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Troubleshooting
Code Type
1000 Disturbance Sewing motor encoder plug
1001 Disturbance Error motor
1002 Disturbance Error motor insulation
Operating Instructions D887 - 00.0 - 10/2022
10 Troubleshooting
10.1 Customer Service
Contact for repairs and issues with the machine:
Dürkopp Adler GmbH
Potsdamer Str. 190
33719 Bielefeld
Phone: +49 (0) 180 5 383 756
Fax: +49 (0) 521 925 2594
Email: service@duerkopp-adler.com
Internet: www.duerkopp-adler.com
10.2 Messages of the software
Possible cause
X5B (Sub-D, 9-pin) not
connected
Motor plug (AMP) not
connected
Corrective
• Connect encoder cable to the control,
• use correct connection
• Check connection and plug in
• Check motor phases
(R = 2.8 Ω, high impedance to PE)
• Replace encoder
• Replace motor
• Replace the control
• Check the low-impedance connection at
motor phase and PE
• Replace encoder
• Replace motor
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