Configuring The Remote Control Channel Id - Polycom RealPresence Group 550 Administrator's Manual

Administrator's Guide for the Polycom RealPresence Group Series
Setting
Hang-up Button Long
Press
# Button Function

Configuring the Remote Control Channel ID

You can configure the Channel ID so that the remote control affects only one Polycom RealPresence Group
system, even if other systems are in the same room.
The Polycom Touch Control virtual remote control is always set to channel 3.
If the remote control is set to channel 3, it can control a Polycom RealPresence Group system set to any
Channel ID. If the system does not respond to the remote control, set the remote control channel ID to 3
starting with step 3 in the following procedure. Then follow the entire procedure to configure the system and
remote control channel ID settings.
While performing the following procedures, blocking the IR signal from the remote control can prevent
the signal from being received by the system, causing the system to take an action that corresponds
to any of the remote control button presses.
To configure the channel ID on the remote control:
1 While blocking the IR signal from the remote control using your hand or some other object, press
and hold and
2 After the red LED on the remote control comes on, release both keys. The LED remains lit for 10
seconds.
3 While the LED is lit, enter a 2-digit ID between 00 and 15.
If you do not enter the ID during the 10 seconds the LED is lit, the LED flashes six times and you must
repeat steps 1 and 2. Be sure to enter the ID during the next 10-second window.
4 If the channel ID is saved successfully, the LED flashes twice. Otherwise, the LED flashes six times
and you must repeat steps 1 - 3.
Polycom, Inc.
Description
Specifies the behavior of the remote control Hang-up button when you press it for a
long time:
• Hang-up / Power Off—Holding down the Hang-up button powers off the
RealPresence Group system.
This option is not available to the RealPresence Group 550 systems.
• Hang-up / Sleep—Holding down the Hang-up button puts the system to sleep.
• Hang-up Only—Holding down the Hang-up button has no function other than
hanging up the call.
Specifies the behavior of the # button on the remote control:
• #, then @—Pressing the # button once on the keypad displays the hash sign.
Pressing the # button twice, quickly, displays the commercial at (@) symbol.
• @, then #—Pressing the # button once on the keypad displays the @ symbol.
Pressing the # button twice, quickly, displays the # sign.
for 2-3 seconds.
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