Canon PRO-10 Series Manual page 546

Home > Troubleshooting > Problems with Network Communication
Cannot Detect the Printer When Setting up Network Communication
Wireless LAN: Check 2
N040
Cannot Detect the Printer with the Wireless LAN: Check 2
Does the firewall function of your security software or operation system for computer
interfere with setting up the network communication?
The firewall function of your security software or operation system for computer may limit
communications between the printer and your computer. Confirm the setting of firewall function of
your security software or operation system or the message appearing on your computer.
If the firewall function interferes with setting up:
When the message appears on your computer:
If the message warning that Canon software is attempting to access the network appears on the
computer, set the security software to allow access.
When the message does not appear on your computer:
Cancel to set up, then set the security software to allow Canon software* to access the network.
* Set the security software to allow Setup.app, Canon IJ Network Tool.app,
canonijnetwork.bundle, CIJScannerRegister.app, and CNNSelectorAgent.app to access
the network.
After setting the security software, try to set up the network communication from the beginning.
Note
For the operation system firewall settings or the security software firewall settings, refer to the
instruction manual of the computer or software, or contact its manufacturer.
If there is no problem with the firewall settings:
Go to check 3.
Cannot Detect the Printer with the Wireless LAN: Check 3
> Cannot Detect a Printer on a Network
> Cannot Detect the Printer with the
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