Unfused Image - Xerox Phaser 6128MFP Service Manual

Print-Quality Troubleshooting

Unfused Image

Initial Actions
5-38
The image is not completely fused to the paper. The image easily rubs off.
• Check the media path.
• Check the Fuser connection (P/J171).
Troubleshooting Reference Table
Applicable Notes
Fuser (PL6.1.1)
MCU Board (PL10.7.7)
Warning
Allow the Fuser to cool before starting the procedure.
Troubleshooting Procedure Table
Step Actions and Questions
1 Check the media being used and its
condition.
Is the media dry and
recommended?
2 Is the image printed correctly?
3 Check the Toner type
Is non-Xerox Toner in use?
4 Is the image printed correctly?
5 Reseat the Fuser.
Is the image printed correctly?
6 Replace the Fuser (page 8-11).
Does the error persist?
Example Print
Yes No
Go to step 3. Replace with
dry, approved
media, then go
to step 2.
Complete Go to step 3.
Replace with Go to step 5.
Xerox toner,
then go to step
4.
Complete Go to step 5.
Complete Go to step 6.
Replace the Complete
MCU Board
(page 8-57).
Phaser 6128MFP Service Manual
Unfused Image