Canon PRO-10 Series Manual page 806

Be careful not to touch the components inside the printer. The printer may not print out properly
if you touch it.
If the problem is not resolved, contact the service center.
Support Code: **** A printer error has occurred. Turn the printer off and then on again. If
this doesn't clear the error, the printer needs repair. See the user's guide and contact the
service center. Is Displayed
"****" is displayed in the alphanumeric character and depends on the error occurred.
Turn off the printer, and unplug the power cord of the printer from the power supply.
Plug the printer back in and turn the printer back on.
If the problem is not resolved, contact the service center.
Turn off the printer, and unplug the power cord of the printer from the power supply.
Plug the printer back in and turn the printer back on.
If the problem is not resolved, contact the service center.
Error Regarding Automatic Print Head Alignment Is Displayed
Check: See Eleven flashes:
appropriate action.
Support Code: 1001 Is Displayed
Check: Attach the disc tray properly.
Open the inner cover (the cover of the disc tray), place the disc tray properly, then press the
RESUME/CANCEL button on the printer.
Make sure that you are using the disc tray supplied with the printer ("K" is on the upper side).
For details on how to place the disc tray, refer to
Support Code: 1002 Is Displayed
Check 1: Place the printable disc on the disc tray properly.
Place the printable disc on the disc tray properly, then press the RESUME/CANCEL button on
the printer.
Make sure that you are using the disc tray supplied with the printer ("K" is on the upper side).
For details on how to place the disc tray, refer to
Check 2: Unrecognizable printable disc may be placed.
Canon recommends that you use printable discs specially processed to be printed on by an
inkjet printer.
Support Code: 1200 Is Displayed
Check: Close the top cover and wait for a while.
Do not close it while you are replacing an ink tank.
Support Code: 1351 Is Displayed
Check: Check the precautions below before you replace an ink tank.
Prepare a new ink tank before you start replacing one.
Replace the ink tank quickly so as not to leave the printer without an ink tank. The printer may
in Alarm Lamp Flashes Orange
Placing a Printable
Placing a Printable
and take the
Disc.
Disc.