Managing The Polycom Touch Control Remotely; Open The Remote Management Window; Transfer Polycom Touch Control Logs To A Usb Storage Device - Polycom RealPresence Group Series Administrator's Manual

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Pairing States for the Polycom Touch Control

Managing the Polycom Touch Control Remotely

You can remotely manage certain features of your Polycom Touch Control from within your enterprise
environment.
This list describes the features you can manage remotely:
• Download Logs: Downloads the Polycom Touch Control logs to the location specified in the
device.
• Network Settings: Specifies whether the system acquires an IP address automatically or manually.
With the manual method, the other settings that are available from the Polycom Touch Control
become available on the web.
• Pair: Pairs and unpairs from RealPresence Group Series systems. Before you can connect to or
pair with a device, you must know the device's IP Address and the User Name and Password used
to connect.
• Security: Changes the admin ID and password of the Polycom Touch Control.
• Software Updates: Updates the Polycom Touch Control software. You can update from the default
Polycom server or your own server by entering the appropriate IP address. You can configure the
updates to occur automatically or manually.
• View Polycom Touch Control Screens: Shows the screen currently being displayed on the
Polycom Touch Control. You can click Refresh at any time to see if the screen has changed.

Open the Remote Management Window

You can open the Polycom Touch Control in a browser window to perform remote management functions.
Procedure
1. In one of the supported web browser windows, enter the IP address of the Polycom Touch Control.
2. In the login window, enter the ID and Password you use to access the administrative features of
the Polycom Touch Control.
You can access the remote management features by using the Dashboard or the Navigation
menu. You return to the Dashboard by clicking the Home icon.

Transfer Polycom Touch Control Logs to a USB Storage Device

You might find log files useful when troubleshooting. You can transfer the Touch Control logs to an
external USB storage device.
Procedure
1. Ensure that a USB device is connected to the USB port on the right side of the Polycom Touch
Control.
2. From the Home screen touch
An admin ID and password might be configured for the Touch Control Administration settings. The
default ID is admin and the default password is system 456.
3. Under Security, select Transfer Touch Control Logs to USB Device.
Polycom, Inc.
on page 243
Administration.
Setting Up a Polycom Touch Control Device
245