Diagnostic Screen
System Detail
Network
Usage
Access the Status Screen
You can access RealPresence Group Series system status screen in the local interface.
Procedure
» Go to
> System Information > Status.
When a system device or service encounters a problem, you see an alert next to the Settings
button on the menu. This screen includes the following system status details for the out of a call
status:
Polycom, Inc.
Description
Displays the following system information:
•
System Name
•
Model
•
Hardware Version
•
System Software
•
Serial Number
•
MAC Address
•
IP Address
Displays the following network information:
•
IP Address
•
Host Name
•
323 Name
•
323 Extension (E.164)
•
SIP Address
•
Link-Local
•
Site-Local
•
Global Address
Displays the following usage information:
•
Time in Last Call
•
Total Time in Calls
•
Total Number of Calls
•
System Up Time
Troubleshooting
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