For details, refer to
(Multifeed) (page
If necessary, specify the area to detect overlapped documents.
For details, refer to
area specification for Multifeed Detection] (page
●
Did you scan a thick document such as a plastic card?
Solution
Perform one of the following for a scan:
● Use the intelligent multifeed detection function.
● Disable the setting to detect overlapped documents by the ultrasonic sensor.
● Scan with Manual Single Mode.
●
Did you fan the documents before loading them?
Solution
Fan the documents.
For details, refer to
●
Have the documents just been printed out from a copy machine or a laser printer?
Solution
Fan the documents a few times to remove static electricity.
For details, refer to
●
Is the document stack thinner than 5 mm?
Solution
Up to 5 mm in thickness of the document stack can be loaded. Reduce the number of sheets to
make the document stack thinner than 5 mm.
●
Is the Roller Set S installed correctly?
Solution
Install the Roller Set S correctly.
For details, refer to
●
Is the Roller Set S clean?
Solution
Clean the Roller Set S.
For details, refer to
Conditions Required to Accurately Detect Overlapped Documents
97).
Specifying the Area to Detect Overlapped Documents [Document check
Preparation (page
86).
Preparation (page
86).
Replacing the Roller Set S (page
Daily Care (page
150).
234
340).
168).
Troubleshooting