Before going to the customer site
Download the following to the laptop that you will use at the customer site:
1. Communication Manager license file and authentication (password) file from the RFA site.
2. Software service pack
3. Security updates
4. Firmware upgrades:
- Server Availability Management Processor™ (SAMP)
- Media gateway
- Media module(s)
- IP telephone firmware
The Avaya Support URL is
The RFA URL is http://rfa.avaya.com/.
Replacing the S8510 server
Back up data
To back up the data on the S8510 Server:
1. Connect your laptop to the server's service port using the crossover cable.
2. At a browser on your laptop log in to the Maintenance Web Pages (192.11.13.6).
Note:
You might need to clear the ARP cache on your laptop (issue the arp -d
Note:
192.11.13.6 command from the laptop's command line) before you connect to
the Maintenance Web Pages.
3. At the Maintenance Web Pages select Data Backup / Restore > Backup Now.
The Backup Now page displays.
4. In the Data Sets section select (check) all of the following data sets:
- ACP Translations and Save ACP translations before backup.
- Server and System Files
http://support.avaya.com/downloads.
Before going to the customer site
03-602953 Issue 1 June 2008
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