several small documents (such as photos or postcards) in the Carrier Sheet for ● scanning? (page 246) Is the fold line of the document outside the range of the Carrier Sheet? (page 246) ●...
Page 247: Forgotten Admin Password
Troubleshooting Forgotten Admin Password Solution For details about the factory default password, refer to Admin Password (page 301). If you have forgotten the current password, contact the distributor/dealer where you purchased this product after checking the scanner details listed in Before You Contact the Scanner Service Provider (page 248).
Page 248: Before You Contact The Scanner Service Provider
Items to Check Before You Contact the Scanner Service Provider ● General Item Findings Model name Example: fi-8040 For details, refer to Checking the Product Label (page 250). Serial No. Example: XXXX000001...
Page 249 Troubleshooting ● Error Status Computer Connection Issues Item Findings Operating system (Windows) Error message Interface Example: USB interface Interface controller Example: A LAN board is used. Connection method Example: USB, Wired LAN Feeding Issues Item Findings Paper Type Main purpose of use Date of last cleaning Date of consumable replacement Touch screen status...
Page 250: Checking The Product Label
Troubleshooting Checking the Product Label This section explains about the product label on the scanner. The label is located on the bottom of the scanner. Label (example): Shows the scanner information.
Page 251: Directscan Settings (Destination/Job/Scan Settings) (Touch Screen)
DirectScan Settings (Destination/Job/Scan Settings) (Touch Screen) This section explains how to use the touch screen to configure the destination settings (save destinations/email addresses), jobs, and scan settings for DirectScan. Set this item when the way for use of the scanner is [Use the scanner by itself (DirectScan)]. HINT The DirectScan settings can also be configured in fi Series Network Settings (browser).
Page 252 DirectScan Settings (Destination/Job/Scan Settings) (Touch Screen) Setting Item Description Scan Settings (page 260) Configure the advanced scan settings to be used when documents are scanned with the scanner.
Page 253: Add Save Destination/Change Save Destination
DirectScan Settings (Destination/Job/Scan Settings) (Touch Screen) Add Save Destination/Change Save Destination Set save destinations (folders on the network) to which scanned images will be saved when using DirectScan. Up to 25 save destinations can be added. Display Name Set a name for the save destination. Enter a display name within 48 characters.
Page 254 DirectScan Settings (Destination/Job/Scan Settings) (Touch Screen) - Host Name/IP address The host name, FQDN, or IP address can be set for this item. The space before or after the character string is ignored. ATTENTION Note that an IPv6 address is not supported. HINT When entering a host name, the DNS servers need to be set on the scanner.
Page 255 DirectScan Settings (Destination/Job/Scan Settings) (Touch Screen) HINT When entering a host name, the DNS servers need to be set on the scanner. - Port Number Depending on the setting for [Encryption], the initial value changes as follows: ● When [Encryption] is [Explicit Encryption (Explicit Mode)], the initial value is "21". ●...
Page 256 DirectScan Settings (Destination/Job/Scan Settings) (Touch Screen) The space before or after the character string is ignored. ATTENTION Note that an IPv6 address is not supported. HINT When entering a host name, the DNS servers need to be set on the scanner. - Port Number The factory default setting is "22".
Page 257: Add Address/Change Address
DirectScan Settings (Destination/Job/Scan Settings) (Touch Screen) Add Address/Change Address Set email addresses to which scanned images will be sent by email when using DirectScan. Up to 25 email addresses can be added. Display Name Set a recipient name. Enter a display name within 48 characters. You cannot set the same name as a display name that is already registered.
Page 258: Add Job/Change Job
DirectScan Settings (Destination/Job/Scan Settings) (Touch Screen) Add Job/Change Job Set jobs for DirectScan. Up to 25 jobs can be added. ● Display Name (page 258) ● Color (page 258) ● Destination Type (page 258) Scan Settings (page 259) ● Display Name Set a name for the job.
Page 259 DirectScan Settings (Destination/Job/Scan Settings) (Touch Screen) The space before or after the character string is ignored. HINT If not specified, the email will be sent with the email subject that was set in the [Send e-Mail] screen. ● E-mail Text Enter the body of emails to be sent within 80 characters.
Page 260: Scan Settings
DirectScan Settings (Destination/Job/Scan Settings) (Touch Screen) Scan Settings To use DirectScan, configure the scan settings to be used when documents are scanned with the scanner. HINT The maximum number of sheets that can be scanned differs as follows depending on whether thumbnails are displayed after document feeding is complete.
Page 261 DirectScan Settings (Destination/Job/Scan Settings) (Touch Screen) Resolution (dpi) Specify the resolution for images. ● 150 ● 200 ● 240 ● 300 This is the factory default setting. Display thumbnails Select whether to display thumbnails on the touch screen to check images after documents are scanned.
Page 262 DirectScan Settings (Destination/Job/Scan Settings) (Touch Screen) This is the factory default setting. ● Letter ● Legal ● Executive ● A4 ● A5 ● A5 landscape ● A6 ● A6 landscape ● B5 (ISO) ● B5 (JIS) ● B6 (ISO) ● B6 (JIS) ●...
Page 263 DirectScan Settings (Destination/Job/Scan Settings) (Touch Screen) ATTENTION The function works the best when the target color on the document is pale. If the target color is too dark, it may not be excluded. HINT The setting is disabled when [Automatic Color/Grayscale Detection] is selected for [Image Mode] and a color image is detected.
Page 264 DirectScan Settings (Destination/Job/Scan Settings) (Touch Screen) (2): Bottom = 4 mm The following documents will not be detected as blank pages: ● Documents with a base color other than white ● Creased documents ● Documents with punched holes ● Documents that have been loaded skewed ●...
Page 265 DirectScan Settings (Destination/Job/Scan Settings) (Touch Screen) Uses the ultrasonic sensors inside the scanner to monitor the documents during feeding, and detects overlapped documents according to the deviation of the reflected ultrasonic waves. This is the factory default setting. - Length Monitors the document length during feeding, and detects overlapped documents according to the deviation of detected lengths.
Page 266 DirectScan Settings (Destination/Job/Scan Settings) (Touch Screen) Set the area to detect barcodes on. When a rotation direction of an image is specified for [Rotation], the detection area is applied to the image after it has been rotated. A barcode will be detected when the entire barcode appears within the defined detection area.
Page 267 DirectScan Settings (Destination/Job/Scan Settings) (Touch Screen) - Both Sides ● Barcode Detection Target Set the target page in the document to detect barcodes on. - All sheets - First sheet only This is the factory default setting. ● Barcodes per page Specify the maximum number of barcodes to be detected per page from 1 to 20.
Page 268 DirectScan Settings (Destination/Job/Scan Settings) (Touch Screen) File Name Set a file name format for images. Add {Serial Number} to the beginning The following string is added to the beginning of file names: ScannerSerialNumber HINT ● This setting can be configured when sending images by email. ScannerSerialNumber "...
Page 269: Scanner Settings (Touch Screen)
Scanner Settings (Touch Screen) This section explains how to use the touch screen to configure the scanner settings. HINT Some settings can also be configured in the Software Operation Panel or fi Series Network Settings. For details, refer to the following: Scanner Settings (Software Operation Panel) (page 303) ●...
Page 270 Scanner Settings (Touch Screen) Setting Item Description Scanner Code (page 275) Specify whether or not to issue a scanner code. If the [PaperStream NX Manager] setting is enabled, a scanner code can be used when scanning with a user application on a computer or mobile device.
Page 271 Scanner Settings (Touch Screen) Setting Item Description Dropout Color (page You can exclude a color from being scanned by 297) selecting either red, green, or blue (three primary colors). Offset (page 297) Specify a starting position for scanning. Magnification (page Specify the magnification level for the feed 298) direction.
Page 272: How To Use
Scanner Settings (Touch Screen) How to use Set the usage method of the scanner. For details about how the scanner can be used, refer to How to Use the Scanner (page 24). Use the scanner connected to a computer Use the scanner by connecting it to a computer via a USB cable or wired LAN. Use the scanner by itself (DirectScan) Connect the scanner to a network via a wired LAN to perform the operations from scanning documents to saving the images or sending them by email.
Page 273: Power Management
Scanner Settings (Touch Screen) Power Management ● Startup Mode (page 273) ● Power Save Mode (page 273) Power Button (page 274) ● Startup Mode Specify a startup mode for the scanner. ● Fast The scanner enters power saving mode by pressing the [Power] button for 2 seconds or more.
Page 274 Scanner Settings (Touch Screen) ● If [Disable Power Button] is selected for [Power Button], this setting will be ignored. [Default] button Restores the power saving mode settings to the factory default. Power Button Specify whether or not to turn on/off the scanner by pressing the [Power] button on the scanner.
Page 275: Scanner Name
● Alphanumerical characters ● Space The space before or after the character string is ignored. ● Symbols The factory default setting is [fi-8040-<ScannerSerialNumber>]. HINT ● The scanner serial number can be checked on the product label. For the product label, refer to Checking the Product Label (page 250).
Page 276 Scanner Settings (Touch Screen) Code Enter a scanner code within 64 characters. All characters that are available on the touch screen on the scanner can be used. The space before or after the character string is ignored.
Page 277: Network
Scanner Settings (Touch Screen) Network ● Wired LAN (page 277) ● How to connect from a browser (page 279) DirectScan (page 279) ● Server (page 283) ● Network Encryption (page 286) ● ● Check connection (Ping) (page 287) Wired LAN Configure the settings for wired LAN.
Page 278 Scanner Settings (Touch Screen) HINT The IP address can be checked in the screen that appears via the following procedure: → on the touch screen IP address (IPv6) Obtain IP Address Set an IPv6 address of the scanner. Set this item when the way for use of the scanner is [Use the scanner connected to a computer].
Page 279 Scanner Settings (Touch Screen) ● Primary DNS ● Secondary DNS Dynamic DNS Enable Set this item to obtain an IP address of the scanner automatically. Enable this option when you want to specify a scanner name (host name) and search for a scanner in Scanner Selection Tool.
Page 280 Scanner Settings (Touch Screen) HINT The below settings cannot be configured on the touch screen. Configure the settings in fi Series Network Settings (browser). ● CA Certificates Used for connecting to the SMTP and FTPS servers. ● Encryption Key Used for connecting to the SFTP server. For details, refer to Network Settings (fi Series Network Settings) (page 359).
Page 281 Scanner Settings (Touch Screen) Press the [+] or [-] button to increase or decrease the time difference by 0.25 hours (15 minutes). The factory default setting is "0.00". To apply daylight saving time, adjust the time by adding the extra summer time hour(s) to the standard time.
Page 282 Scanner Settings (Touch Screen) Username Set the user name used for connecting to the SMTP server. When user name and password authentication is not being used, this does not need to be set. The space before or after the character string is ignored. Password Set the password used for connecting to the SMTP server.
Page 283 Scanner Settings (Touch Screen) the number of the images that can be sent by email are smaller than the number of sheets that have actually been fed. Password for Editing DirectScan Settings Enable Set a password for adding or changing the save destinations for images, the email addresses, or the jobs when using DirectScan.
Page 284 Scanner Settings (Touch Screen) ● When connecting to an FTP server, FTPS server, or SFTP server with DirectScan Enable Set this item to use a proxy server. The factory default setting is set to off. When [Enable] is set to on, specify the following items: ●...
Page 285 Scanner Settings (Touch Screen) ATTENTION Note that an IPv6 address is not supported. HINT When entering a host name, the DNS servers need to be set on the scanner. Port Number The factory default setting is "20447". [Check connection] button Check if the scanner can be connected to PaperStream NX Manager.
Page 286 Scanner Settings (Touch Screen) Scanner Central Admin Set this item to manage scanners with Scanner Central Admin Server or Scanner Central Admin Desktop. Server Type Do not use Select this when Scanner Central Admin Server and Scanner Central Admin Desktop are not used to manage scanners. This is the factory default setting.
Page 287 Scanner Settings (Touch Screen) For details, refer to the PaperStream NX Manager User's Guide, the Scanner Central Admin User's Guide, and the Scanner Central Admin Desktop Help. ● Encryption Off (HTTP) This is a transmission method prioritizing the scanning speed. This is the factory default setting.
Page 288: Paper Source/Feeding
Scanner Settings (Touch Screen) Paper Source/Feeding ● Retry Paper Feeding (page 288) ● Multifeed Detection (page 288) Multifeed Detection Area (page 290) ● Intelligent Multifeed Detection (page 291) ● Manual Feeding (page 293) ● ● High Altitude Mode (page 294) Retry Paper Feeding Specify the number of feeding retries when a document is not fed from the ADF paper chute (feeder).
Page 289 Scanner Settings (Touch Screen) - Specify an area to detect overlapped documents by the length from the leading edge of the document in the feeding direction. Set it in [Multifeed Detection Area]. - When a piece of paper is attached on a document, the length and position of the paper can be memorized, and set to ignore overlapping of documents.
Page 290 Scanner Settings (Touch Screen) ATTENTION ● To scan documents with different lengths, select [Check Overlapping (Ultrasonic)]. ● When an attachment such as a sticky note, receipt, or photo is attached on the document, the attachment part of the document may be detected as overlapping of documents if [Check Overlapping (Ultrasonic)] is selected.
Page 291 Scanner Settings (Touch Screen) HINT ● When the start and end positions are both "0", overlapped documents are detected in the whole document regardless of the setting for [How to set the detection area]. ● To disable the detection of overlapped documents for the whole document, select [Set the disabled area] for [How to set the detection area], and set the start position to "0"...
Page 292 Scanner Settings (Touch Screen) If the overlap pattern is memorized, documents with the same overlap pattern are not detected as overlapped documents from the next scan. Scanning will stop after the detected overlapped documents are scanned to the bottom edge. In this operation mode, up to four overlap patterns can be memorized at a time (when one sheet is scanned), and up to 32 overlap patterns can be memorized in total.
Page 293 Scanner Settings (Touch Screen) Overlap pattern [Clear] button Press this to erase the overlap patterns that were memorized in Auto mode. Delete all the overlap patterns that have been memorized in the scanner. You can erase overlap patterns that were not supposed to be memorized, but be careful with this operation because all memorized patterns will be erased.
Page 294 Scanner Settings (Touch Screen) HINT ● When [Continuous Feed Mode] is set to on, the scanner will wait for documents to be loaded until the specified timeout time elapses even if you start scanning with no document in the ADF paper chute (feeder). ●...
Page 295: Image
Scanner Settings (Touch Screen) Image ● Automatic Page Size Detection (page 295) ● Page Edge Filler Area (page 295) Dropout Color (page 297) ● Offset (page 297) ● Magnification (page 298) ● Automatic Page Size Detection When the scanner is set to detect the paper size automatically, specify whether or not to optimize (round up/down) the fractional part of the scanned image.
Page 296 Scanner Settings (Touch Screen) Top (mm) Specify the width of the top margin to fill in. The factory default setting is "0". Bottom (mm) Specify the width of the bottom margin to fill in. The factory default setting is "0". Right (mm) Specify the width of the right margin to fill in.
Page 297 Scanner Settings (Touch Screen) Outputs the image without filling in the specified area with the background color from the bottom edge of the image towards the outside. (Outputs the image with the specified area added when [Page End Detection] is set in the scanner driver.) ●...
Page 298 Scanner Settings (Touch Screen) End of page ADF front(mm) Specify the vertical position (lengthways) at the end of the page for the ADF front. Main-scan ADF back (mm) Specify the horizontal position (widthways) for the ADF back. Sub-scan ADF back (mm) Specify the vertical position (lengthways) at the top of the page for the ADF back.
Page 299: Cleaning & Maintenance
Scanner Settings (Touch Screen) Cleaning & Maintenance ● Cleaning cycle (page 299) ● Replacement of the Pick Roller (page 299) Replacement of the Brake Roller (page 299) ● Maintenance cycle (page 300) ● Cleaning cycle Specify the cleaning cycle for the scanner inside. The background color of the [After cleaning] counter in the [Consumable counters] screen changes to yellow when the counter reaches 95% of the specified value for this item, and to red when the counter reaches 100%.
Page 300 Scanner Settings (Touch Screen) In addition, a notification can be displayed on on the touch screen when the time for replacing the brake roller approaches. Cycle (x 10000 Sheets) Specify the replacement cycle for the brake roller in increments of 10,000 sheets. The factory default setting is "20".
Page 301: Function Selection Display
Scanner Settings (Touch Screen) Function Selection Display Filtering Set this item when the way for use of the scanner is [Use the scanner connected to a computer]. Specify whether or not to display only the functions which have names in the [Function Selection] screen that is displayed by pressing the function button in the main screen when you start an image scanning application from the touch screen and scan documents.
Page 302: Restore Factory Defaults
Scanner Settings (Touch Screen) Confirm New Password Re-enter the password entered for [New Password] for confirmation to change the current password. Restore Factory Defaults Restore Factory Defaults Restore the scanner settings to the factory default. [Start] button Restores the factory defaults. The scanner is restarted and the [Setup] window appears.
Page 303: Scanner Settings (Software Operation Panel)
Scanner Settings (Software Operation Panel) This section explains how to use the Software Operation Panel to configure the scanner settings. The Software Operation Panel can be used when using the scanner connected to a computer. HINT The scanner settings can also be configured from the touch screen. For details, refer to Scanner Settings (Touch Screen) (page 269).
Page 304 Scanner Settings (Software Operation Panel) ● For Windows 11 Click [Start] menu → [All apps] → [fi Series] → [Software Operation Panel]. The Software Operation Panel icon is displayed in the menu that appears when you click the notification area of the taskbar. To have the Software Operation Panel icon always displayed in the notification area, drag and drop the icon onto the notification area.
Page 305: Setting The Software Operation Panel To [View Only Mode]
Scanner Settings (Software Operation Panel) Setting the Software Operation Panel to [View Only mode] By setting a password, the Software Operation Panel can run in [View Only mode] which allows users to only view the scanner settings. The scanner settings can be configured if no password is set. In order to prevent unnecessary changes to the settings, a password can be used to restrict user operations.
Page 306: Setting [View Only Mode]
Scanner Settings (Software Operation Panel) Setting [View Only mode] Set the Software Operation Panel to [View Only mode]. Set a password. For details, refer to Setting a Password (page 310). Right-click the Software Operation Panel icon in the notification area of the taskbar, and select [View Only mode] from the menu.
Page 307 Scanner Settings (Software Operation Panel) The Software Operation Panel enters [View Only mode]. HINT In [View Only mode], a check mark appears next to [View Only mode] in the menu that is displayed by right-clicking the Software Operation Panel icon in the notification area.
Page 308: Exiting [View Only Mode]
Scanner Settings (Software Operation Panel) Exiting [View Only mode] Exit [View Only mode] on the Software Operation Panel in the following procedure. Right-click the Software Operation Panel icon in the notification area of the taskbar, and select [View Only mode] from the menu. The [Password setting] window appears.
Page 309 Scanner Settings (Software Operation Panel) The Software Operation Panel exits [View Only mode], and the scanner settings can now be changed. HINT When the Software Operation Panel exits [View Only mode], the check mark next to [View Only mode] disappears from the menu that is displayed by right-clicking the Software Operation Panel icon in the notification area.
Page 310: Setting A Password
Scanner Settings (Software Operation Panel) Setting a Password Set a password in the following procedure. Right-click the Software Operation Panel icon in the notification area of the taskbar, and select [Password Setting] from the menu. The [Password setting] window appears. Enter a new password then again to confirm, and click the [OK] button.
Page 311: Changing The Password
Scanner Settings (Software Operation Panel) Changing the Password Change the password in the following procedure. Right-click the Software Operation Panel icon in the notification area of the taskbar, and select [Password Setting] from the menu. The [Password setting] window appears. Enter the current password and click the [OK] button.
Page 312 Scanner Settings (Software Operation Panel) Click the [OK] button. The password is set.
Page 313: Clearing The Password
Scanner Settings (Software Operation Panel) Clearing the Password Clear the password in the following procedure. Right-click the Software Operation Panel icon in the notification area of the taskbar, and select [Password Setting] from the menu. The [Password setting] window appears. Enter the current password and click the [OK] button.
Page 314 Scanner Settings (Software Operation Panel) The password is cleared.
Page 315: Resetting The Password
Scanner Settings (Software Operation Panel) Resetting the Password If you forgot your password, reset it. Right-click the Software Operation Panel icon in the notification area of the taskbar, and select [Password Setting] from the menu. The [Password setting] window appears. Enter the default password which is "fi-scanner", and click the [OK] button.
Page 316 Scanner Settings (Software Operation Panel) Click the [OK] button. The password is set.
Page 317: Setting Items
Scanner Settings (Software Operation Panel) Setting Items The Software Operation Panel allows the configuration of the settings that are related to scanning documents or managing consumable parts for the scanner that is connected to the computer. The following lists are used for configuration. ●...
Page 318 Scanner Settings (Software Operation Panel) The [Offset] window appears. Items that can be configured in these windows are as follows: Setting Item Description Count The status of each consumable part can be viewed to (Checking/Clearing) determine when to replace or clean the consumables. When you have replaced or cleaned a consumable part, clear the corresponding counter.
Page 319: Device Setting 2
Scanner Settings (Software Operation Panel) Device Setting 2 Start up the Software Operation Panel. For details, refer to Starting Up the Software Operation Panel (page 303). From the list, select [Device Setting 2]. The settings that are currently configured in [Device Setting 2] are listed in the window. HINT ●...
Page 320 Scanner Settings (Software Operation Panel) Note that restoration cannot be performed for other types of scanners. Items that can be configured in [Device Setting 2] are as follows: Setting Item Description Multifeed Configure the settings to detect overlapped documents during a scan. Page Edge Filler (ADF) Configure the settings to fill in the shadow or streaks around the edge of the scanned image.
Page 321 Scanner Settings (Software Operation Panel) Setting Item Description Startup mode Specify a startup mode for the scanner. Network Function Specify whether or not to use the scanner only via the USB connection.
Page 322: Settings Related To Sheet Counters
Scanner Settings (Software Operation Panel) Settings Related to Sheet Counters Checking the Sheet Counters The status of each consumable part can be viewed to determine when to replace or clean the consumables. The background color of the counter changes as it gets closer to the time to replace the consumables or to clean the scanner.
Page 323 Scanner Settings (Software Operation Panel) Check each counter. Total Count (ADF) Total number of sheets scanned using the ADF (in 1 sheet increments) After cleaning Total number of sheets scanned after the last cleaning (in 1 sheet increments) Brake Roller Approximate number of sheets scanned since the last replacement of brake roller (in units of 500) Pick Roller...
Page 324 Scanner Settings (Software Operation Panel) For details about disabling the power switch, refer to Method for Turning the Scanner ON/OFF [Power Switch Control] (page 354).
Page 325: Clearing The Sheet Counters
Scanner Settings (Software Operation Panel) Clearing the Sheet Counters When you have replaced or cleaned a consumable part, clear the corresponding counter. Start up the Software Operation Panel. For details, refer to Starting Up the Software Operation Panel (page 303). From the list, select [Device Setting] and click the [Clear] button for [After cleaning] when cleaning is performed or click the [Clear] button for the consumable that you replaced.
Page 326: Messages For Cleaning Or Replacing Consumables
Scanner Settings (Software Operation Panel) Messages for Cleaning or Replacing Consumables The following message may appear on the computer while the scanner is in use. Note that, when this message appears, the touch screen displays a notification on for a message related to replacing the consumables or cleaning the scanner.
Page 327: Scanner Cleaning Cycle [Cleaning Cycle]
Scanner Settings (Software Operation Panel) Scanner Cleaning Cycle [Cleaning Cycle] Specify the cleaning cycle for the scanner inside. The background color of the [After cleaning] counter in [Device Setting] changes to yellow when the counter reaches the specified value for this item. You can also display a cleaning instruction message that is described in Messages for Cleaning or Replacing Consumables (page...
Page 328: Specifying The Cycle To Replace Consumables [Life Counter Alarm Setting]
Scanner Settings (Software Operation Panel) Specifying the Cycle to Replace Consumables [Life Counter Alarm Setting] Specify the replacement cycle for the consumables. The background color of the counter for [Brake Roller] or [Pick Roller] in [Device Setting] changes to light yellow when the sheet count (after a consumable replacement) reaches 95% of the value specified for this setting and turns yellow when the sheet count reaches 100%.
Page 329: Settings Related To Scanning
Scanner Settings (Software Operation Panel) Settings Related to Scanning Adjusting the Starting Position for Scanning [Offset Setting/Vertical magnification Adjustment] When the output position of the scanned image is not correct or the image appears shortened/ elongated (vertically), adjust the offset and the vertical magnification. ATTENTION Normally, you should not have to modify anything as the factory default settings already use adjusted values.
Page 330 Scanner Settings (Software Operation Panel) Offset Setting Unit Select [ADF(front)] or [ADF(back)] as the unit for an offset adjustment. Main Specify the horizontal (width) offset. The specified value can range from -2 to +2 mm (in increments of 0.5). The factory default setting is "0". Specify the vertical (length) offset at the top of a page.
Page 331: Removing Shadows/Streaks That Appear Around Edges Of Images [Page Edge Filler (Adf)]
Scanner Settings (Software Operation Panel) Removing Shadows/Streaks that Appear around Edges of Images [Page Edge Filler (ADF)] Configure the settings to fill in the shadow or streaks around the edge of the scanned image. Depending on the condition of the documents that you scan, the shadow of a document may appear as black streaks on the edges of the scanned image.
Page 332 Scanner Settings (Software Operation Panel) Fill in the specified area with white. (1): Top = 0 to 15 mm (2): Bottom = -7 to 7 mm (3): Right = 0 to 15 mm (4): Left = 0 to 15 mm (in 1 mm increments) ATTENTION Note that if the target range of page edge filler is too wide, some characters near the edge...
Page 333: Configuring The Scan Setting To Drop Out Specified Colors When Scanning [Dropout Color]
Scanner Settings (Software Operation Panel) Configuring the Scan Setting to Drop Out Specified Colors When Scanning [Dropout Color] You can exclude a color from being scanned by selecting either red, green, or blue (three primary colors). For example, when scanning a document with black characters and a green frame, if you select green for the dropout color, only the black characters of the document are scanned.
Page 334: Specifying The Number Of Retries For Paper Feeding [Number Of Paper Feeding Retries]
Scanner Settings (Software Operation Panel) Specifying the Number of Retries for Paper Feeding [Number of paper feeding retries] Specify the number of feeding retries when a document is not fed from the ADF paper chute (feeder). Start up the Software Operation Panel. For details, refer to Starting Up the Software Operation Panel (page 303).
Page 335: Cropping The Image Boundary [Autocrop Boundary]
Scanner Settings (Software Operation Panel) Cropping the Image Boundary [AutoCrop Boundary] When the scanner is set to detect the paper size automatically, specify whether or not to optimize (round up/down) the fractional part of the scanned image. When the paper size is detected, there may be a fractional part of the scanned image compared to the standard paper size.
Page 336: Scanning At High Altitude [High Altitude Mode]
Scanner Settings (Software Operation Panel) Scanning at High Altitude [High Altitude Mode] Enable this mode to use the scanner at an altitude of 2,000 m or higher. Low atmospheric pressure at high altitudes may lower the accuracy in detections for overlapped documents with the ultrasonic sensor.
Page 337: Settings Related To The Detection For Overlapped Documents (Multifeed)
Scanner Settings (Software Operation Panel) Settings Related to the Detection for Overlapped Documents (Multifeed) Specifying a Method to Detect Overlapped Documents [Multifeed] Multifeed is an error that occurs when two or more sheets are overlapped and fed at once. Configure the settings to detect overlapped documents during a scan. Overlapped documents are detected with the ultrasonic sensor or according to the difference in length of the documents.
Page 338 Scanner Settings (Software Operation Panel) ATTENTION Note that overlapped documents cannot be detected accurately when a mixed batch of different lengths are scanned. Check Overlapping and Length Detects overlapped documents by the combination of [Check Overlapping(Ultrasonic)] and [Check Length]. When this is selected, you can specify the following two options: ●...
Page 339 Scanner Settings (Software Operation Panel) Note that priority is given to the scanner driver setting. ● When the Carrier Sheet setting is enabled in the scanner driver, the touch screen does not display the error message. The scanner driver does.
Page 340: Specifying The Area To Detect Overlapped Documents [Document Check Area Specification For Multifeed Detection]
Scanner Settings (Software Operation Panel) Specifying the Area to Detect Overlapped Documents [Document check area specification for Multifeed Detection] Specify an area to detect overlapped documents. Specify this item when [Check Overlapping(Ultrasonic)] or [Check Overlapping and Length] is selected for [Multifeed]. Start up the Software Operation Panel.
Page 341 Scanner Settings (Software Operation Panel) [Selected range] check box Select the check box to specify the detection range (colored in light pink) in the figure below. The check box is cleared for the factory default settings. Clearing this check box sets both start and end positions to "0", and overlapped documents are detected within the whole document.
Page 342 Scanner Settings (Software Operation Panel) Range: 0 to 510 mm, in 2 mm increments, Start ≦ End The factory default setting is "0". HINT ● When the start and end positions are both "0", overlapped documents are detected in the whole document regardless of the setting for [Selected range].
Page 343 Scanner Settings (Software Operation Panel) ■ Examples of the Settings for the Area to Detect the Overlapping of Documents Example 1 Setting details are as follows. Detection area: Specify the enabled area, Start: 50 mm, End: 200 mm Overlapping of documents is detected only within the light pink area. Example 2 Setting details are as follows.
Page 344 Scanner Settings (Software Operation Panel) Detection area: Specify the disabled area, Start: 0 mm, End: 300 mm Overlapping of documents is detected only within the light pink area. Example 3 (Bad Example) Setting details are as follows. Detection area: Specify the enabled area, Start: 100 mm, End: 102 mm...
Page 345 Scanner Settings (Software Operation Panel) Since the detection area (length) is less than 5 mm, overlapped documents cannot be detected accurately.
Page 346: Setting To Ignore Certain Overlap Patterns [Intelligent Multifeed Function]
Scanner Settings (Software Operation Panel) Setting to Ignore Certain Overlap Patterns [Intelligent Multifeed Function] Configure the setting to automatically ignore certain patterns of overlapped documents when the setting to detect overlapped documents is enabled. Note that you first need to specify [Check Overlapping (Ultrasonic)] or [Check Overlapping and Length] in the scanner driver and Specifying a Method to Detect Overlapped Documents [Multifeed] (page 337) on the Software Operation Panel before setting this item.
Page 347 Scanner Settings (Software Operation Panel) [Clear overlap pattern] check box Select this to erase the overlap patterns that were memorized in Auto mode. By selecting this, you can erase the overlap patterns that were memorized in Auto mode. You can erase overlap patterns that were not supposed to be memorized, but be careful with this operation because all memorized patterns will be erased.
Page 348: Settings Related To Waiting Time
Scanner Settings (Software Operation Panel) Settings Related to Waiting Time Waiting Time in Manual Feeding [Manual Feeding] Configure the settings when manually loading and scanning one sheet at a time. When you scan by manually loading one sheet at a time, you can specify the waiting time (interval) for loading the next document in the ADF paper chute (feeder).
Page 349 Scanner Settings (Software Operation Panel) To immediately end scanning, press the [Manual - Single] button on the scanner. ● The setting for switching the feed mode to Manual Single Mode can also be configured in the scanner driver. For details, refer to the help for the scanner driver. ●...
Page 350: Waiting Time For The Scanner To Enter Power Saving Mode [Power Saving]
Scanner Settings (Software Operation Panel) Waiting Time for the Scanner to Enter Power Saving Mode [Power saving] Specify the waiting time before the scanner enters power saving mode. Start up the Software Operation Panel. For details, refer to Starting Up the Software Operation Panel (page 303).
Page 351 Scanner Settings (Software Operation Panel) The factory default setting is [4 Hours]. HINT ● When the settings in the Software Operation Panel are configured as follows, the scanner is not turned off even when the period of time specified for auto shutdown has passed. - Selecting [Disable power switch] for [Power Switch Control] in [Device Setting 2] - When [Fast] is selected as the startup mode of the scanner For details, refer to...
Page 352: Settings Related To The Connection Between The Scanner And Computer
Scanner Settings (Software Operation Panel) Settings Related to the Connection Between the Scanner and Computer Specifying the USB Operation [USB] Change the USB setting if an error occurred on a computer during communication. If this setting is changed, the scanner is restarted. Start up the Software Operation Panel.
Page 353: Settings To Use The Scanner Only Via The Usb Connection [Network Function]
Scanner Settings (Software Operation Panel) Settings to Use the Scanner Only via the USB Connection [Network Function] Specify whether or not to use the scanner only via the USB connection. Disable the wired LAN connection if you want to use the scanner only via a USB connection for the following reasons.
Page 354: Settings Related To Power On/Off And The Power Consumption Of The Scanner
Scanner Settings (Software Operation Panel) Settings Related to Power On/Off and the Power Consumption of the Scanner Method for Turning the Scanner ON/OFF [Power Switch Control] Specify whether or not to turn on/off the scanner by pressing the [Power] button on the scanner. Start up the Software Operation Panel.
Page 355: Startup Mode Setting For The Scanner [Startup Mode]
Scanner Settings (Software Operation Panel) Startup Mode Setting for the Scanner [Startup mode] Specify a startup mode for the scanner. Start up the Software Operation Panel. For details, refer to Starting Up the Software Operation Panel (page 303). From the list, select [Device Setting 2] → [Startup mode]. Select a startup mode for the scanner.
Page 356: Settings Related To Scanner Maintenance
Scanner Settings (Software Operation Panel) Settings Related to Scanner Maintenance Detecting Vertical Streaks [Vertical Streak Detection] You can configure the settings for detecting dirt on the glass. Vertical streaks may appear on images if the glass is dirty. If [Enable] is selected for the vertical streak detection setting, the touch screen displays a notification when you receive a [Clean glass!] message.
Page 357: Specifying The Sensitivity Level For Vertical Streak Detection [Vertical Streak Sensitivity]
Scanner Settings (Software Operation Panel) Specifying the Sensitivity Level for Vertical Streak Detection [Vertical Streak Sensitivity] Specify the sensitivity level to detect vertical streaks (dirt on the glass) when [Enable] is selected for [Vertical Streak Detection]. Adjust the sensitivity level according to how dirty the glass is. Start up the Software Operation Panel.
Page 358: Settings Related To Scanner Maintenance And Inspection Cycle [Maintenance And Inspection Cycle]
Scanner Settings (Software Operation Panel) Settings Related to Scanner Maintenance and Inspection Cycle [Maintenance and Inspection Cycle] Specify the maintenance and inspection cycle for the scanner that is performed by a service engineer. If the specified period has passed after the last maintenance and inspection date, the touch screen displays a notification on when you receive a [Maintenance] message.
Page 359: Network Settings (Fi Series Network Settings)
Network Settings (fi Series Network Settings) This section explains how to use fi Series Network Settings (browser) to configure the network settings. The network settings for the scanner can be configured with a browser on the computer by using fi Series Network Settings.
Page 360 Network Settings (fi Series Network Settings) IP address or FQDN of the scanner (*1) Example When using an IPv4 address xxx.xxx.xxx.xxx/ (each "xxx" is a value from 0 to 255) Example When using an IPv6 address [xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx]/ (each "xxxx" is a value from 0 to ffff) *1:When Dynamic DNS is enabled, you can specify the FQDN of a scanner name registered on the DNS servers.
Page 361 Network Settings (fi Series Network Settings) ● Cookies are enabled ● JavaScript is enabled...
Page 362: Setting Items
Network Settings (fi Series Network Settings) Setting Items Network settings can be changed in the fi Series Network Settings window. This section shows a list of setting items that you can configure. ATTENTION To change the network settings, the administrator password is required. The default password is "password".
Page 363 Network Settings (fi Series Network Settings) Setting Item Description ● NTP Server ● SMTP Server ● Destinations for DirectScan (such as folders on the network or FTP servers) ● Security Setting Item Description Network Encryption (page 372) Specify whether to encrypt network communications. CA Certificates (page 373) Register the CA certificate in order for the scanner to communicate with the FTPS server or SMTP server when...
Page 364 Network Settings (fi Series Network Settings) Setting Item Description PaperStream NX Manager (page 399) Set this item to use the scanner connected to PaperStream NX Manager. Scanner Central Admin (page 401) Set this item to manage scanners with Scanner Central Admin Server or Scanner Central Admin Desktop.
Page 365: Scanner Information
Network Settings (fi Series Network Settings) Scanner Information Scanner Information Displays the scanner information such as standard information, scanner name, and network information. Click [Scanner Information] under [Scanner Information] to display the window.
Page 366: How To Use
Network Settings (fi Series Network Settings) How to use How to use How to use Set the usage method of the scanner. For details about how the scanner can be used, refer to How to Use the Scanner (page 24). ●...
Page 367: Network
● Alphanumerical characters ● Space The space before or after the character string is ignored. ● Symbols The factory default setting is [fi-8040-<ScannerSerialNumber>]. [Apply to the scanner] button Applies the configured settings. HINT ● The scanner serial number can be checked on the product label.
Page 368: Scanner Code
Network Settings (fi Series Network Settings) Scanner Code Set this item when the way for use of the scanner is [Use by connecting to PaperStream NX Manager]. Specify whether or not to issue a scanner code. If the [PaperStream NX Manager] setting is enabled, a scanner code can be used when scanning with a user application on a computer or mobile device.
Page 369: Wired Lan
Network Settings (fi Series Network Settings) Wired LAN Set an IPv4 address or IPv6 address for the scanner. Click [Wired LAN] in [Network] to display the window. ATTENTION IPv6 addresses are not supported when the scanner is used by itself (DirectScan) or connected to PaperStream NX Manager.
Page 370 Network Settings (fi Series Network Settings) ● Manual When [Manual] is selected, specify the following items: - [Receive RA packet] check box Select the [Receive RA packet] check box to enable an IPv6 address that has been generated automatically. You can check an IPv6 address that has been generated automatically in the [Scanner Information] window.
Page 371 Network Settings (fi Series Network Settings) ATTENTION Note that an IPv6 address is not supported. [Apply to the scanner] button Applies the configured settings.
Page 372: Security
Network Settings (fi Series Network Settings) Security Network Encryption Specify whether to encrypt network communications. Click [Network Encryption] under [Security] to display the window. HINT When PaperStream NX Manager, Scanner Central Admin Server, and Scanner Central Admin Desktop are used, the settings for each software and the settings for the scanner must be the same.
Page 373: Ca Certificates
Network Settings (fi Series Network Settings) CA Certificates Set this item when the way for use of the scanner is [Use the scanner by itself (DirectScan)]. Register the CA certificate in order for the scanner to communicate with the FTPS server or SMTP server when using DirectScan.
Page 374: Encryption Key
Network Settings (fi Series Network Settings) Encryption Key Set this item when the way for use of the scanner is [Use the scanner by itself (DirectScan)]. Generate the encryption key in order for the scanner to communicate with the SFTP server when using DirectScan.
Page 375: Directscan
Network Settings (fi Series Network Settings) DirectScan Set this item when the way for use of the scanner is [Use the scanner by itself (DirectScan)]. Output Folder Path Set save destinations (folders on the network) to which scanned images will be saved when using DirectScan.
Page 376 Network Settings (fi Series Network Settings) ATTENTION Note that an IPv6 address is not supported. HINT When entering a host name, the DNS servers need to be set on the scanner. - Save Destination Path The spaces before and after the character string and "/" prefix are ignored. "...
Page 377 Network Settings (fi Series Network Settings) HINT When entering a host name, the DNS servers need to be set on the scanner. - Port Number The factory default setting is "21". - Connect Mode Set the connect mode used to connect to the FTP server. ●...
Page 378 Network Settings (fi Series Network Settings) ATTENTION Note that an IPv6 address is not supported. HINT When entering a host name, the DNS servers need to be set on the scanner. - Port Number Depending on the setting for [Encryption], the initial value changes as follows: ●...
Page 379 Network Settings (fi Series Network Settings) - Password Enter the password for the user name used for connecting to the save destination. Spaces before and after the character string are maintained. HINT The only connection mode for connecting to the FTPS server is "Passive Mode". ●...
Page 380 Network Settings (fi Series Network Settings) This setting can be configured when an encryption key has already been generated for the scanner. For details about encryption keys, refer to Encryption Key (page 374). - Username Set the user name used to connect to the save destination. You can also set the name in the "UserName@Domain"...
Page 381: E-Mail Address
Network Settings (fi Series Network Settings) E-mail Address Set email addresses to which scanned images will be sent by email when using DirectScan. Up to 25 email addresses can be added. The added email addresses are listed. Click [E-mail Address] under [DirectScan] to display the window. [Register] button Click this button to add a recipient.
Page 382: Job
Network Settings (fi Series Network Settings) Set jobs for DirectScan. You can register the way to send images from a scanner (saving them to a folder or sending them by email) and the scan settings as a job, according to the intended use of images. Up to 25 jobs can be added.
Page 383 Network Settings (fi Series Network Settings) Destination Setting Set whether images are saved to a folder on the network or sent by email. ● Network Directory This is the factory default setting. When [Network Directory] is selected, specify the following item: - Output Folder Path Select an image save destination from the list of output folder paths.
Page 384 Network Settings (fi Series Network Settings) HINT ● If not specified, the email will be sent with the email text that was set in the [Send e-Mail] screen. ● If the email body text contains characters that cannot be displayed on the touch screen of the scanner (such as environment-dependent characters), the text may not display correctly on the screen.
Page 385 Network Settings (fi Series Network Settings) ● For PA03836-B001/PA03836-B003/PA03836-B023 Front Side ● For PA03836-B005/PA03836-B015 Both Sides For the product label, refer to Checking the Product Label (page 250). Resolution (dpi) Specify the resolution for images. ● 150 ● 200 ● 240 ●...
Page 386 Network Settings (fi Series Network Settings) ● Output (page 391) ● File Name (page 391) Basic Paper Size Set the paper size of documents to be scanned. ● Auto This is the factory default setting. ● Letter ● Legal ● Executive ●...
Page 387 Network Settings (fi Series Network Settings) ● Red ● Green This is the factory default setting. ● Blue ● None ATTENTION The function works the best when the target color on the document is pale. If the target color is too dark, it may not be excluded. HINT The setting is disabled when [Automatic Color/Grayscale Detection] is selected for [Image Mode] and a color image is detected.
Page 388 Network Settings (fi Series Network Settings) When the document length is 158 mm or longer, the following area falls outside the area of detection. (1): Top = 16 mm (2): Bottom = 16 mm When the document length is less than 158 mm, the following area falls outside the area of detection.
Page 389 Network Settings (fi Series Network Settings) Uses the ultrasonic sensors inside the scanner to monitor the documents during feeding, and detects overlapped documents according to the deviation of the reflected ultrasonic waves. This is the factory default setting. - Length Monitors the document length during feeding, and detects overlapped documents according to the deviation of detected lengths.
Page 390 Network Settings (fi Series Network Settings) Set the area to detect barcodes on. When a rotation direction of an image is specified for [Rotation], the detection area is applied to the image after it has been rotated. A barcode will be detected when the entire barcode appears within the defined detection area.
Page 391 Network Settings (fi Series Network Settings) - Both Sides ● Barcode Detection Target Set the target page in the document to detect barcodes on. - All sheets - First sheet only This is the factory default setting. ● Barcodes per page Specify the maximum number of barcodes to be detected per page from 1 to 20.
Page 392 Network Settings (fi Series Network Settings) HINT ● This setting can be configured when sending images by email. ScannerSerialNumber " is added to file When images are saved in folders, "fi- names to ensure that each file name in a save destination is unique. ●...
Page 393: Password For Editing Directscan Settings
Network Settings (fi Series Network Settings) Password for Editing DirectScan Settings Set a password for adding or changing the save destinations for images, the email addresses, or the jobs when using DirectScan. Set a password to prevent save destination paths or email addresses from being leaked. Change the password regularly.
Page 394: Linking With Server
Network Settings (fi Series Network Settings) Linking with Server Proxy Server Set this item to use a proxy server. HINT This setting can be configured in the following cases: ● When linking the scanner to the Scanner Central Admin Server directly ●...
Page 395: Ntp Server
Network Settings (fi Series Network Settings) NTP Server Set the NTP server to obtain the current time when using DirectScan. Click [NTP Server] under [Linking with Server] to display the window. ATTENTION To use DirectScan, the time on the scanner needs to be synced with the time on the NTP server in advance.
Page 396: Send E-Mail
Network Settings (fi Series Network Settings) Send e-Mail Configure the settings for sending emails and the initial values for emails when using DirectScan. Click [Send e-Mail] under [Linking with Server] to display the window. [Enable] check box Configure this setting to send emails. The check box is cleared for the factory default setting.
Page 397 Network Settings (fi Series Network Settings) Encryption Specify whether to encrypt communications when emails are sent. ● Disabled This is the factory default setting. ● TLS When [TLS] is set for [Encryption], specify the following item: ● [Validate server certificates] check box Set whether to validate server certificates using CA certificates registered on the scanner.
Page 398 Network Settings (fi Series Network Settings) [Apply to the scanner] button Applies the configured settings.
Page 399: Paperstream Nx Manager
Network Settings (fi Series Network Settings) PaperStream NX Manager Set this item when the way for use of the scanner is [Use by connecting to PaperStream NX Manager]. Click [PaperStream NX Manager] under [Linking with Server] to display the window. Host Name/IP address The host name, FQDN, or IP address can be set for this item.
Page 400 Network Settings (fi Series Network Settings) - Job Group Code For details, refer to the PaperStream NX Manager User's Guide. [Enable Application (Internet)] check box Set this item when scanning with a user application on a computer or mobile device in an environment in which PaperStream NX Manager and a scanner are connected via the Internet.
Page 401: Scanner Central Admin
Network Settings (fi Series Network Settings) Scanner Central Admin Set this item to manage scanners with Scanner Central Admin Server or Scanner Central Admin Desktop. Click [Scanner Central Admin] under [Linking with Server] to display the window. Server Type ● Do not use Select this when Scanner Central Admin Server and Scanner Central Admin Desktop are not used to manage scanners.
Page 402: Maintenance
Network Settings (fi Series Network Settings) Maintenance Admin Password Change the administrator password. Change the administrator password to prevent the settings from being changed by other users. Specify whether or not to set the administrator password depending on the operation. If you do not want to set an administrator password, leave the field blank after deleting the factory default setting values.
Page 403: Export The Scanner Setting Information
Network Settings (fi Series Network Settings) Export the Scanner Setting Information Export the scanner settings to a file. Click [Export the Scanner Setting Information] under [Maintenance] to display the window. Version/Name Enter a version or name within 31 characters to identify the scanner settings. [Version/Name] will be used for the name of the file.
Page 404: Import The Scanner Setting Information
Network Settings (fi Series Network Settings) Import the Scanner Setting Information Import the scanner settings. Click [Import the Scanner Setting Information] under [Maintenance] to display the window. [Select a file] button Select the file exported in Export the Scanner Setting Information (page 403).
Page 405: Restore Factory Defaults
Network Settings (fi Series Network Settings) Restore Factory Defaults Restore the scanner settings to the factory default. Click [Restore Factory Defaults] under [Maintenance] to display the window. [Restore Factory Defaults] button Restores the factory defaults. The scanner is restarted and the setup window appears.
Page 406: Appendix
Appendix Basic Specification Item Specification Scanner type ADF (Automatic Document Feeder) Manual feeding is available Image sensor Monochrome CIS × 2 (front × 1, back × 1) Light source RGB LED switching between 3 colors (front, back) Scanning area (width × Minimum size 50.8 ×...
Page 407 Appendix Item Specification Network protocol (wired LAN) TCP/IP (IPv4/IPv6), DHCP, HTTP/HTTPS, DNS, DDNS, UDP, ICMP, SMTP/SMTPS, SMTP-AUTH, NTP, SMB, FTP/FTPS, SFTP Touch screen 4.3-inch TFT color touch screen Pressure-sensitive *1:Long page scanning supports documents with a length up to 5,588 mm (220 in.) when the resolution is set to 200 dpi or lower.
Page 408: Installation Specification
Appendix Installation Specification Item Specification Outer dimensions (W × D × H) (*1) 292 × 157 × 143 mm/11.5 × 6.2 × 5.6 Installation space (W × D × H) (*2) 392 × 738 × 432 mm/15.4 × 29.1 × 17.0 Weight 3.1 kg/6.8 lb Input power...
Page 409: Outer Dimensions
Appendix Outer Dimensions The outer dimensions are as follows: Unit: mm (in.)
Page 410: Scanner Options
Appendix Scanner Options Name Part No. Description Carrier Sheets PA03360-0013 Carrier Sheets: These are sheets that are used to feed documents without damaging them. The Carrier Sheet enables you to scan documents larger than A4/Letter size (for example, A3 or B4 size) and documents such as clippings without damaging them.
Page 411: How To Change The Way The Scanner Is Used
Appendix How to Change the Way the Scanner Is Used This section explains how to change the way that the scanner is used. After you change the way that the scanner is used, the main screen on the touch screen changes in accordance with the usage method.
Page 412: How To Check The Network Connection For The Scanner
Appendix How to Check the Network Connection for the Scanner When the scanner is connected to a network via a wired LAN, the network connection status can be checked. Use [Check connection (Ping)] to check the status of the connection with the computer or the server.
Page 413: How To Start Up Scanner Selection Tool
Appendix ● "99% packet loss" shown in the test result Meaning Communication with the destination specified in [Host Name/IP address] is unstable. Solution Refer to Cannot Connect the Scanner and a Computer via a Wired LAN (page 202) and take measures accordingly.
Page 414: Uninstalling The Software
● When uninstalling Software Operation Panel/Error Recovery Guide Select [Software Operation Panel]. ● When uninstalling Error Recovery Guide (manual) Select [Error Recovery Guide for fi-8040]. ● When uninstalling PaperStream ClickScan Select [PaperStream ClickScan]. ● When uninstalling PaperStream ClickScan Searchable PDF Option Select [PaperStream ClickScan Searchable PDF Option].
Page 415 Appendix ● When uninstalling manuals Select [fi Series manuals for fi-8040]. ● When uninstalling Scanner Central Admin Agent Select [Scanner Central Admin Agent]. ● When uninstalling Scanner Central Admin Desktop Select [Scanner Central Admin Desktop]. ● When uninstalling fi Series Online Update Select [fi Series Online Update].
Page 416: Notes When Using Ipv6
Appendix Notes When Using IPv6 ● Scanner settings that do not support IPv6 The following settings do not support IPv6: ● DNS Server ● Proxy Server ● PaperStream NX Manager ● Scanner Central Admin Server ● Scanner Central Admin Desktop ●...
Page 417 Appendix - [Scanner name] for [Scanner Settings] - [IP Address] and [IPv6 Address] for [Wired LAN] in [Network] under [Scanner Settings] - The following settings in [Image] for [Scanner Settings]: ● [Offset] ● [Magnification] ● Backup of Software Operation Panel ●...
Page 418: Notes For Applying Assets By Using The Scanner Central Admin Server/Scanner Central Admin Desktop
Appendix Notes for Applying Assets by Using the Scanner Central Admin Server/ Scanner Central Admin Desktop This section describes notes for applying assets, such as the scanner settings and firmware, to scanners connected to the network by using the Scanner Central Admin Server or Scanner Central Admin Desktop.
Page 419: Specifications Of Barcodes
Appendix Specifications of Barcodes This section explains the types of barcodes that can be detected with DirectScan and the conditions for detection. ● One-dimensional barcode Example: Code 3 of 9 Code Character Set Check Digit Field Width UPC-A Numeric character (0-9) If check digit verification 12 (include a check digit) indicates an error, the...
Page 420 Appendix Code Character Set Check Digit Field Width - For barcodes that begin with <FNC1> (EAN128) The first FNC1 will not be output. Barcode values will be output with function codes other than FNC1 replaced with "_" (underscore). - For barcodes that do not begin with <FNC1>...
Page 421 Appendix Item Condition Barcode color Black Barcode base White color Resolution 200 to 600 dpi Barcode angle Horizontal and vertical Thin element ● UPC-A/EAN 8 (JAN 8)/EAN13 (JAN 13) width/module For 300 dpi or more: 0.264 mm/0.010 in. or more width For less than 300 dpi: 0.30 mm/0.012 in.
Page 422 Appendix ● Even if the barcode base color and the barcode color are colors other than white and black, the barcode may be able to be recognized. To recognize colored barcodes, adjust the color document scanning settings to ensure that the documents are recognized correctly before using the barcodes.
Page 423: Specifications Of Index Files
The file name File name Device name The device name of the scanner used Device name for the scan "fi-8040" is always output. Number of detected The number of detected barcodes Barcode size barcodes Barcode information tag Tag showing the information of a...
Page 424 Appendix Item Name Description XML Item Name Barcode type The type of barcode recognized Kind Barcode recognition result The text recognized from the barcodes Value...
Page 425: Contact For Inquiries
Contact for Inquiries ● Contact for Inquiries Refer to the contact list on the following web page: https://imagescanner.fujitsu.com/r/ctl/ ™ ● ABBYY FineReader for ScanSnap Inquiries made to any of the contacts above regarding ABBYY FineReader for ScanSnap are not answered. For details about ABBYY FineReader for ScanSnap, refer to [Technical Support] in the ABBYY FineReader for ScanSnap User's Guide which will be displayed by performing one of the following operations.

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