Polycom RealPresence Group Series Administrator's Manual page 183

Enable Camera Tracking
You can enable EagleEye Producer camera tracking in the local interface. If camera tracking is enabled,
when you start a call, camera tracking starts automatically; when you end a call, camera tracking stops
automatically and group framing is disabled.
Procedure
» In the local interface of the RealPresence Group Series system, go to Camera and select Camera
Tracking On.
Disable Camera Tracking
You can disable camera tracking in the local interface.
Procedure
» In the local interface of the RealPresence Group Series system, go to Camera and select Camera
Tracking Off.
Update EagleEye Producer Software
Updates to the EagleEye Producer software are included with RealPresence Group Series system
software updates. No license number or key code is required to update the EagleEye Producer. Software
for an EagleEye IV camera is automatically updated when the camera is attached to the system with an
EagleEye Producer.
Procedure
» Connect the EagleEye Producer to the system.
The system detects the EagleEye Producer and updates it, if necessary.
Update the EagleEye Producer System Image
If you are unable to automatically update the EagleEye Producer system software by connecting to a
RealPresence Group Series system, you can update EagleEye Producer system manually by updating
the system image.
To update the EagleEye Producer system image, use a USB device with at least 200MB of space and
make sure the USB file system is in FAT32 format to perform a full system update.
Note: Do not unplug the USB drive during the update process.
Procedure
1. Create a folder named plcm-eep-cmd in the USB root directory.
2. Create a subfolder named update in the plcm-eep-cmd folder.
3. Copy the EagleEye Producer update image (polycom-eagleeyeproducer-xxx-1.0.0.xx-
xxxx.img) into the update folder.
4. Plug in the EagleEye Producer power cable to power it on and allow it to fully boot up.
The LED turns solid blue.
5. Plug the USB drive into EagleEye Producer.
The LED blinks amber and then turns solid blue in a few seconds.
Polycom, Inc.
Configuring a Camera or Camera Control System
181