Canon PRO-10 Series Manual page 533

Home > Troubleshooting > Problems with Network Communication
an Access Point Name, SSID, or a Network Key
N041
Forgot an Access Point Name, SSID, or a Network Key
Cannot Connect with an Access Point to Which a WEP/WPA/WPA2 Key Is Set (You Forgot the
WEP/WPA/WPA2 Key)
How to Set a WEP/WPA/WPA2 Key
Cannot Connect with an Access Point to Which a WEP/WPA/WPA2 Key Is Set (You Forgot
the WEP/WPA/WPA2 Key)
For information on how to set up the access point, refer to the instruction manual provided with the
access point or contact its manufacturer. Make sure that the computer and the access point can
communicate with each other, then set up the printer to match the settings of the access point.
How to Set a WEP/WPA/WPA2 Key
Refer to the instruction manual provided with the access point or contact its manufacturer and check
the access point settings. Make sure that the computer and the access point can communicate with
each other, then set up the printer to match the settings of the access point.
When using WEP
The key length, key format, the key to use (one of 1 to 4), and the authentication method must
match among the access point, the printer, and the computer.
In order to communicate with an access point that uses automatically generated WEP keys, you
must configure the printer to use the key generated by the access point by entering it in
hexadecimal format.
Normally, select Auto for the authentication method. Otherwise, select Open System or
Shared Key according to the setting of the access point.
When the WEP Details screen appears after clicking Set on the Access Points screen, follow
the on-screen instructions and set the key length, the key format, the key number, and the
authentication to enter a WEP key.
For details, see Changing the WEP Detailed
Note
When the printer is connected to an AirPort Base Station via a LAN:
When the printer is connected to an AirPort Base Station via a LAN, confirm the settings in
Wireless Security of AirPort Utility.
Select 64 bit if WEP 40 bit is selected for the key length in the AirPort Base Station.
Select 1 for Key ID:. Otherwise your computer will not be able to communicate with
the printer via the access point.
When using WPA or WPA2
The authentication method, passphrase, and dynamic encryption type must match on the
access point, the printer, and the computer.
Enter the passphrase configured on the access point (a sequence of between 8 and 63
alphanumeric characters, or a 64-character hexadecimal number).
Select either TKIP (Basic Encryption) or AES (Secure Encryption) for the dynamic encryption
method.
For details, see Changing the WPA or WPA2 Detailed
> Other Problems with Network
Settings.
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> Forgot