Canon PRO-10 Series Manual page 805

Home > Troubleshooting > About Errors/Messages Displayed
U331
Message Appears on the Computer Screen
Support Code: B200 An error has occurred. The printer needs repair. Turn the printer off and
unplug the power cord of the printer from the power supply. Then see the user's guide and contact
the service center. Is Displayed
Support Code: 5100 A printer error has occurred. Turn the printer off. Then check that there are
no foreign objects in the printer and that the ink tanks are installed properly. After that, turn the
printer on again. If this doesn't clear the error, the printer needs repair. See the user's guide and
contact the service center. Is Displayed
Support Code: **** A printer error has occurred. Turn the printer off and then on again. If this
doesn't clear the error, the printer needs repair. See the user's guide and contact the service center.
Is Displayed
Error Regarding Automatic Print Head Alignment Is Displayed
Support Code: 1001 Is Displayed
Support Code: 1002 Is Displayed
Support Code: 1200 Is Displayed
Support Code: 1351 Is Displayed
Support Code: 1700 Is Displayed
Support Code: 1600 Is Displayed
Support Code: 1698 Is Displayed
Support Code: 1699 Is Displayed
Support Code: 1850 Is Displayed
Support Code: 1851 Is Displayed
Support Code: 1856 Is Displayed
Support Code: 2001 Is Displayed
Support Code: 2002 Is Displayed
Support Code: 2500 Is Displayed
The Inkjet Printer/Scanner/Fax Extended Survey Program Icon Appears
Support Code: B200 An error has occurred. The printer needs repair. Turn the printer off
and unplug the power cord of the printer from the power supply. Then see the user's guide
and contact the service center. Is Displayed
Turn off the printer, and unplug the power cord of the printer from the power supply.
Contact the service center.
Support Code: 5100 A printer error has occurred. Turn the printer off. Then check that there
are no foreign objects in the printer and that the ink tanks are installed properly. After that,
turn the printer on again. If this doesn't clear the error, the printer needs repair. See the
user's guide and contact the service center. Is Displayed
Confirm the movement of the print head holder blocked.
Cancel printing from your computer and turn off the printer. Then clear the jammed paper or
protective material that is preventing the print head holder from moving, and turn on the printer
again.
Important
> Message Appears on the Computer Screen