Troubleshooting; Customer Service; Messages Of The Software; Information Messages - DURKOPP ADLER 867 Service Instructions Manual

Troubleshooting

25 Troubleshooting

25.1 Customer Service

Contact for repairs and issues with the machine:
Dürkopp Adler AG
Potsdamer Str. 190
33719 Bielefeld, Germany
Tel. +49 (0) 180 5 383 756
Fax +49 (0) 521 925 2594
Email: service@duerkopp-adler.com
Internet: www.duerkopp-adler.com

25.2 Messages of the software

Please contact customer service if an error occurs that is not described
here. Do not attempt to correct the error yourself.

25.2.1 Information messages

Service Instructions 867 - 04.0 - 10/2019
Code Type
1203 Position not reached (during
thread cutting, reversal,
etc.)
2020 DACextension box not
responding
2021 Sewing motor encoder
plug (Sub-D, 9-pin) not
connected to
DACextension box
2120 DA stepper card 1 not
responding
Remedial action
• Check the controller settings and
change them if required; make
mechanical changes to the machine
(e.g. thread trimmer, setting for belt
tension, etc.)
• Check position (thread lever at top dead
center)
• Check connection cables
• Check LEDs of DACextension box
• Software update
• Connect encoder cable to
DACextension box using the correct
connection
• Check connection cables
• Check LEDs of DACextension box
• Software update
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