Troubleshooting; Customer Service; Messages Of The Software - DURKOPP ADLER D868 Service Instructions Manual

Troubleshooting

21 Troubleshooting

21.1 Customer Service

Contact for repairs and issues with the machine:
Dürkopp Adler AG
Potsdamer Str. 190
33719 Bielefeld, Germany
Tel. +49 (0) 180 5 383 756
Fax +49 (0) 521 925 2594
Email: service@duerkopp-adler.com
Internet: www.duerkopp-adler.com

21.2 Messages of the software

Please contact customer service if an error occurs that is not described
here. Do not attempt to correct the error yourself.
Code
1000
1001
1002
Service Instructions D868 M-TYPE DELTA - 00.0 - 06/2020
Type Meaning
Error Sewing motor encoder plug
(Sub-D, 9-pin) not connected
Error Sewing motor error
Sewing motor plug (AMP) not
connected
Error Sewing motor insulation error • Check motor phase and
Remedial action
• Connect encoder cable to
the control,
• use correct connection
• Check connection and
plug in
• Test sewing motor phases
(R = 2.8Ω, high
impedance to PE)
• Replace encoder
• Replace sewing motor
• Replace control
PE for low-impedance
connection
• Replace encoder
• Replace sewing motor
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