Polycom RealPresence Group 310 Manuals

Manuals and User Guides for Polycom RealPresence Group 310. We have 6 Polycom RealPresence Group 310 manuals available for free PDF download: Administrator's Manual, User Manual, Documentation, Quick Tips

Polycom RealPresence Group 310 Administrator's Manual (369 pages)

Brand: Polycom | Category: Conference System | Size: 3.93 MB

Table of Contents

3
- Before You Begin
  
  16
  - Getting Help
    16
    
    Polycom and Partner Resources
    16
    
    The Polycom Community
    16
- Getting Started
  
  18
  - High Definition Video Conferencing
    18
  - User Interface Customization
    19
  - Security Setting Management
    19
  - Call Setting Configuration
    20
  - Powering on and off
    20
    
    Power on the System
    20
    
    Power off the System
    20
    
    Powering on the Realpresence Group 700 System
    21
  - Navigating the System
    21
    
    Access the System Web Interface
    21
    
    Changing a Password
    22
    
    Search the Web Interface
    22
- Setting up System Hardware
  
  23
- Running the Setup Wizard
  
  29
  - Run the Setup Wizard Locally
    29
  - Run the Setup Wizard from a Remote Location
    29
- Configuring General System Settings
  
  31
  - Name the System
    31
  - Enter Contact Information
    31
  - Set the Location
    32
  - Set the Language
    33
  - Set the Date and Time
    33
  - Displaying Participant Names Continuously in a Call
    34
    
    Configure Participant Name Display
    34
- Using a Provisioning Service
  
  36
- Activating System Options
  
  41
  - System Software Options
    41
    
    View System Software Options
    42
    
    Obtain Software or System Option Keys
    42
    
    Create a Single Key File to Update Multiple Systems
    43
    
    Key File Formats
    43
    
    Activate System Options
    44
- Microsoft Interoperability
  
  45
- Registering with a Calendaring Service
  
  56
  - Enable the Calendaring Service
    56
  - Join Scheduled Meetings
    58
- Configuring Network Settings
  
  59
- Securing the System
  
  83
  - Configure Security Profiles
    83
    
    Maximum Security Profile Requires Default Value Changes
    84
  - Managing System Access
    85
    
    Enable External Authentication
    85
    
    Configure Local Access
    86
    
    Configure Remote Access
    87
    
    Local Accounts
    89
  - Detecting Intrusions
    93
  - View Connections to Your System in a Sessions List
    94
  - Secure API Access
    94
    
    Enable Secure API Access
    94
    
    Disable Secure API Access
    95
    
    Access the API with SSH
    95
  - Port Lockout
    95
    
    Configure Port Lockout Settings
    96
  - Whitelisting
    97
    
    Enable a Whitelist
    97
    
    Add IP Addresses to a Whitelist
    98
    
    Ipv4 Address Formats
    98
    
    Ipv6 Address Formats
    98
  - Encryption
    99
    
    Configure Encryption
    99
    
    Configuring Encryption Settings for SVC Calls
    100
    
    Set the Transport Protocol for SVC Calls
    100
    
    Set up AES Encryption for SVC Calls
    101
    
    Verify H.323 Media Encryption
    101
  - 802.1X Authentication
    102
    
    Supported 802.1X Configurations
    102
    
    Configure 802.1X Authentication
    102
  - Firewall/Nat Traversal
    103
    
    Basic Firewall/Nat Traversal
    104
    
    Configure the H.460 Firewall/Nat Traversal
    104
  - Security Certificates
    106
    
    How Certificates Are Used
    107
    
    Certificate Signing Requests
    107
    
    Configure Certificate Validation Settings
    111
    
    Install Certificates
    112
    
    Certificate Revocation
    113
    
    Remove a Certificate and CRL
    114
    
    Simple Certificate Enrollment Protocol
    115
  - Set up a Security Banner
    117
  - Set a Meeting Password
    118
  - Visual Security Classification
    118
    
    Enable Visual Security Classification
    119
  - Enable Room and Call Monitoring
    119
    
    Monitor a Room or Call
    120
    
    Enable Video Shapshot During a Call
    120
    
    Send a Message to a System
    120
    
    Configure the OCSP Method
    121
- Configuring Call Settings
  
  122
- Registering with a Directory
  
  133
  - Enable H.323
    133
  - Configure the Polycom GDS
    134
  - Configure the LDAP Directory Server
    135
  - Managing Favorites Contacts and Groups
    135
    
    Types of Favorites Contacts
    136
    
    Create a Favorites Contact
    136
    
    Create a Favorites Group
    136
    
    Edit a Favorites Group
    136
    
    Delete a Favorites Group
    137
    
    Importing and Exporting Favorites
    137
  - Setting up Speed Dial
    138
    
    Enable Speed Dial
    138
    
    Add Speed Dial Contacts
    138
    
    Image File Requirements for Speed Dial Contacts
    139
    
    Upload an Image File for Speed Dial Contacts
    139
    
    Remove Speed Dial Contacts
    139
    
    Kiosk Mode
    139
  - Setting up and Configuring Directory Servers
    140
    
    Configuring a Directory Server
    140
- Configuring Audio Settings
  
  142
  - Configure General Audio Settings
    142
  - Configure Audio Input Settings
    143
    
    MM Audio Input
    146
  - Audio Output Settings
    146
    
    Configure Audio Output Settings
    147
    
    Set the Speaker Volume
    148
  - Stereo Settings
    148
  - Test Stereosurround
    149
  - Polycom Acoustic Fence
    149
    
    Configure the Acoustic Fence
    150
  - USB and Bluetooth Headset Support
    150
- Configuring Video Settings
  
  151
  - Monitor Resolution Rates for Realpresence Group Series Systems
    151
  - Full-Motion HD
    152
  - Maximize HDTV Video Display
    153
  - Monitor Profiles
    153
    
    Configure Monitor Profile Settings
    154
  - Prevent Monitor Burn-In
    157
  - Adjust Brightness for Room Lighting
    157
  - Monitors with CEC
    158
    
    Enable CEC Controls
    158
    
    Disable CEC Controls
    158
  - Configure Video Input Settings
    158
  - Configure RS-232 Serial Port Settings
    161
  - Configuring Monitor Settings
    163
    
    Configure Monitor Settings
    163
  - Third-Party Touch Panel Controls
    164
  - Configure Secondary Monitors for Content
    165
- Configuring a Camera or Camera Control System
  
  166
- Configuring Remote Control Behavior
  
  194
  - Configure Remote Control Behavior
    194
  - Programming the Remote Control
    195
    
    Set the Remote Control Channel ID
    196
    
    Set the Remote Control Channel ID for a Specific System
    196
    
    Confirm the Channel ID
    196
    
    Recharge the Remote Control Battery
    197
    
    Remote Control Operation on Realpresence Group 700 Systems
    198
- Enabling Mobile Devices as Controllers
  
  199
  - Enabling Realpresence Mobile
    199
    
    Smartpairing Prerequisites
    199
    
    Configure Smartpairing
    199
- Enabling Content Sharing
  
  201
- Configuring Call Recording
  
  208
  - Polycom Realpresence Media Suite Recording
    208
    
    Enable Recording Controls
    208
    
    Recording Calls Remotely
    208
  - Configure Monitor Settings for Recording on a Realpresence Group 700 System
    210
- Customizing the Local Interface
  
  211
- Calling
  
  214
  - Call a Favorite Contact
    214
  - Call a Speed Dial Contact
    214
  - Call a Recent Call Contact
    215
  - Place a Call
    215
  - Searching Directory Contacts to Call
    215
  - Browse Global Contact Entries to Call
    215
  - Place a Cascaded Call
    216
  - Placing an Audio-Only Call
    217
  - Large Conference
    217
- Setting up a Polycom Realpresence Touch Device
  
  218
- Setting up a Polycom Touch Control Device
  
  240
- System Maintenance
  
  256
  - Managing System Profiles
    256
    
    Store a Setting Profile
    256
    
    Upload a Profile
    256
    
    Perform a Factory Restore of a System
    257
    
    Delete Data and System Files
    259
  - Controlling the System Fan Speed
    259
    
    Configure the System Fan Speed
    259
  - Restoring and Resetting a System
    260
  - Logs
    260
    
    View Log File Status
    260
    
    Configure System Log Management
    260
    
    Configure System Log Level and Remote Logging
    261
  - Retrieving Log Files
    263
    
    Download System Log Files
    263
    
    Transfer System Log Files
    264
    
    SNMP Reporting
    264
  - Upgrading System Software
    267
    
    Preparing to Upgrade
    267
    
    System Software Updates
    267
  - Downgrading System Software
    272
    
    Determine the Software Version
    272
    
    Delete System Settings
    272
- Troubleshooting
  
  274
- System Panel Views
  
  294
  - Polycom Realpresence Group 300 System
    294
  - Polycom Realpresence Group 310 System
    295
  - General Settings > Serial Ports
    295
  - Network > LAN Properties
    295
  - Location in Web
    295
  - Interface
    295
  - Ref. Number Admin Settings
    295

Polycom RealPresence Group 310 User Manual (113 pages)

Brand: Polycom | Category: Conference System | Size: 1.05 MB

Table of Contents
3
Before You Begin

13
- Audience, Purpose, and Required Skills
  13
- Get Help
  13
  - Polycom Partner and Solution Resources
    13
  - The Polycom Community
    14
Getting Started with Polycom Realpresence Group Series

15
- Realpresence Group System Power
  15
Using a Polycom Realpresence Group Series Remote Control

17
Using the Touch User Interface

48
- Wake the System
  48
- Contacts
  48
- Contacts
  49
- Calling
  50
  - Call by Entering a Name or Number
    50
  - Call from the Contacts Screen
    50
  - Call from the Recent Calls List
    51
  - Call a Speed Dial Entry
    51
  - Answer a Call
    51
  - Answer a Call During a Call
    51
  - Ignore a Call
    51
  - Hold a Call
    51
  - Hold a Call and Place a Call
    52
  - Hold a Call and Answer a Call
    52
  - Resume a Call
    52
  - Switch between Calls
    52
  - Hang up a Call and Answer a Call
    52
  - End a Call
    52
  - Multipoint Conference Calls
    53
    
    Incoming Call Handling of Multipoint Conference Calls
    53
    
    Place a Call During a Multipoint Call
    53
    
    Place a Multipoint Call
    53
    
    Add an Incoming Call to a Multipoint Call
    54
    
    Answer an Incoming Call During a Multipoint Call
    54
    
    Hang up All Calls
    54
    
    Hang up an Individual Call in a Multipoint Call
    54
    
    Hold a Multipoint Conference Call
    54
    
    Leave a Multipoint Call
    54
    
    Passwords for Multipoint Calls
    54
    
    Enter a Meeting Password
    55
    
    Join Meetings from the Calendar
    55
    
    Microsoft Meetings
    55
    
    Set a Meeting Password
    55
    
    Add Participants to a Microsoft Conference Call
    56
    
    Initiate a Microsoft Conference
    56
    
    Microsoft Conference Calls
    56
    
    View Meeting Details
    56
- Content
  57
- Recording Calls
  61
- Settings
  64
  - Adjust for Room Lighting
    65
  - Call Settings
    65
    
    Answering Video Calls Automatically
    65
    
    Temporarily Refuse Calls
    65
    
    Configure Automatic Self View Control
    66
  - Video Adjustments
    66
    
    Allow Video Display on the Web
    66
    
    Change the Video Layout
    66
    
    Turn off Self View
    66
    
    Start Sending Video
    67
    
    Stop Sending Video
    67
    
    Switch between Full Screen Video and the Home Screen
    67
    
    Turn on Self View
    67
    
    Multipoint Viewing Modes
    68
    
    Set the Multipoint Viewing Mode
    68
  - Camera Presets
    68
    
    Select a Stored Preset
    69
    
    Store a Camera Preset
    69
    
    View Stored Presets
    69
  - Audio Adjustments
    69
    
    Adjust the Volume
    70
    
    Mute Automatically-Answered Calls
    70
    
    Mute the Microphone
    70
    
    Unmute the Microphone
    70
  - Encryption and Security
    71
    
    Verify Encryption Check Code
    71
    
    Change the Call Security Level
    72
- Troubleshooting
  72
  - Make a Test Call
    72
  - System Information
    72
    
    Locate Active Alert Messages
    73
    
    Locate Diagnostics Information
    73
    
    Locate the IP Address and H.323 Extension Settings
    73
    
    Locate the LAN Status
    73
    
    Locate the Software Version
    73
    
    Locate the System Serial Number
    73
    
    View System Health Check Warnings
    73
Using a Polycom Realpresence Touch Device

74
- Power on the Realpresence Touch
  75
- Wake a Realpresence Group System
  75
- Pair a Previously Paired Realpresence Touch and Realpresence Group System
  75
- Calling
  75
- Content
  81
- Settings
  84
  - Audio Adjustments
    84
    
    Adjust the Call Volume
    85
    
    Generate Touch Tones
    85
    
    Mute the Microphone
    85
    
    Unmute the Microphone
    85
  - Video Adjustments
    85
    
    Change Monitor Layouts on the Realpresence Touch
    85
    
    Allow Video Display on the Web
    86
    
    Control the Brightness
    86
    
    Turn off Video Display on the Web
    86
  - Cameras
    86
    
    Select and Adjust a Camera
    86
    
    Start Video
    87
    
    Turn Camera Tracking off
    87
    
    Turn off Far End Control of Camera
    87
    
    Turn on Camera Tracking
    87
    
    Turn on Far End Control of Camera
    87
    
    Select a Stored Preset
    88
    
    Stop Video
    88
    
    Store a Camera Preset
    88
    
    View Camera Presets
    88
- Troubleshooting
  88
Using a Polycom Touch Control Device

91
- Power on the Polycom Touch Control
  91
- Wake the Realpresence Group System
  91
- Pair a Polycom Touch Control with a Realpresence Group System
  91
- Using the Polycom Touch Control as a Virtual Remote Control
  92
- Disconnect a Polycom Touch Control from a Realpresence Group System
  92
- Calling
  93
- Content
  97
- Recording Calls
  103
  - Record and Stream with the Realpresence Media Suite
    103
- Settings
  104
  - Audio Adjustments
    104
    
    Adjust the Volume
    104
    
    Mute the Microphone
    104
    
    Adjust the Polycom Touch Control Ring Tone and Alert Volume
    105
  - Video Adjustments
    105
    
    Adjust for Room Lighting
    105
    
    Allow Video Display on the Web
    106
  - Call Answering Settings
    106
    
    Enable Answering Video Calls Automatically
    106
    
    Mute Automatically Answered Video Calls
    106
    
    Temporarily Refuse Calls
    107
  - Cameras
    107
    
    Adjust Cameras
    107
    
    Select a Camera
    107
    
    Allow the Far-End System to Control Your Camera
    108
    
    Disable Eagleeye Director Tracking in a Call
    108
    
    Enable Eagleeye Director Tracking in a Call
    108
    
    Camera Presets
    109
    
    Store a Camera Preset
    109
    
    View Stored Camera Presets
    109
    
    Move the Camera to a Stored Preset
    110

Polycom RealPresence Group 310 Documentation (54 pages)

Brand: Polycom | Category: Conference System | Size: 0.78 MB

Table of Contents
2
1 Copyright and Trademark

4
2 Before You Begin

6
- Getting Help
  6
  - Polycom Partner and Solution Resources
    6
  - The Polycom Community
    7
3 Getting Started with Polycom Realpresence Group Series

8
- Realpresence Group System Power
  8
4 Using a Polycom Realpresence Group Series Remote Control

10
- Remote Control Buttons and Descriptions
  10
- Recharge the Remote Control Battery
  12
- Wake the System
  13
- Contacts
  13
  - Contact Presence States
    14
  - Browse the Directory
    14
  - Search for Directory Contacts
    15
- Calling
  15
  - Call by Entering a Name or Number
    16
  - Call from the Contacts Screen
    16
  - Call from the Recent Calls List
    17
  - Call a Speed Dial
    17
  - Place an Audio-Only Call
    17
  - Answer a Call
    18
  - Accept a Call During a Call
    18
  - Ignore a Call
    18
  - Hold a Call
    19
  - Hold a Call and Place a Call
    19
  - Switch between Point-To-Point Calls
    19
  - Resume a Call
    20
  - End a Call
    20
  - Conference Calls
    20
  - Joining Meetings from the Calendar with the Remote Control
    25
- Sharing Content
  26
- Recording Calls
  32
- Realpresence Media Suite Recording Methods
  32
- Record Calls on a DVD or DVR
  37
- Record Calls with a Laptop or Tablet
  38
- Settings
  38
- Video Adjustments
  39
- Audio Adjustments
  44
- Cameras
  46
- Call Answering Settings
  51
- Encryption and Security
  52

Polycom RealPresence Group 310 User Manual (20 pages)

Brand: Polycom | Category: Conference System | Size: 0.67 MB

Polycom RealPresence Group 310 User Manual (9 pages)

Brand: Polycom | Category: Conference System | Size: 0.94 MB

Polycom RealPresence Group 310 Quick Tips (2 pages)

Brand: Polycom | Category: Conference System | Size: 0.49 MB

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Polycom RealPresence Group 310 Manuals

Polycom RealPresence Group 310 Administrator's Manual (369 pages)

Table of Contents

Table of Contents

Before You Begin

Getting Started

Setting up System Hardware

Running the Setup Wizard

Configuring General System Settings

Using a Provisioning Service

Activating System Options

Microsoft Interoperability

Registering with a Calendaring Service

Configuring Network Settings

Securing the System

Configuring Call Settings

Registering with a Directory

Configuring Audio Settings

Configuring Video Settings

Configuring a Camera or Camera Control System

Configuring Remote Control Behavior

Enabling Mobile Devices as Controllers

Enabling Content Sharing

Configuring Call Recording

Customizing the Local Interface

Calling

Setting up a Polycom Realpresence Touch Device

Setting up a Polycom Touch Control Device

System Maintenance

Troubleshooting

System Panel Views

Polycom RealPresence Group 310 User Manual (113 pages)

Table of Contents

Before You Begin

Getting Started with Polycom Realpresence Group Series

Using a Polycom Realpresence Group Series Remote Control

Using the Touch User Interface

Using a Polycom Realpresence Touch Device

Using a Polycom Touch Control Device

Polycom RealPresence Group 310 Documentation (54 pages)

Table of Contents

1 Copyright and Trademark

2 Before You Begin

3 Getting Started with Polycom Realpresence Group Series

4 Using a Polycom Realpresence Group Series Remote Control

Polycom RealPresence Group 310 User Manual (20 pages)

Table of Contents

Before You Begin

Getting Started with Polycom Realpresence Group Series

Using a Polycom Realpresence Touch Device with Skype for

Polycom RealPresence Group 310 User Manual (9 pages)

Table of Contents

Polycom RealPresence Group 310 Quick Tips (2 pages)

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