Set The Remote Control Channel Id; Set The Remote Control Channel Id For A Specific System; Confirm The Channel Id - Polycom RealPresence Group Series Administrator's Manual

Set the Remote Control Channel ID

You can set the remote control channel ID in the system web interface.
Procedure
1. In the system web interface, go to Admin Settings > General Settings > System Settings >
Remote Control, Keypad, and Power.
2. Select the Channel ID.
3. Click Save.

Set the Remote Control Channel ID for a Specific System

You can configure the Channel ID so that the remote control affects only one RealPresence Group Series
system, even if other systems are in the same room. The Polycom Touch Control virtual remote control is
always set to channel 3.
If the remote control is set to channel 3, it can control a room system set to any Channel ID. If the system
does not respond to the remote control, set the remote control channel ID to 3 starting with step 3 in the
following procedure. Then follow the entire procedure to configure the system and remote control channel
ID settings.
While performing the following procedures, blocking the IR signal from the remote control can prevent the
signal from being received by the system, causing the system to take an action that corresponds to any of
the remote control button presses.
Procedure
1. Press and hold
2. After the IR red LED appears on the remote control, release both keys.
The LED remains lit for 10 seconds.
3. While the LED is lit, enter a 2-digit ID between 00 and 15.
If you do not enter the ID during the 10 seconds the LED is lit, the LED flashes six times and you
must repeat steps 1 and 2. Be sure to enter the ID during the next 10-second window.
If the channel ID is saved successfully, the LED flashes twice. Otherwise, the LED flashes six times and
you must repeat steps 1 - 3.

Confirm the Channel ID

You can confirm the correct channel ID to control your RealPresence Group Series system.
Procedure
1. While blocking the IR signal from the remote control using your hand or some other object, press
and hold and
2. After the LED on the remote control comes on, release both keys.
The LED remains lit for 10 seconds.
3. While the LED is lit, enter the 2-digit ID between 00 and 15 that you believe is the channel ID.
If you do not enter the ID during the 10 seconds the LED is lit, the LED flashes six times and you
must repeat steps 1 and 2. Be sure to enter the ID during the next 10-second window.
4. If you entered the current channel ID, the LED flashes twice.
Polycom, Inc.
and for 2-3 seconds on the remote control.
for 2-3 seconds.
Configuring Remote Control Behavior
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