Mercedes-Benz EQS 2021 Owner's Manual page 341

338 MBUX multimedia system
The multimedia system displays a corresponding
message when a software update is available.
If the Automatic online update
software updates are downloaded automatically.
If the option is deactivated, you will be informed
of new software updates once. The software
updates are available for downloading for a limi‐
ted period of time.
Carrying out a software update:
You can start online software updates via the
R
communication module.
You can start software updates via a Wi-Fi
R
hotspot.
You can start map updates from an external
R
medium.
% Online software updates cannot be per‐
formed via external Wi-Fi hotspots that are
encrypted using TKIP.
% To complete software updates via the com‐
munication module, the vehicle must be con‐
nected with the Internet and a Mercedes me
user account.
% To complete software updates via Wi-Fi, the
vehicle must be connected to an external Wi-
Fi hotspot.
option is active,
A software update consists of three steps:
Downloading or copying of the data required
R
for installation
Installation of the downloaded software
R
update
Activation of the downloaded software
R
update.
% It may be necessary to restart the MBUX
multimedia system after completion of a
software update.
% While some software updates are being
downloaded, the multimedia system cannot
be operated and the vehicle functions may
be restricted.
% Some software updates require a safe vehi‐
cle status for the installation to be comple‐
ted. They can only be carried out in a safely
parked vehicle with the vehicle switched off.
For software updates requiring a safe vehi‐
cle status: when the last installation step is
reached, a message appears on the central dis‐
play after the vehicle is switched off. Follow the
step-by-step instructions on the central display
to complete the installation.
There are software updates that can only be
installed when the vehicle is safely parked, there
are no more people in the vehicle and the vehi‐
cle is locked.
Availability of the driver and central display
During the installation of software updates, it is
not possible to use the vehicle, central display
and driver display. You may receive the following
display message when an installation is running: