Images Turn Out Elongated
Check the following points
●
Are the rollers clean? (page 240)
Do the documents meet the paper requirements? (page 240)
●
Is the Roller Set S worn out? (page 240)
●
Have you adjusted the magnification level? (page 240)
●
If the problem still persists, check each item in
Provider (page 248)
product. Refer to the contact information in the Contact List if supplied with this product, or
refer to the contact information in the Contact for Inquiries section if provided in Safety
Precautions supplied with this product, and then make an inquiry.
●
Are the rollers clean?
Solution
Clean the rollers.
For details, refer to
●
Do the documents meet the paper requirements?
Solution
Use documents that meet the requirements.
For details, refer to
●
Is the Roller Set S worn out?
Solution
Check the counters for the consumables using one of the following methods.
● The [Consumable counters] screen on the touch screen
The screen can be displayed in the following procedure:
→ [Cleaning & Maintenance] → [Consumable counters]
● Software Operation Panel
For details, refer to
If necessary, replace the Roller Set S.
For details, refer to
●
Have you adjusted the magnification level?
Solution
Use one of the following methods to adjust the magnification level for feed direction.
● The [Magnification] screen on the touch screen
first, then contact the distributor/dealer where you purchased this
Daily Care (page
150).
Documents for Scanning (page
Clearing the Sheet Counters (page
Replacing the Roller Set S (page
240
Before You Contact the Scanner Service
91).
325).
168).
Troubleshooting