Avaya XT Series Deployment Manual page 257

Procedure
1. From the XT Series web interface, select Diagnostics > Utilities > Advanced Tools.
2. Start retrieving logs by selecting Start NetLog.
3. Reproduce the problem you want to report to customer support.
4. Stop retrieving logs by selecting Stop Netlog.
5. To access the logs, select Download NetLog captured files.
6. Enter the username and password. The default username is CustomerSupport and
password is 5678.
To change this login information, see
page 255.
7. Select the NetLog file to download it to your computer.
Related links
Retrieving XT Series Logs
August 2020
Figure 129: Retrieving netlog files
Enabling System Logs and Remote Initialization
Figure 130: Downloading Netlog files
on page 255
Deployment Guide for Avaya XT Series
Comments on this document? infodev@avaya.com
Retrieving XT Series Logs
on
257