Polycom realpresence group series Quick Tips

Quick Tips for the Polycom RealPresence Group Systems and
the Polycom Touch Control

Place a Video Call

To enter a name or number:
1 From the Home screen, touch
Call.
2 Enter the dialing information. To enter letters,
touch Keyboard.
3 To backspace, touch Delete.
4 Touch Call to place the call.
To call from the Directory:
1 From the Home screen, touch
the Directory.
2 Scroll to the entry you want, or touch the
Search field to start entering the name.
3 Touch an entry to place the call. Touch
Info to get more information about the entry.
Number Description
Use the Polycom Touch Control to
control a RealPresence Group
1 system
Touch the screen to select an item.
Drag your finger across the screen to
2 scroll.
Scroll left and right on the Home
screen for quick access to common
3 calling and configuration tasks.
Touch Back to go to the previous
screen. Touch Home to go to the
4 Home screen.
Use the Call Screen for quick access
5 to common tasks while in a call.
To call from Favorites or Recent Calls:
1 From the Home screen, do one of the following:
 Touch
Favorites.
Place a
 Touch
Recent Calls.
2 Scroll to the entry you want, and touch it to place
the call. Touch
about the entry.
To call from the Calendar:
Search
1 From the Home screen, touch
2 Touch Join Now to call into the meeting or
Info.
Answer a Call
If the RealPresence Group system does not answer
incoming calls automatically, touch Answer or Ignore
when a call comes in.
Place a Call, and then select
Place a Call, and then select
Info to get more information
Calendar.
End a Call
To hang up a call, touch Hang Up on the call
screen.
Place a Multipoint Call
To place a multipoint call, touch Add Call from the
call screen after the first call connects.
Control Volume and
Microphones
When you are in a call, audio controls are available
on the call screen and at the top of other screens.
If you are not in a call, touch
Home screen.
Touch or drag the Volume slider to change the
volume of the call at your site. Touch
Unmute to control your microphones.

Show Content

To show content from a source connected
to the RealPresence Group system:
1 From the call screen or Home screen,
touch Show Content.
2 Touch the video source to start showing it.
Touch it again to stop showing content.
To show content from a computer
connected to the Polycom Touch Control:
1 Connect a computer to the USB port on the
underside of the Polycom Touch Control.
2 On your computer, accept the prompt to
launch People+Content™ IP.
3 Open the content you want to show, and
click in People+Content IP.
Audio on the
Mute/