Mercedes-Benz EQS 2021 Owner's Manual page 363

360 MBUX multimedia system
used for other activated Mercedes me connect
services.
The incident-specific data is processed and
stored in the Mercedes-Benz Customer Centre
and, if required to process the incident, forwar‐
ded to the service partner authorised by the
Mercedes-Benz Customer Centre. Please take
note of the data protection information on the
Mercedes me Internet page https://
www.mercedes.me or in the recorded message
immediately after calling the Mercedes-Benz
Customer Centre.
% The recorded message is not available in
every country.
Mercedes me connect
Information on Mercedes me connect
% Mercedes me connect or individual
Mercedes me connect services are not avail‐
able in every country. Find out at a
Mercedes-Benz service centre if these func‐
tions are available in your country.
Mercedes me connect consists of multiple serv‐
ices.
You can use the following services via the multi‐
media system and the overhead control panel,
for example:
Accident and Breakdown Management (me
R
button or situation-dependent display in the
multimedia system)
Mercedes-Benz emergency call system (auto‐
R
matic emergency call and SOS button)
The Mercedes me connect Accident and Break‐
down Management and the Mercedes-Benz
emergency call centre are available to you
around the clock.
The me button and the SOS button can be found
on the vehicle's overhead control panel
( page 356).
/
You can also call the Mercedes-Benz Customer
Centre using the multimedia system
( page 357).
/
Please note that Mercedes me connect is a
Mercedes-Benz service. In emergencies, first call
the national emergency services using the
standard national emergency service telephone
numbers. In emergencies, you can also use the
Mercedes-Benz emergency call system
( page 366).
/
Please note the Mercedes me connect terms of
use and the data protection information for
Mercedes me connect. You can find these in
your Mercedes me user account.
Further information about Mercedes me con‐
nect, the provided service scope and operation:
https://moba.i.daimler.com/markets/ece-row/
baix/cars/connectme/en_GB/#emotions/
Startseite.html
Information on Mercedes me connect Acci‐
dent and Breakdown Management
The Accident and Breakdown Management can
include the following functions:
Supplement to the Mercedes-Benz emer‐
R
gency call system ( page 366)
/
If necessary, the contact person at the
Mercedes-Benz emergency call centre for‐
wards the call to Mercedes me connect Acci‐
dent and Breakdown Management. Forward‐