Ricoh fi-8040 Operator's Manual page 189

Error Code
M5:D5
M5:D6
M6:E1
M6:E2
M6:E3
M6:E4
M6:A0
*1:This is an SSL/TLS error.
*2:This is an SFTP error.
*3:This error may occur in the following cases:
● When the destination server does not support basic commands
● When trying to send images with a total size larger than the upper size limit on the SMTP
server (this depends on the SMTP server you are connecting to)
*4:This error occurs when files are saved in the destination folder and the total size of the file
name characters exceeds 2 MB.
Take the following measures.
● Check the message displayed in the [Error] screen, and take measures accordingly.
● To check the network settings for the scanner, press the [Set] button.
● To check the destination and job settings for DirectScan, refer to the following.
- Adding/Changing/Deleting a Save Destination for Images (page 138)
- Adding/Changing/Deleting an Address when Sending Images by Email (page 142)
Adding/Changing/Deleting a Job (page 146)
-
● Check the destination status for DirectScan.
● For M4:B2
Check the settings on the DNS servers.
Error Details and the Solution
An error occurred in the communication with the destination. The
save destination path is too long. Check the save destination
settings.
An error occurred in the communication with the destination. No
destination was found. Check the destination status.
An error occurred in the communication with the destination.
Check the job destination settings.
An error occurred in the communication with the destination.
Failed to validate server certificates. Check the scanner settings.
An error occurred in the communication with the destination.
Destination authentication failed. Check the job destination
settings.
An error occurred in the communication with the destination. The
save destination path is wrong. Check the job destination settings.
System error
If the problem persists after turning the power back on, please
inform your service provider of the error code.
M6:A0
189
Troubleshooting