Polycom RealPresence Group Series Administrator's Manual page 270

Automatically Upgrade or Downgrade Software
You can automatically install RealPresence Group Series system software updates from the Polycom
server or your own web server.
Procedure
1. Open a supported browser and configure it to allow cookies.
2. Enter the IP address of the system using the format http://IPaddress (for example, http://
10.11.12.13).
If necessary, enter the Admin ID as the user name (default is admin), and then enter the Admin
remote access password, if one is set.
The first time you open the system web interface each day, you might need to enter a user name
and password after you select any of the interface options.
3. Go to Admin Settings > General Settings > Software Updates > Software Server.
4. In the Server Address field, enter the path and address of the update site where you posted the
system software (for example, http://10.11.12.100/rpsystem_repo).
To use the Polycom server, enter polycom.
5. Under Automatic Software Updates, select Automatically Check for and Apply Software
Updates.
6. When the Export Restrictions notice appears, click Accept Agreement.
7. Specify the automatic update options:
a. Select Automatic Software Downgrade from Software Server to allow the RealPresence
Group Series system to downgrade the software.
b. Set the Hour, Minute, and AM/PM to specify the beginning of the time window within
which the system checks for updates.
c. From the Duration list, select the length of the time within which the system can check for
updates.
d. After the Start Time and Duration settings are configured, the system calculates a random
time within the defined update window at which to check for updates.
It then checks for updates at this time on a daily basis as long as the Start Time and
Duration values do not change. If the Start Time or Duration values change, a new
random time within the new time window is calculated.
8. Click Save.
For information about the latest software version, including version dependencies, refer to the release
notes for your system .
You can also have your system automatically check for and apply software updates. If your organization
uses a management system for provisioning endpoints, your system might get software updates
automatically.
Note: After the downgrade, if the system does not respond, perform a factory restore.
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System Maintenance
268